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Sewell, New Jersey, 08080, United States
March 12, 2018

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Eileen Lazarus

Business Systems Analyst

Qualifications Summary

Proven IT Business Systems Analyst experience working with multi-national, regional public and private companies with extensive success supporting end users, clients, and organizational evolution and expansion in a broad spectrum of business sectors; Critical achievement of significant cost savings, system functionality enhancement, productivity increase, and development of streamlined operations processes through the creation of customized applications and innovative solutions. Talent for analyzing and understanding complex issues, advancing projects to successful completion, anticipating and identifying client needs and providing creative and effective solutions to meet client requirements by the strategic application of technology, business knowledge, and programming development.

Work Experience

Systems Analyst Consultant, Children’s Hospital of Philadelphia, Philadelphia, Pennsylvania, December 2012 – March 2017

Part of a team to sunset current Cardiovascular Information Management System. Liaison between various internal IT teams, vendors, and clinicians for data migration, HL7 interfaces, and product customization.

oWorking closely with the cardiac systems manager and project manager, to keep consistency at a high level and working at the detailed level in HL7 data fields and customization requirements.

oCreated requirements documentation, performed Gap Analysis, and modified process flows

oWrote test scripts with QA Team

oEpic HL7 interfaces for OpTime, ADT, and Cadence.

oHL7 Interfaces with Epic and Apollo for GE Muse for ECG and Stress, Lumedx Sensis CathCor

oXML results interface from Syngo Kinetdx

oCreate training manuals and class work materials, conduct end-user training classes

oWorked with clinical staff and internal IT staff for continued Cardiac Center Improvements and Ancillary integration

oData Analysis using MS SQL and MS Access for data clean up initiative, matching patient data from prior ancillary systems to current data systems providing a complete historical patient record. Confirming accuracy and completing merging of data.

oData consistency, providing guidance on maintaining patient history from ancillary systems that are not integrated with Epic. Establishing reports and manual processes for various departments.

oProviding ongoing support to keep the HL7 interfaces operational and resolving issues with pending messages

Cardiac Systems Improvements

oContinuing ancillary systems integration with Epic and cardiac center systems (Muse EKG Orders and Results, Syngo MLA, EPIC Clinical Notes, Cardio Access and Post Op-Note, integration of IPCCC (International Pediatric Congenital Cardiac Codes) to Epic for accurate diagnoses and procedures definitions.

oPresented solutions and process changes to clinical staff

oSupport and Problem resolution

oMaintain systems integration and data integrity

Business Systems Analyst, Gamesa Technology Corp, Trevose, Pennsylvania, July 2010 – November 2012 - A world leader in wind energy and turbine technology design and manufacturing.

Specific assignment to the Energy Division tasked to support the development, construction and sale of multi-million dollar wind farm projects, with a redesign of business process models and the development of system innovations and interfaces with emerging International corporate standards. Design, align, and implement solutions for operations and environmental procedures in compliance with audited health and safety standards.

Liaison between U.S. and Corporate Energy IT offices

oManaged Energy Division development team located at company headquarters in Spain, keeping focus dedicated to U.S. solution development

Implemented the corporate standards and solutions to the Energy Division; bringing transparency of the U.S. operations to headquarters in Spain

Supported Energy Division in every aspect of IT from infrastructure to desk top and solutions

Instituted controls on software, hardware, and subscription purchases

oImmediately reduced annual software expense by $200k

oEliminated purchases of individual boxed software; utilizing license servers providing the ability to share licenses across divisions; providing greater value

oTracked software licensing; providing timely upgrades; maintaining active support

oConsolidated and coordinated subscription purchases across the U.S. divisions, realized savings of 500k+ annually

oEliminated need for 3rd party consultants for software/solution development utilizing corporate resources, $300k in annual savings

Implemented Energy solutions in compliance with corporate standards

oReviewed and directed modification requirements for adoption to the U.S. market for document management, wind farm development tracking, sales, and wind resource engineers, to bring full transparency to corporate offices overseas; tightening security controls, and promoting compliance in all departments.

MS Office 2010 upgrade, roll out, and training to U.S. locations


Geographic Information Systems

oStandardized GIS mapping solution; Initiated a $300k GIS mapping solution, corporate extended concept to a global solution

oEnsuring accurate mapping in cross-departmental use and AutoCad civil engineers, eliminating costly construction errors

ISO 14001 Certification

oInstrumental in the implementation of ISO 14001 standards; for the first time since the opening in the U.S. a division received the highest audit marks

Virtual Data Room

oAdopted and modified a corporate solution for sharing legal documents during the sales process of wind farm projects; retaining the documents on company servers, securing documents from illegal sharing; eliminating outdated technology and closing the security holes inherent in CD format.

xRM (Relational Management)

oDesigned a new xRM solution for the Energy division; unique sales process for wind farms, covering a blend of owners, utilities, investors, and financial institutions to create a business opportunity.

