Medical Administrative Assistant
Resume:
Margarita Genao
ac4t19@r.postjobfree.com
OBJECTIVE: To secure a Medical Biller position that would utilize and expand my education and hands-on experience to strengthen a facility’s operation, that seeks and rewards results. My skills and attribute are extensive in working with the general public, medical office and hospital settings. Interact well with others on all levels. Self motivated with initiative and focus. Capable of working independently as part of a team to accomplish common goals; always willing and eager to learn.
EDUCATION:
ASA College. New York., NY 06/11 – 05/12
Certificate in Medical Office Assistant with Medical Billing
Bustelo Institute Inc. 11/09 – 02/10
Certificate in Medical Billing
SKILLS & QUALIFICATIONS:
Medical Manager 10.0 and Medisoft Advanced MS Office for Windows; Word, Excel. And
HCPSC, ICD-9 and CPT Coding PowerPoint
Insurance Claims Processing Type 60wpm
IDX Program & Care Cast, Rumba 95/NT Excellent communication and organizational
Perfect Care for Windows application skills
EMR Bi-lingual English/Spanish
EXPERIENCE:
Fedcap WeCare 03/15 - Current
Outreach Specialist
Provided client reception services including, greeting participants, answering and directing phone calls
Performed telephone outreach to individuals who failed to report for Clinical Review Team (CRT)
Explained process and services to participants and obtains client signatures for consent.
Assisted in scheduling/reschedule participant appointments
Entered participant action such as FTR, FTC and or 168G codes into computerized databases
Confidently worked with the ability to follow agency and department policies and procedures
Worked with people from diverse backgrounds and be sensitive to maintaining confidentiality
Experienced working with public assistance recipients, homeless people.
Responsible in working organized and detail-oriented
Computer literate with ability to enter data into specialized database
Orange County Government Center 05/09 –08/13
Office Administrative Assistant
Used computer for various applications, such as database management or word processing.
Answer multiline telephone system and answered all inquiries to callers, staff and VIP members
recorded detail messages or transferred calls to appropriate individuals.
Created, maintained, and entered information into databases.
Set up and managed paper or electronic filing systems, recorded information, updated paperwork, or maintained documents. Complete forms in accordance with company procedures.
Typed correspondent letters and memos
Operated office equipment, such as fax machine, copiers, or phone systems.
Collated filing system
North Central Bronx Hospital 12/10 – 06/11
Receptionist for the Ambulatory Care Department
Greet clients upon arrival
Answer multi-telephone system
Registered all patient
Collect all necessary documents and information from clients
Scheduled, rescheduled, and confirmed all appointments
Posting of all ICD-9 CM and CPT Coding to process claims
Montefiore Medical Center 10/03 – 05/09
Senior Clerk Typist/Patient Service Representative
Meet and greet clients upon arrival
Courteously answered telephone, Pre-screened and routed and screened In/outside calls
to the proper department or extension number, transferred calls
Responsible in taking accurate messages and/or holds calls when necessary.
Scheduled and confirmed appointments
Pre-screen process for Kidney Transplant Evaluation
Entered orders into OTTR information system and on appropriate forms
Obtained authorizations for Specialty Care, verified coverage, collect referrals, cash, checks,
and credit card payments for balances due at the time of service.
Organized calendar for the urologists visits.
Pedia Place Inc. 01/03 – 08/03
Medical Receptionist
Registered and updated patients in Perfect Care for windows program
Entered and updated assigned medical insurance(s)
Collected all referral and co-pay if required for visit
Furnished accurate clinical information
Processed accurate ICD-9 CM and CPT Coding to process claims.
Process and update immunization record
Ordered new-born documents for follow up on initial newborn well visit
Answered multi-telephone line, filing, faxing
Elected to make sure office was left clean upon closing
Casa P.R. A. C. Inc. - 11/01- 06/02
Administrative Secretary/ HIV Supervisor
Answered multi-telephone line and faxing.
Assisted members of the community in obtaining information
for services available
Maintained liaisons with schools, community organization, and government agencies
for the purpose of providing assistance, obtaining participation and support for public services.
Conducted case management on clients’ eligibility for HIV testing.
Providing transporting to and from medical appointments.
Completed necessary documents for services rendered.
Responsible for typing reports, letter, memorandum as well as Filing of all legal documents
Montefiore Medical Group 01/98 – 09/01
Medical Receptionist
Maintained a neat and organized work environment
Experience with family practices, ENT, Dermatology, Neurology,
Optometry, Allergy and Urology Departments
Maintained chart with completed Registration, insurance information,
Family history and final test results.
Registered, data entry, scheduled and maintained accurate information
on all patients utilizing IDX system program
Answered multi telephone line of overwhelming flow of telephone calls
Relayed and retrieved all messages to and from doctor to patients.
North Central Bronx Hospital 08/84 – 04/91
Ward Unit Clerk/Unit Secretary
Answered multi-line telephone system
Maintained ward attendance record
Scheduled transportation for discharged patient going to and from medical appointments
Provided identification tags on all patients and doors
Recorded all messages and test results from the lab for doctors of patients on unit
Designated to implement emergency security procedures.
Paged code blue, fire alerts, stat calls, emergency calls, physicians, and staff, per protocol.
Responsible for filing on multi units at a time
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