Administrative Assistant Data Entry
Resume:
Julie L. White
*** * ****** **** ******* News VA 23608
***************@*****.***
Objective: Seeking to merge a strong background in administrative support with my skills in
supervision, data entry, and customer relations.
Summary of Skills
Strong interpersonal, organizational, and communication skills
Strong customer relation skills, dedication to professionalism, ability to adapt quickly to change
Purchasing and budget management
Supervision
Hiring and training new employees
Proficient in Computer Programs: Microsoft Office NT, 2000, 95 VISTA, CPRS, and Blackboard. Type 55-60 wpm.
Work Experience
Administrative Assistant
Hampton, Virginia. Hampton Newport News Community Service
2016-Presently
Process inbound calls from clients needing appointments/medication
Send and receive faxes
Verify insurance eligibility and obtain referrals if applicable
Collect copay
Check clients in/out
Update contact information
Send and receive emails, scan documents
Administrative Data Entry Hampton Roads Eye Associates
Newport News, Virginia. 2015-2016
Newport News, Virginia
Contracted Administrative Assistant Veterans Affairs Hospital: Safe-Lite Optical Hampton, Virginia 2012-2015
Process inbound calls from customers placing orders
Track all purchases and return orders
Serves as a purchasing agent for all office and medical supplies
Works closely with Prosthetics department at Veteran Affair Hospital by creating purchase orders
Work includes maintenance and disposition of patient records,
Work involves interactions with doctors, nurses and other hospital personnel, while maintain strict patient confidentiality.
Familiar with medical terminology. Proficient in VISTA and CPRS
Use various medical databases and programs: VISTA and CPRS
Package and ship out Purchase Orders
Serve as an assistant in the eye examination process by measuring pupils and seg heights
Fax, email, scan documents
Supervise a staff of 10 employees
Administrative Assistant Hampton University School of Nursing
Hampton, Virginia 2010-2012
Process inbound call from students, faculty, staff, and different departments
Created reports and examinations for nursing students
Order and purchase supplies, books, office materials, medical supplies,
Fax, email, and scanned documents
Typed memos, letters, faculty syllabus, and requisitions
Created spreadsheet for budget forecasting and student grade tracking
Serve as a referral point for all nursing students
Conducted exit interviews for Nursing Candidates
Debit Collections Consultant NCO Financial Systems
Chesapeake, Virginia 2006-2007
Processed inbound call from customers wanting extensions on loans and credit card debits
Processed payments via telephone
Processed payments from customers
Serviced customers with challenging situations in regards to their credit cards
MBNA & Direct CSR West Telemarketing Hampton, Virginia 2003-2006
Received inbound calls from customers’ requesting credit card
Assisted in approving and declining credit card applicants
Review and inform customers of terms and conditions of credit cards
Ability to work with multi-line telephone
Serviced customers with challenging situations in regards to their credit cards
Professional References
Taia L.C. Reid, M.S.Ed
Assistant Program Director
Old Dominion University
Norfolk, VA 23529
757-***-**** (Work)
757-***-**** (Mobile)
******@***.***
Kenyon Perkins
Optician
Safe-Lite Optical
757-***-**** (Office)
Ellen Fisher
Purchasing Agent
Veterans and Affairs Hospital
757-***-**** (Mobile)
Rhoda Wright
Purchasing Agent
Veterans and Affairs Hospital
304-***-**** (Mobile)
Kimberly Joy
Purchasing Agent
Veterans and Affairs Hospital
757-***-**** (Mobile)
Stacy McCoy
Executive Administration Assistant to the Dean
School of Nursing
Hampton University
757-***-**** (Mobile)
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