Meteorological Towers Asset Tracking

oDeveloped an asset tracking solution for Met Towers; implementing environmental standards and subcontractor controls; eliminating paying recurring costs (10k) for non-existent towers and 100% reduction in liability claims from land owners.

Community Relations Help Desk

oDesigned a help desk solution specifically for tracking land owner complaints during wind farm development. Tied solution to current land document management application, keeping all land owner information in a centralized area.

Wind Farm Energy Production (Asset Management)

oIT Liaison for area of new services; driving solution for compliance with NERC standards

Tool Tracking

oInherited project in late stages; delayed signing of vendor contracts; reviewed the project and discovered there was no scope of work. Took the project back to the initial phase; created a detailed scope of work; researched appropriate solutions for best fit. Found solution for under 100k to track and maintain 17m in tool inventory and an annual expenditure of 2m+.

oDeveloped procedures and created a shared service at corporate level supporting all divisions; reduced annual tool loss from 700k to under 50k; identifying and billing responsible parties; reduced tool re-purchases by implementing tracking of warranty

oEliminated overstocking tools, by extending project planning to the warehouse

oIncluded tracking of expected tool life, to retire and replace tools on a timely basis; track tool maintenance, for timely calibration

Consultant, Wawa Inc., Wawa, Pennsylvania, December 2008–February 2013

Define processes and criteria for the President’s Club program. Ensure data accuracy by utilizing redundant data checks and uncovering anomalies. Produce monthly standings for publication on company intranet. Work with internal resources to create efficiencies and resolve discrepancies.

Software Engineer, PC Helpers, Williamstown, New Jersey, September 2009–May 2010.

MS SQL 2005 ERP data migration using Toad from E-Automate to SyteLine.

MS Access v2005 & v2007 – new application development, modifications to legacy systems, application improvement, data corrections, error debugging

Senior Analyst, Decisive Business Systems Inc., Pennsauken, New Jersey, August 1992–December 2008

Clients from a broad range of industries.

Discover, learn, and interpret the details of a process to identify viable solutions and alternatives within a specified budget.

Wrote custom applications for various clients utilizing various xbase data platforms using VB an VFP

Created ad hoc teams based on skill sets, to develop system-wide solutions including infrastructure; servers and telecommunications requirements

Utilized existing client applications where feasible adding integration with third party or custom programs.

Manage full system life cycles from initial requirements gathering to training and implementation.

Supervised staff of 4 in development

Acting Customer Service Manager - manage four technicians and four engineers including assigning tasks to properly skilled personnel, scheduling projects, ensuring compliance with third party warranty regulations, and working with other service organizations nationwide to deliver service on their behalf in our region.


Developed application to reduce redundancies, recoup lost revenue, and eliminated billing duplication errors in trucking company’s data transfer process between disparate applications

Customized an electronic file for 1099 submission for large legal firm, capturing all billing, eliminating errors and costly re-filing.

Performed analysis on non-profit’s various business lines; compiled data points for needs analysis, and developed project plan for third party software packages to facilitate organizational growth.

Revamped infrastructure and accounting solutions for wholesale/retail cigar company; covering catalog sales, retail store point of sale and e-commerce initiatives.

Developed a custom invoice tracking database that compiled quotes, payments, and steps completed before authorizing payments; reducing over-payments and overruns by 100%.

Eradicated manual entries, increased accuracy and expedited data for a publishing company by constructing an automated database solution to import flat file data from third party administrators into SQL using Data Transformation Services, directly feeding their finance applications.

Devised “eBook” style solution for automobile service manuals, quickly converting Word/Text documents to PDF; embedded with HTML and related links, for rapid conversion to current technologies, CD ROM for distribution.

Designed a custom web-based package that integrated a legacy in-house Access database with a third party web-based enrollment application creating a single comprehensive application for management and end users for a community sports program.

Developed a truck load weight application used by the New York City recycling program; collecting truck weight entering and exiting the facility, recalling data to determine load weight; recording weight, waste type, and borough data for billing. Special considerations included hardware exposure to extreme temperatures and masking the capabilities of the PC to appear as a single use device.

Created a competitive analysis solution for comparative costs and distances from a client site to a recycling facility within a pre-determined radius. Linked site addresses to MS MapPoint and produced a visual map of recycling sites with route markers and directions.

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