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Customer Service Microsoft Office

Location:
Greensboro, NC
Posted:
March 15, 2018

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Resume:

Ashley Locke

Greensboro, NC

ac4tk0@r.postjobfree.com - 910-***-****

Wish to utilize my creativity, organizational skills and attention to detail which will aid the company in completing projects and accomplishing its strategic goals. Flexible with a focus on aviation. Authorized to work in the US for any employer

WORK EXPERIENCE

Mechatronics Operator

TE Connectivity - Greensboro, NC -

2017-11 - Present

Ensure the timely production of engines using various parts and processes, critical thinking and dexterity, including the use of machines and transfer robots. In charge of resetting machine controls if errors occur during production. Includes but not limited to: Turn valves to regulate flow of liquids or gas. Place equipment on conveyor belt for further processing. Remove product and machine attachments. Scrape waste material from machine. Read and interpret gauges. Record data.

Engine Line 2 Specialist

Honda Power Equipment Mfg, Inc. - Swepsonville, NC - 2016-11 - Present

Ensure the timely production of engines using various parts and processes, critical thinking and dexterity, including the use of machines and transfer robots. In charge of resetting machine controls if errors occur during production. Includes but not limited to: Turn valves to regulate flow of liquids or gas. Place equipment on conveyor belt for further processing. Remove product and machine attachments. Scrape waste material from machine. Read and interpret gauges. Record data. Lubricate equipment. Load and unload items from machines, carts, and dollies.

Part-time Freelance Illustrator/Artist

Self-employed - Greensboro, NC -

2007-08 - Present

Create images for publications such as comic books, graphic novels, and children’s stories. Work closely with clients by tailoring and editing graphics to meet their needs and desires. Navigate online systems to maintain projects, client files, electronic storage, notes and tasks Nanny/Caregiver

Preferred Childcare - Greensboro, NC -

2016-09 - 2017-01

Providing occasional to weekly childcare for families, events and churches. Bakery Assistant

Compass Group - Greensboro, NC -

2016-08 - 2016-09

Bake items for daily display sales which include, breads, cookies, pastries and pies. Decorate cakes, cupcakes, message cookies etc for special order and display case Cashier/Customer Service/Baker/Cake Decorater

Harris Teeter - Greensboro, NC -

2015-05 - 2016-08

Inventory/audit of merchandise, stocked, restored misplaced items and set up merchandise display. Use of computers for applications using Microsoft Office, search for item information and create files for store usage. Answer phone calls and inquiries about store products and policies. Successfully fulfilled customer cash transactions in an environment seeking high quality customer service satisfaction using excellent and relatable communication skills. Bake items for daily display sales which include, breads, cookies, pastries and pies. Decorate cakes, cupcakes, message cookies etc for special order and display case. Keep floor consistently stocked and cleaned for customers. Slice deli meats and cheeses while adhering to company safety measures and policy.

Cashier/Busser

Little Italy - Fayetteville, NC -

2013-03 - 2013-11

Responsible for store inventory, cleanliness and maintaining a welcoming appearance and atmosphere. Carried out administrative duties such as photocopying/copying and organizing paper work, keeping business files up to date and scheduling appointments, to facilitate the smooth interactions of staff and clients, as well as answering and making outbound calls. Provided outstanding customer service to create a positive dining experience

Customer Service Representative/Back-up Support

Macy's - Fayetteville, NC -

2010-09 - 2011-01

Responsible for inventory and audit of merchandise and product display. A sales representative focused on offering superior customer service both in-store and on-line. Barista

Starbucks - Santa Ana, CA -

2007-10 - 2009-03

Responsible for store maintenance, inventory and assisted in the training and guidance of new staff. Created hand crafted espresso and non-coffee drinks to customers in a friendly and timely manner EDUCATION

Associate in Aviation Electronics (Avionics) Technology Guilford Technical Community College - Jamestown, NC 2017-08 - 2019-05

BA in Electrical Engineering

North Carolina A&T State University - Greensboro, NC 2014-08 - 2016-12

AS in Engineering Technology

Fayetteville Technical Community College - Fayetteville, NC 2013-08 - 2014-07

SKILLS

Quality Control, Waveforms, Process Optimization, Adobe Photoshop, 68 WPM, Adobe Illustrator, Matlab, Communication Skills (Written and verbal), Code Composer Studio (CCS), Research, C++, Analytical Problem Solving, Multi-tasking, Inventory and Audit Management, Microsoft Office, Microsoft Excel, Detail Oriented, Office Management, Sales, Programming

CERTIFICATIONS/LICENSES

Media Communications

Present

6 Month course at Full Sail University for media communications. Diploma available upon request.



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