Customer Service Sales

Brandy Smallwood Cell: 302-***-****

**** **** ***, **********, ** 19808

Summary

Talented sales professional that effectively multi-tasks and balances customer needs with company demands, and efficiently builds loyalty and long term relationships with customers, while consistently reaching sales targets.

Experience

Jeweler: Marks and Morgan 2004 - 2005 Savannah Georgia

Using effective communication techniques to identify customer needs, wristwatch over hauls and adjustments, upgrading of current pieces, appraisals, and stone identification for purchases.

Jeweler: Littmans Jewelers 2006 – 2011 Christiana, Delaware

Effectively communicates with prospective customers to identify their needs, create customized pieces to meet customer expectations, work to identify common and rare stones and diamonds when purchasing, appraisal duties, and routinely exceeded monthly goals.

Jeweler: Heltzberg Diamonds 20015 – 2016

Efficiently communicates with prospective customers with extremely efficient customer service skills, identify customer needs creating future purchases.

Jewerler: Robbins Delaware Diamonds 2016 – Present

Efficiently recognizing customer needs, Helping customers design their purchases to their expectations, excellent customer service, ensuring returning customers, routinely reaching monthly goals.

Highlights

Certified Gemologist

Certified Diamondtolgist

Excellent Customer Service

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