Customer Service High School

Kip Kimberley

**** ********* ****** *********

Grand Rapids, Michigan 49507

Email: ************@*****.*** Phone Number: 785-***-****

Objective:

To obtain a job where I can impact both the customer and the company that I work for I would like to have a job within a company where the company is giving back to the community that it is located in.

Education:

Lakeland Senior High School Lakeland, Florida

High School Diploma June 1991

Florida Southern College Lakeland, Florida

Bachelors of Arts – Religion December 1996

Western Michigan University Kalamazoo, Michigan

Masters of Arts – Counselor Education Counseling Psychology December 2006

Experience:

Meijer Grandville, Michigan

Cashier and Stocker November 2017 – February 2018

Assisted customers checking out of the store

Stocked the Pets department

Stocked other departments as needed

Walmart Pecos, Texas

Assistant Manager August 2012 – November 2015

Supervised approximately 100 – 150 Associates

Ran the Store morning meeting

Assisted customers through Customer Service and on the floor

Help at the Front End when needed

Oversaw the backroom operations

Hired, fired, and disciplined Associates

Assisted with Department Managers on changing prices, floor plans, and other Walmart business

Liaison with the community

Helped with the yearly Store Inventory

Signed off on Accounting paperwork on a daily basis

Scheduled Associates on a weekly basis two weeks in advance

Ran the store when the Store Manager was not in the store

Completed a rotation of Overnights

Odessa College Odessa, Texas

Housing Coordinator December 2011 – July 2012

Ran a housing complex of 300 beds in one building with an additional 30 beds in another building

Conducted Student Judicial hearings as needed

Supervised Front Desk operations with approximately ten employees

Worked on various committees as assigned

Attended various campus training sessions

Assigned rooms to incoming students

Completed Monthly fire drills with the assistance of Campus Security

Liaison with Campus Safety, Housekeeping, Maintenance, and other departments on campus

Maintained a standard rotation of on-call for weeknights and weekends

Continued programs within the Halls

Disabled Services Northwest Kansas (DSNWK) Hays, Kansas

Direct Support Professional July 2011 – November 2011

Aided in the needs of our clients with shaving, grocery shopping, bills paying, transportation, and other general needs

Attended various functions with clients such as Thanksgiving dinner, DSNWK Awards ceremonies, and sporting events

Communicated with the clients approved point of contact and/or legal guardians on the condition and well-being of the client and his/her home

Attended biweekly walks with various clients with the city of Hays Parks and Recreation department

Attended weekly staff and supervisor meetings to go over clients Behavior plan and other needs and updates

Thomas More Prep – Marian High School Hays, Kansas

Boys’ Dormitory Director July 2010 – July 2011

Supervised the International Boys’ dormitory, Nations Hall of 55 boys in grades 9-12

Trained a Resident Advisor staff of six men

Coordinated activities with the International Girls’ Dormitory Director and her staff

Transported boys to doctor appointments, sporting and school functions, shopping trips, and other various places when needed

When needed, conducted Student Judicial Hearing

Upheld the Catholic Standards of Thomas More Prep – Marian High School

Attended Weekly Wednesday Morning Mass along with the rest of the Student boy and faculty and staff

Participated in school functions as well as Catholic functions

Supported the Athletic programs and its athletes

Served on committees as assigned by the Director of Admissions and the school’s principal

Co-chaperoned the trip to Washington D.C. as students attended March on Life

Missouri Military Academy Mexico, Missouri

Director of Activities and Residential Faculty August 2007 – May 2010

Maintained the Military standards that the Academy was founded on

Assisted on running the Junior School Barracks every other week day and every other weekend

Participated on the Junior School Promotion Board

Supervised military drill on the weekends that I was on duty

Conducted supervised study hall when asked to do so by the Junior School Commandant or Principal

Oversaw Extra Duty for Cadets with too many demerits

Assisted the Assistant Commandant in the mornings in any of the three high school barracks from the time the cadets woke up to the time they went to class

Helped the Academy Nursing staff maintain the lines during Med Call at breakfast

Coordinated activities with the faculty and staff

Point of contact with such places as Six Flags, University of Missouri – Columbia, Kansas City Chiefs, St. Louis Blues, and the St. Louis Cardinals

Scheduled bus drivers and chaperones for all Academy trips as well as bus rosters for everyone in the Academy

Coordinated payments with the Academy’s Business office

Advised Class picnics and Class trips

Ran bi-weekly paint ball trips

Served other functions as needed or assigned by the Commandant of Cadets

Eastern Washington University Cheney, Washington

Hall Director July 2006 – May 2007

Ran a housing complex of 250 beds

Conduct Student Judicial Hearings when needed

Supervised a Front Desk staff of ten

Trained, held weekly staff meeting s and individual meetings with a Resident Advisor staff of six

Work on various campus committees and attended training sessions held by the Campus Professional Development Committee

Helped with room assignments with the Student Life Room Assignor

Conducted University Fire Drills

Maintained a standard rotation of on-call weeks and weekends within the Residential Life staff

Served in the University’s Student Judicial Affairs office as a Judicial Officer

Co-advised the Residential Life National Residence Hall Honorary (NRHH_ and the Residence Halls Association (RHA)

Advised the RHA State Conference delegation

Activities:

High School Volleyball official – I have been a High School Volleyball Official for 17 years in Texas, Kansas, Missouri, Michigan, Washington, and Florida. I have officiated 7th grade to Varsity level volleyball and have called lines for all divisions of the NCAAs

Pecos Booster Club

Yearbooks and School Newspapers – I have had photos published in yearbooks at the Missouri Military Academy and Thomas More Prep – Marian High School. My photos have also been included in the Missouri Military Academy newsletter, The Eagle

Skills:

Type 60-75 words per minute; experience in Microsoft Word, Excel, PowerPoint, and Publisher; Time Management; Supervisor Management; Conflict Management; Scheduling; Customer Service; Counseling; knowledgeable on the internet, Twitter, Facebook, LinkedIn, and other social media sites

References:

Mark Howell 616-***-****

West Michigan Volleyball Officials Association

Casey Marietta 616-***-****

Family Friend

Brett Brannon 501-***-****

Friend and former Store Manager of Walmart in Pecos, Texas

Judy Piper 432-***-****

Friend and President of the Permian Basin Volleyball Officials Association

Cindy Prieto 432-***-****

Friend and President of the Pecos Booster Club

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