Customer Service Sales
Resume:
Sonia N. Stewart
Charlotte, NC 28215
OBJECTIVE: To obtain a position in a professional and challenging atmosphere where I can utilize my strong experience of customer service within a corporate structure.
EDUCATION
1991-1993 University of North Carolina at Charlotte (Nursing)
1988-1991 Garinger High School, Charlotte, NC; Diploma
EMPLOYMENT
10/2017-Present – Lash Group (Fort Mill, SC
Patient Case Coordinator; Processing applications for patients that use specialty medications to get the cost of the medication paid in full, through Johnson and Johnson Patient Assistance Foundation.
8/2016 - 10/2017 - Iqor (Charlotte, NC)
Customer Service Agent; Processing turn-on’s, turn-off’s and transfers of gas service for residential and commercial accounts for Peoples and Northshore Gas for the state of Illinois. Processing billing payments, credit checks for new accounts in an inbound call center.
9/2007- 05/2016 - Allstate (Charlotte, NC)
Express Claims Specialist; Processing claims for auto, medical and property loss, so they can then be settled by a claims adjuster in an inbound call center.
8/2006-8/2007 - Alltel (Matthews, NC)
Sales Action Center Representative; Duties include performing credit checks through Unity. Activating and selling wireless products and services in a call center.
11/2005-8/2006 - Catherine's Plus Size (Mooresville, NC)
Sales Associate and customer service; Shipping and receiving of store merchandise. Cash handling, bill payments. Special order clothing for customers who are unable to come into the store.
10/1996-4/2006 - Concord Telephone Company Wireless (Mooresville, NC)
Wireless Store Manager; Managed a team of commissioned sales people to attain sales objectives. Monitored employee performance and handles discipline in accordance with company policies. Implemented and ensured compliance with all sales transactions, cash handling, inventory and accounting procedures.
REFERENCES
Lamont Bert
819 Friendly Place
Charlotte, NC 28213
Markesha Moore
7812 Waterford Lakes Drive Apt. 1227
Charlotte, NC 28210
Bishop William Beatty
4833 Snow White Lane
Charlotte, NC 28213
Eloria Pegues
10400 John Price Road #33
Charlotte, NC 28273
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