Customer Service Sales

CURRICULUM VITAE OF TLOU REGINALD CHAUKE

**** ******* *****,*********,*********

PO Box,Seshego,0742

********************@*****.***

Cell no. 079-***-****/072-***-****

I am a highly motivated and versatile individual who is eager to lean and evaluate new opportunities. I am a dedicated and and highly intelligent individual profiecient with electricity and I am willing to utilize this knowledge maximally. I would like to obtain a position in a high quality engineering environment where my resourceful experience and academic skills will add value to organizational operations. Personal Information

Surname : Chauke

Names : Reginald Tlou

Date of birth : 27 March 1992

Identity Document : 920**********

Nationality : South African

Sex : Male

Marital status : Single

Driver's license : Yes

Academic Qualifications

Qualification : Electrical Engineering – 2015(N1-N3) Name of Institution : Capricon Fet Collage

Subjects passed

Electrical trade theory

Mathematics

Engineering Science

Inductrical Electronics

Qualification : Matric – 2013

Name of Institution : Chika Highschool

Employment Experience

Name of Company : Studio88

Position : Sales Associate

Work duties

To consult with customers, answer product based questions and advise customers in selecting the best products that meet their needs.

To drive and maximise sales of the department through by proactively driving promotions, cross- selling and up-selling in order to ensure that monthly targets are consistently met.

To monitor sales, regularly evaluate the performance of products and offer suggestions that results in improved product offerings and increased sales.

To maintain updated knowledge on all related products, ranges, promotions and events in order to provide the correct information to customers at all times.

To efficiently execute all operational activities within the department, including effective stock management and ensuring a high standard of general housekeeping and administration.

To ensure all in-store visual merchandising, in-store presentation and promotional standards within the department are consistently met.

To welcome & serve customers as they enter the store and provide customer service

To answer the phone and respond to inquiries and schedule appointments.

Make follow up calls and calls to remind clients of their appointments.

Advise clients on the best possible service.

Operates point of sale system to record all purchases and services done & receive & process cash or credit card payment.

Skills, Abilities and Job Related Knowledge Aquired:

Understanding and application of selling principles

Retail background and understanding of merchandising and promotions principles

Understanding of stock management procedures

Knowledge of customer service excellence

Results and target driven

Strong customer orientation

Good communication skills

Interpersonal skills

Engaging and confident

Knowledge of and passion for healthcare, nutrition, supplement and vitamin products Competencies:

Persuading and influencing

Relating and Networking

Delivering Results and Meeting Customer Expectations

Following instructions and procedures

Working with people

Planning and organising

Commercial Thinking

Coping with Pressures and Setbacks

Skills, Abilities and Job Related Knowledge Aquired:

Reliability

Good computer, communication & telephone skills.

Various admin tasks.

Organisational skills.

REFERENCES

Slash : Manager : 082-***-****

Mrs Diale : Lecturer : 079-***-****

Contact this candidate