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Human Resources Customer Service

Location:
Fort Lauderdale, FL
Salary:
negociable
Posted:
March 13, 2018

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Resume:

Rolando Lambert

Summary

Human resources coordination and management professional offering a strong background in employee training and development, new hire orientations and employee relations.focused on developing efficient processes using knowledge of recruiting, employee relations, training and development and auditing. Skills

New employee orientations

Maintains confidentiality

HRMS

Human resources management

HR policies and procedures expertiseStaff

training and development

Organized

People-oriented

Employment tax knowledge

Microsoft Office Suite expert

Hiring and retention

Training and development

Recruiting

Personnel records maintenance

New hire orientation

Exceptional interpersonal skills

Innovative

Employee relations

Exceptional communicator

Experience

Human Resources Coordinator

September 2015 to Current

Quality Food Equipment inc. - Miami, Fl

Explained human resources policies and procedures to all employees. Conducted telephone and onsite exit interviews for all employees. Answered employee questions during the entrance and exit interview processes. Worked closely with HR business partners to facilitate year-end talent reviews and articulate team strengths. Selected and interviewed candidates for all available positions.Created job descriptions to attract a targeted talent pool within the market wage range. Created job descriptions to attract a targeted talent pool within the market wage range. Selected and interviewed candidates for all available positions. Assessed employee performance and issued disciplinary notices. Assessed employee performance and issued disciplinary notices. Worked on 401(k) administration, FMLA and workers' compensation claims and benefits.Offered consistent payroll disbursement with accurate record keeping of employee PTO and vacation accruals. Helped training and development staff with all aspects of training coordination. Managed communication regarding employee orientation and open enrollment for benefits.Helped training and development staff with all aspects of training coordination. Assisted customer service with inbound and outbound calls regarding all HR inquiries. Designed new employee packages and sent them via mail and e-mail. Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections. Audited job postings for old, pending, on-hold and draft positions. Created social media initiatives for new employee search strategies. Organized employee schedules, department phone lists and business card orders. Human Resources Assistant

January 2014 to July 2014

Vvv Ventures - Miami Lakes, fl

Guided the startup and management of all HR operations, systems and programs for a new location within the company.

Led a weekly open enrollment question and answer session with employees on benefit program updates. Worked with HR advisors and HR representatives on establishing consistent hiring practices. Facilitated monthly meetings to develop strategies that would positively influence workplace relationships.Created and implemented the exit and interview program process.Worked with HR advisors and HR representatives on establishing consistent hiring practices.

Cell: 305-***-**** - ac4stc@r.postjobfree.com

Housekeeping Coordinator

September 2010 to May 2014

Hyatt Miami at the blue - Doral, FL

Processed guest payments for room charges, food and beverage charges and phone charges. Processed guest payments for room charges, food and beverage charges and phone charges. Processed guest payments for room charges, food and beverage charges and phone charges. Processed guest payments for room charges, food and beverage charges and phone charges.Delivered requested items to guests' rooms. Processed credit card transactions.Monitored the appearance and performance of the front desk staff.Fostered strong working relationships with all hotel departments. Fostered strong working relationships with all hotel departments. Education and Training

MBA : Human Resources, 20172017

Ana G. Méndez University System - Tampa Bay Campus - Miramar, FL, United States Certificate,for Learn Manufacturing -An Overview 3 hours workshop Certificate,for applying Leadership Principles to Influence Difficult People 3 hours WORKSHOP Certificate,for Divided America in a United Democracy?Legal,and Sociopolitical Awareness of the Most Controversial Issues and their Effect in the business Wold -3 hour WORKSHOP Certificate SPSS.Statistics in Nursing,Business,Education and other Sciences -3 hours WORKSHOP. Certificate,for project Management and their Application in Different Industries -3 hours workshop. Certificate,for

Award of the gold medal for finishing with 3.93 GPA. Bachelor of Science : Sport Medicine, 2007

Manuel Fajardo - La Havana, Cuba

Graduated with Honors

cource : Massage Therapy, 2010

The Miami Hand Institute - Aventura, FL, United States Activities and Honors

University Mtropolitana



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