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Customer Service Representative

March 16, 2018

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Lot ** Block ** Road 3 Minuyan II

City of San Jose del Monte, Bulacan 3023

E-mail Address: krismai_velasquez@

Mobile #: 090********

Objective : To work with a reputed organization where I can develop and utilize my versatile skillset, add demanded value to the organization I work for and thus prove my worth.

Personal Background

Age : 36 years old

Date of Birth : August 15, 1981

Place of Birth : Quezon City

Civil Status : Married

Nationality : Filipino

Religion : Roman Catholic

Height : 5’7”

Weight : 70kgs

Eligibility/Qualification : Career Service Professional

LET Passer

Work Experiences

November 2017 – February 2018 Customer Service Representative

Teletech – Novaliches

Level 1 & 2 Robinson's Place Nova Market,

Quirino Highway, Novaliches, Quezon City,

Novaliches, Quezon City, Metro Manila

June 2017 – October 2017 Technical Support Representative

Telstra - Teleperformance

Ayala Fairview Terraces, Quirino Highway, Cor. Maligaya Drive, Novaliches

Quezon, 1118 Metro Manila

June 2016 – January 2017 Senior High School Teacher - Part-time

Headwaters College - Elizabeth Campus

Minuyan II, CityofSanJosedelMonte,Bulacan

June 2015 –December 2015 Prefect of Discipline/Part-time Instructor

Sto. Rosario Sapang Palay College


July 2014 – April 2015 Teacher Aide

San Jose del Monte Heights Elementary School

San Jose del Monte Heights, Brgy. Muzon,

City of San Jose del Monte, Bulacan

January 2011 – February 2014 Business Center Clerk

Oriental Assurance Corporation

2/F OAC Building, San Miguel Avenue,

Ortigas Center, Pasig city

Encodes insurance request from BDOI

Daily monitors encoded, edited and released insurance policies

Submits monthly reports (MOP-179 &AandA)

June 2009 – March 2010 Secondary Mathematics Teacher

Mater El-Roi School, Inc.

San Rafael I, City of San Jose del Monte, Bulacan

June 2007 – June 2008 Marketing Assistant (June 2007 – January 2008)

Pacific Miles Motorcycle Center – Tungko Branch

Joson Building, Quirino Highway, Tungko

City of San Jose del Monte, Bulacan

Plans marketing proposals & strategies

Monitors delivery and inventory of motorcycle units, parts and accessories In the branch and display centers

Entertains inquiries by walk-in MC loan applicants

Assists MC loan applicants in filling up application form and have them secure requirements upon approval of MC loan application.

Account Counselor (February 2008 – June 2008)

Credit investigates MC loan applicants

Monitors and makes house visits on delinquent accounts

June 2006 – March 2007 Secondary Mathematics Teacher

Our Lady of Lourdes Academy

Grotto Graceville, City of San Jose del Monte, Bulacan

Educational Attainment

Tertiary : Sto. Rosario SapangPalay College

City of San Jose del Monte, Bulacan

BSEdMajor in Mathematics

2001 – 2005

Secondary : Sto. Rosario SapangPalay College

City of San Jose del Monte, Bulacan

1994 – 1998

Primary : Roosevelt College System – Sumulong Campus

Sumulong Highway, Cainta, Rizal

1988 – 1994

Character References

Mr.John Benneth Bueno Ms. ZenaidaViloria Ms. Annabelle Abaya

TSR Government Employee Government Employee

Telstra – Teleperformance Department of Budget and Management Social Security System

Fairview, Terraces. 736-****-*** – 6401 local 5205


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