Julie L. White

*** * ****** **** ******* News VA 23608

ac4ssz@r.postjobfree.com

757-***-****)

Objective: Seeking to merge a strong background in administrative support with my skills in

supervision, data entry, and customer relations.

Summary of Skills

Strong interpersonal, organizational, and communication skills

Strong customer relation skills, dedication to professionalism, ability to adapt quickly to change

Purchasing and budget management

Supervision

Hiring and training new employees

Proficient in Computer Programs: Microsoft Office NT, 2000, 95 VISTA, CPRS, and Blackboard. Type 55-60 wpm.

Work Experience

Administrative Assistant

Hampton, Virginia. Hampton Newport News Community Service

2016-Presently

Process inbound calls from clients needing appointments/medication

Send and receive faxes

Verify insurance eligibility and obtain referrals if applicable

Collect copay

Check clients in/out

Update contact information

Send and receive emails, scan documents

Administrative Data Entry Hampton Roads Eye Associates

Newport News, Virginia. 2015-2016

Newport News, Virginia

Contracted Administrative Assistant Veterans Affairs Hospital: Safe-Lite Optical Hampton, Virginia 2012-2015

Process inbound calls from customers placing orders

Track all purchases and return orders

Serves as a purchasing agent for all office and medical supplies

Works closely with Prosthetics department at Veteran Affair Hospital by creating purchase orders

Work includes maintenance and disposition of patient records,

Work involves interactions with doctors, nurses and other hospital personnel, while maintain strict patient confidentiality.

Familiar with medical terminology. Proficient in VISTA and CPRS

Use various medical databases and programs: VISTA and CPRS

Package and ship out Purchase Orders

Serve as an assistant in the eye examination process by measuring pupils and seg heights

Fax, email, scan documents

Supervise a staff of 10 employees

Administrative Assistant Hampton University School of Nursing

Hampton, Virginia 2010-2012

Process inbound call from students, faculty, staff, and different departments

Created reports and examinations for nursing students

Order and purchase supplies, books, office materials, medical supplies,

Fax, email, and scanned documents

Typed memos, letters, faculty syllabus, and requisitions

Created spreadsheet for budget forecasting and student grade tracking

Serve as a referral point for all nursing students

Conducted exit interviews for Nursing Candidates

Debit Collections Consultant NCO Financial Systems

Chesapeake, Virginia 2006-2007

Processed inbound call from customers wanting extensions on loans and credit card debits

Processed payments via telephone

Processed payments from customers

Serviced customers with challenging situations in regards to their credit cards

MBNA & Direct CSR West Telemarketing Hampton, Virginia 2003-2006

Received inbound calls from customers’ requesting credit card

Assisted in approving and declining credit card applicants

Review and inform customers of terms and conditions of credit cards

Ability to work with multi-line telephone

Serviced customers with challenging situations in regards to their credit cards

Professional References

Taia L.C. Reid, M.S.Ed

Assistant Program Director

Old Dominion University

Norfolk, VA 23529

757-***-**** (Work)

757-***-**** (Mobile)

ac4ssz@r.postjobfree.com

Kenyon Perkins

Optician

Safe-Lite Optical

757-***-**** (Office)

Ellen Fisher

Purchasing Agent

Veterans and Affairs Hospital

757-***-**** (Mobile)

Rhoda Wright

Purchasing Agent

Veterans and Affairs Hospital

304-***-**** (Mobile)

Kimberly Joy

Purchasing Agent

Veterans and Affairs Hospital

757-***-**** (Mobile)

Stacy McCoy

Executive Administration Assistant to the Dean

School of Nursing

Hampton University

757-***-**** (Mobile)

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