Administrative Assistant Microsoft Office

Bassey Inyang

***-** ******** *** - ******, NY **432

240-***-**** *************@*****.***

EDUCATION

St. John’s University, Queens, NY Graduation Date: May 2017

Bachelor of Science, Health and Human Services,

Minor, Information Technology

EXPERIENCE

St. John’s University, Queens, NY April 2015-May 2017

Manager: Operations and Event Services

Responsible for assisting in the operations of the Student Center and campus events

Ensure these settings remain safe and comfortable for students, faculty and guests

Utilized Microsoft Office Suite to communicate and coordinate with various departments on campus

Incorporated applications such as Trello, to schedule student workers for events throughout the school year

Conducted interviews to evaluate prospective workers

New York-Presbyterian, Queens, NY September 2017-May 2017

Intern: Regulatory Affairs & Corporate Compliance

Drafted companywide communications

Reviewed doctor notes to determine a patient readmission probability for case management

Categorized cases by reviewing doctors notes to determine what actions or experiences may have lead to a patients admission

Formatted policies across different departments in efforts to create one singular format

United States Tennis Association, Queens, NY July 2017-September 2017

U.S Open Tournament Operations

Assist with tournament operations; data management, planning, administrative duties, and distribution

Manage inventory, shipping and tracking of materials to all the US Open series tournaments

Doctors Community Hospital, Lanham, MD April 2013-September 2015

Administrative Assistant

Welcomed patients and visitors in person or on the telephone; answering or referring inquiries.

Optimized patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone

Organized patient appointments on schedule by notifying provider of patient's arrival, reviewing service delivery compared to schedule, and reminding provider of service delays

Promoted a healthy atmosphere by answering patient questions, as well as maintaining the reception area

Ensured availability of treatment information by filing and retrieving patient records

ADDITIONAL WORK EXPERIENCE

Junior Achievement Mentor October 2015-Present

Coached low-income and under-served teenagers in the city, to become financially literate and college/career ready

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