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Insurance Life

Berryville, VA, 22611
March 14, 2018

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Amber Elise Fleming

Ph: 540-***-**** Em:


To obtain a stable, long term career where my professional and educational experience can contribute to the company’s growth and success.

Key Strengths and Major Accomplishments

Strong written and verbal communication skills, while upholding confidentiality.

Ability to work independently or with a team, strong attention to detail and maintaining organization.

Proven record for establishing relationships and generating high levels of customer satisfaction.

Ability to maintain a strong work ethic and separate work from personal life.

Prioritize and maintain daily, weekly, monthly deadlines consistently while working under pressure a top priority.

Proficient in accounting software and databases: Sage 50, QuickBooks Online.

Advanced computer skills in Microsoft Office: Word, Excel, Outlook, PowerPoint.

Virginia Notary Public.

International travel with People to People Student Ambassadors.

Associate of Arts in Accounting, Liberty University, Dean’s List.

Professional Experience

Melco, Inc. Winchester, VA June 2012-March 2018

Residential and Commercial Property Development and Management

Bookkeeper/Office Manager/Corporate Secretary

Accounts Receivable – sort and count all incoming cash and checks, conduct bank deposits, and record deposit information into accounting computer software and tenant records.

Accounts Payable – track and pay all recurring payables, mortgages on contracts, line of credit interest payments, service contracts, State Corporation Commission annual registration fees, business licensing. Pay vendors as directed by CEO. Investigate and resolve any invoice or payment discrepancies with vendors and sub-contractors. Track payments made to sub-contractors, update vendor/subcontractor Certificates of Insurance (COI), prepare yearly 1099’s.

Payroll – track attendance and paid time off, overtime, special withholdings for employees, health and life insurance payments for weekly payroll. Conduct federal and state tax withholding payments, complete quarterly and year end reports, W-2’s and transmittals.

Employees/Vendors – maintain accurate personnel files, update Certificates of Insurance for vendors and sub-contractors when needed.

Residential/Commercial Tenants – schedule maintenance and repair concerns, assist tenants with questions or concerns, update and manage tenant and rental property records, contracts, and leases, enter data into Property Assistant or other property management systems; review and manage CAM/VOE calculations and rent escalations.

Banking – maintain all checking, credit card, and investment accounts; conduct bank deposits and payments; research and resolve any discrepancies. Correspond with all banks as necessary concerning payment questions, interest rates, returned checks, loan modifications, banking statements, late fees, direct deposits.

Bookkeeping/General Ledger – maintain general ledger records; reconcile monthly banking statements, record journal entries to ensure accurate record keeping, compile monthly, quarterly, yearly financial statements and report financial results to CEO as requested; ensure accurate and updated chart of accounts in accounting software; obtain certificates of good standing or fact, articles of incorporation; file annual corporate reports to the State Corporation Commission.

Insurance - coordinate and track all insurance matters; review policy additions/deletions for sales contracts, new or different coverage, auto insurance, building and property insurance, health and life insurance. Coordinate and complete annual audits to ensure accurate insurance premiums, providing all necessary and requested information.

Taxes – coordinate and track record keeping for business, personal property and real estate taxes, ensure timely payments.

Vehicles – coordinate and track company vehicle records including maintenance and repair, tags, city/county decals, vehicle registration, ensure accurate DMV records. Track monthly vehicle mileage.

Miscellaneous Duties – monitor/track office expenses, order supplies as needed, enter cash receipts; assist company President in all matters to include correspondence, schedule appointments/meetings, maintain calendar and travel arrangements; assist with personal involvements such as Rotary, Boy Scouts, Silent Auction, Kaleidoscope, golf and country clubs; conduct personal bank deposits, transfers, and withdraws; reconcile bank statements; accounts payable; any other assignments as requested by President.

County Court Reporters Stephenson, VA November 2011-May 2012

Court Reporter

Record and transcribe formal/informal meetings such as depositions, courtroom hearings, proceedings, and other events that require written transcript.

Review and certify the accuracy of transcripts; file documents/exhibits with local officials when necessary.

Community Concepts Woodbridge, Virginia 2010-2011

In Home Support, Caregiver

Assist clients with personal care such as bathing, dressing, grooming, personal hygiene.

Assist client with mobility and light exercise while ensuring highest client safety and well-being.

Engage in physical/mental activities, provide companionship and emotional support.

Monitor, document and report any significant health concerns or issues.

Maintain open communication between families and health care professionals regarding clients medical/emotional health.

Other duties include transportation, running errands, grocery shopping, preparing meals, light housekeeping.

Home Instead Senior Care Winchester, VA 2008-2010

In Home Support, Caregiver

See above responsibilities.

Hahn Medical Practices Martinsburg, WV 2006-2009


Answer, screen, and forward incoming calls from multi-line switchboard, take messages when necessary.

Schedule and maintain appointments, generate reminder calls to patients, update calendars.

Maintain patient accounts by obtaining, recording, and updating personal and financial information.

Collect patient payments/balances, record charges with accurate ICD-9 coding to ensure proper insurance records.

Prepare and record weekly bank deposits.

Other duties include faxing, photocopying, filing of records, scheduling equipment service/maintenance, inventory.

Educational Background

James Wood High School graduate of 2007, Winchester, VA.

Liberty University, Associate of Arts in Accounting, Lynchburg, VA.

oDean’s List 2016.

Professional References

Richie Molden – Molden Real Estate, Owner – 540-***-****

Heather Hall – Cox Law Group, Paralegal – 913-***-****

Evan Riggleman – Brain & Body Chiropractic, Owner – 540-***-****

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