Customer Service Sales

Andrew Ely

**** ******** ***** *.******.***@*****.***

Atlanta, GA 30342 706-***-****

EDUCATION

The University of Georgia, Athens, GA December 2014 Bachelor of Arts in Economics, Terry College of Business Minor in History, Franklin College of Arts and Sciences GPA: 3.43/4.0

Honors: Zell B. Miller Scholarship, Travis Williams Scholarship, Dean’s List Relevant Coursework: Economics of Organization and Management, Industrial Economics, Economics of Game Theory, Economics Senior Thesis, Sports Economics, Personal Finance, Macroeconomics, Microeconomics, Principles of Marketing, Legal Studies, Statistics PROFESSIONAL CERTIFICATIONS

Series 7 License

Series 63 License

WORK EXPERIENCE

E*TRADE Financial Corporation, Alpharetta, GA October 2015- January 2018 Senior Financial Services Representative, Active Trading

• Promoted to the Active Trading department to work and maintain relationships with our most valuable and profitable clients

• Acquired advanced trading knowledge of derivatives and pattern day trading in order to educate and execute trades as a broker

• Initiated sales referrals totaling an excess of $15 million being closed for consolidation and management of assets in 2017

• Awarded the Customer Service Achievement award for first business quarter of 2017

• Distributed daily email to entire company that summarized important daily stock market news Associate Financial Services Representative

• Attained license within financial industry as a registered representative to effectively educate clients on our securities products and offerings

• Provided excellent customer service by assisting clients with their banking, brokerage, and retirement needs

• Engaged clients to discover financial needs and generate sales leads Nolan Transportation Group, Accounts Payable Billing Analyst, Roswell, GA June 2015- October 2015

• Invoiced customers daily, adjusting rates and accounts as necessary

• Monitored, proofed, and processed incoming documents

• Provided payment status and customer service by answering inbound calls University of Georgia Recreational Sports, Recreation Staff, Athens, GA May 2012 – December 2014

• Provided customer service by directing patrons and answering questions

• Regulated access to 440,000 square-foot facility

• Marketed facility services and sold recreation equipment Vino Wholesale, LLC, Sales and Distribution Intern, New Orleans, LA June 2013 - July 2013

• Distributed wine to various restaurants and companies

• Assisted manager in executing sales

• Managed inventory and reviewed invoices following customer orders LEADERSHIP EXPERIENCE

Whatever It Takes, The University of Georgia, Athens, GA November 2013 – May 2014

• Coordinated weekly afternoon tutoring sessions for 15-20 underprivileged youth in Athens, GA area

• Worked to position all Athens, GA high school graduates on track for post-secondary education Sigma Chi Fraternity, The University of Georgia, Athens, GA August 2011 – May 2014

• Led fundraising for American Red Cross as part of annual philanthropy event

• Mentored youth members of Athens Boys and Girls Club

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