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Customer Service Manager

Hollywood, FL
March 16, 2018

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Helen Sanchez 954-***-****

**** ** *** ** #*** Hialeah Gardens, Fl 33018

Helen Sanchez

**** ** *** ** #***

Hialeah Gardens, Fl 33018

Cell: 954-***-****

Objective: Seeking a full-time position where I can apply my studies and acquire experience, while efficiently contributing to the company’s growth.


2017-Encoder Pro (Demo Software)

2016-Medical Coding Specialist – US Career Institute- (Certificate)

2007-Notary Signing Agent Certification (Mobile Notary

2001-Notary Public


ICD-9-CM coding, CPT, and HCPCS

Detailed oriented, with strong analytical problem-solving abilities

Customer service, communicate bilingually in Spanish

Excellent interpersonal skills, outgoing, compassionate and inspirational

Self-starter, takes initiative to ensure job quality and efficiency

Use solid organizational and time management abilities in multiple duties

Microsoft Word, Excel, PowerPoint and Outlook

Work History

2012-Present-Hometown Foods/ Bagelmania

Perform all billing for all vendors and customers, greet all visitors

Have all visitors and truck drivers log in and report to the correct bay.

Assist in payroll for temporary workers and assist the accounting manager

Perform all office functions such as prepare Fed Ex packages and letters

File all necessary paperwork when needed.

2010-2012-Personally Yours Staffing

Inputted airplane parts in data base and generated invoices.

Handled documentation for import/export cargo company

Performed collection for a technical college.

Performed receptionist/front desk duties for a manufacturing company.

2008-2010-Mortgage Masters Inc

Opened the office, answered the phones, inputted loans, scheduled closings and

Ordered appraisals, followed up with clients, and maintained office organized.

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