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Customer Service Office

South Carolina
March 12, 2018

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Tammy McCollum

**** **. ***** ****** **.

Jonesville, SC 29353


Career Objective

To obtain a position within my chosen field that will challenge me and allow me to use my education, skills and past experiences in a way that is mutually beneficial to both myself and my employer and allow for future growth. I am a competent and independent worker with more than 10 year experience in management, account receivables, account payables and managing payroll for my staff for the Central Billing Office. Great knowledge working with insurance companies and customer service skill working with patient and claims procedures and has a good understanding of general accounting procedures.

Work Experience

Business Office Director, Mary Black Physicians Group

February, 2009 to Present

Supervised staff and training when needed and day to day task of the work flow with staff. Enrollment and re-enrollment of providers with the payers and worked with our Corporate office with enrollment issues. Supervised Kronos for my staff with approving time and time off request on a weekly basis and as needed. Had weekly calls with our Corporate Billing Department concerning denials, self-pay, days in AR and any issues we could be having. Worked claims and help with our patients need when necessary.

Billing Specialist Supervisor, Mary Black Physicians Group

April, 2006 to February, 2009

Supervising staff with day to day work flow. Enrollment and re-enrollment of providers with the payer to ensure the providers were enrolled with our payers in network. Worked claims and help patient with any issue they have with account.

Billing Specialist, Mary Black Physicians Group

July, 2004 to March, 2006

Work different offices denied claims, working to re-filed the claim or adjust the denied charge. Work with management on the computer systems at that time. To work out the issues with our Tax ID and information loaded or not loaded in the new system

Town of Lockhart Bookkeeper

July 2008 to July 2011

Handle payroll and make payroll payments for the quarterly taxes. Balance the computer software and checking book before handing it off to the Accountant for the yearly audit. Paid all the bills, made all of the deposit for the Town and completed the budget once a year for the Town of Lockhart.


I feel I had several accomplishments working at Mary Black Physicians Group through the years. Was handed the task to put in a place a better process of enrollment with all of our providers and the payers and I did accomplish this task.

Started as a Billing Specialist and grew in my career with Mary Black Physicians Group as the Director of the business office.

Under my time as Director, I was able to keep the days in AR under 25 days. Which is a major accomplishment for the size of the Mary Black Physicians Group but of course I have a great team working with me to accomplish this task.

I feel that I can work well with others and will always be truthful to my staff and co-workers.

If I am not sure of something I will do my research and find out the most I can to better understand what is needed of me at time.


USC-Union attended 1980 to 1982

Union High School graduated 1980

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