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Customer Service Sales

Charlotte, NC
March 14, 2018

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Sonia N. Stewart

**** ******* *****

Charlotte, NC 28215


OBJECTIVE: To obtain a position in a professional and challenging atmosphere where I can utilize my strong experience of customer service within a corporate structure.


1991-1993 University of North Carolina at Charlotte (Nursing)

1988-1991 Garinger High School, Charlotte, NC; Diploma


10/2017-Present – Lash Group (Fort Mill, SC

Patient Case Coordinator; Processing applications for patients that use specialty medications to get the cost of the medication paid in full, through Johnson and Johnson Patient Assistance Foundation.

8/2016 - 10/2017 - Iqor (Charlotte, NC)

Customer Service Agent; Processing turn-on’s, turn-off’s and transfers of gas service for residential and commercial accounts for Peoples and Northshore Gas for the state of Illinois. Processing billing payments, credit checks for new accounts in an inbound call center.

9/2007- 05/2016 - Allstate (Charlotte, NC)

Express Claims Specialist; Processing claims for auto, medical and property loss, so they can then be settled by a claims adjuster in an inbound call center.

8/2006-8/2007 - Alltel (Matthews, NC)

Sales Action Center Representative; Duties include performing credit checks through Unity. Activating and selling wireless products and services in a call center.

11/2005-8/2006 - Catherine's Plus Size (Mooresville, NC)

Sales Associate and customer service; Shipping and receiving of store merchandise. Cash handling, bill payments. Special order clothing for customers who are unable to come into the store.

10/1996-4/2006 - Concord Telephone Company Wireless (Mooresville, NC)

Wireless Store Manager; Managed a team of commissioned sales people to attain sales objectives. Monitored employee performance and handles discipline in accordance with company policies. Implemented and ensured compliance with all sales transactions, cash handling, inventory and accounting procedures.


Lamont Bert

819 Friendly Place

Charlotte, NC 28213


Markesha Moore

7812 Waterford Lakes Drive Apt. 1227

Charlotte, NC 28210


Bishop William Beatty

4833 Snow White Lane

Charlotte, NC 28213


Eloria Pegues

10400 John Price Road #33

Charlotte, NC 28273


Contact this candidate