Mehwish M. Mansoor
Boca Raton, FL 33486
561-***-**** * ac4tdl@r.postjobfree.com
Objective:
Seeking leadership roles that contribute to business development, strategic planning, and project management. Experience handling sensitive and top tier national accounts with Fortune 500 organizations.
EDUCATION:
University of Saint Andrews Scotland, UK
Bachelors in Biochemistry and Molecular Biology (Minor in Child Advocacy) 2013 - 2015
GPA: 3.5
University of Saint Andrews Scotland, UK
Associate in Arts Degree in Biochemistry 2011-2013
GPA: 3.87/4.0
EXPERIENCE:
Palm Beach State College; Part-time position Boca Raton, FL
Administrative Assistant, Academic Affairs Department 01/2017-Present
Primary responsibility:
Uploading Master Schedule from various departments into the College PantherNet system
oCoordinating with Associate Deans and Department Chairs on course adjustments
oCreate and update departmental course documents
oAssign appropriate classroom for courses and events
oMaintain current and accurate space profile information to include room features, characteristics, seating capacity, etc. for the campus
oMaintain and update course schedule into the database
General clerical duties such as answering phone calls, processing/follow-up e-mails, greeting students, professors and staff
oEnsure cross-functionality in scheduling work flow activity
oGenerating customized reports and pivot tables
Perform file and document management
Maintain confidentiality with regard to students and instructors
Adherence to policies and procedures of the College
JM FAMILY; Contract position – Temporary Position Deerfield Beach, FL
Team Specialist Contractor - ; Performance Development Center 6/2016-09/2016
Responsible for scheduling and operations of all PDC training courses and events
Developed, coordinated, and executed critical internal/external trainer assignments
Managed internal/external training providers, including acquiring records and certificates, processing data and providing related support to other staff members
Generated monthly list of certificates
Data entry – Created spreadsheets at the end of the month
On a monthly basis, assembled Flemington and Ferman reports using Excel and PowerPoint
Responsible for handling claims for five business departments
Regularly communicate with project managers to keep updated on business margin, delays in program data, and advise on claims that have been approved for preprogram runs, finals, and billed/collected status
Follow up with Vice President and Project Managers at the end of each program to ensure that programs are properly finalized and closed through the finance department
Generate biweekly and monthly analysis reports on project
Lead monthly project meeting for a major client
Direct and coordinate activities of business and department concerning with production, pricing, sales
Review financial statements, sales and activity reports,
Supervise and Assist Project Managers with the results of completion of the projects
H&R Block; Seasonal Tax position Boca Raton, FL
Client Service Professional 01/2015-03/2015
Provided exceptional customer service
Updated and inputted client information into the system
Close interaction with clients in person and/or via telephone
Scheduled and confirmed appointments (check-in clients, match clients to the optimal Tax Professional using client matching software)
Other duties included: routinely balancing cash register; and receiving cash, check, and credit card payments for provided tax services; and providing clients with completed tax returns and checks
Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition
Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed
Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
Consistently meet/exceed customer experience and individual/team production goals and enhance year-over- year revenue growth as measured by the Financial Center P&L
Provide guidance to CSRs with respect to the sales and referral process.
Palm Beach State College; Semester-to-semester position Boca Raton, FL
Student Assistant, CCE Department 05/2013-05/2014
Assisted the Director and administrative staff in the Executive Suite
Data Entry/ Filing Updated Continuing Education Department’s monthly reports
SKILLS:
Computer:
Proficient in Microsoft Office Suite
Knowledge of QuickBooks
Pivot Tables
SQL (Quick Query -basic)
Proficient in Social Media Content
SalesConnect
SumTotal
PantherNet
Webex.com
Visio (Basic)
Other Skills:
Flexibility in juggling multiple tasks and projects
Ability to work independently
Excellent communication and writing skills
Basic financial/reporting/ budgeting skills
Presentation creation
Calendar management
Organizational skills
Languages: Proficient in English and Urdu.