Customer Service Manager
Resume:
Career Resume
Gene Ramos
Houston, Texas 77089
USA
Home: 281-***-****
*******@*******.***
OBJECTIVE
To obtain a position with an organization that prioritizies the well-being of others, allows
me to use my technical skills and background for the developement of others.
EXPERIENCE
Mesa Mechanical
Houston Texas
October 2014 - Present
Expiditor
Prepared all invoices for billing.
Customer service
ASG Security
Houston Texas
August 2012 October 2014
Service Technician
Company closed
Serviced alarms residential and commercial
Averaged 100 to 120 service calls a month
Tech of the month 5 times
OSHA training- classroom for 2 years
Devcon Security
Houston Texas
July 2011 August 2012
Install Technician
Company Closed
OSHA classroom training for 1 year
Installed and serviced alarm systems to include GE, Vista panels, and installed cameras.
Shipping and receiving
Broadband Security
May 2009 July 2011
Install Technician and upsold extras
Left company for better offer
Install and service alarm systems in the residential and commercial industry.
Maintained the shipping and receiving in the warehouse.
Ordering parts and inventory control
Brinks Home Security December 1997 - May 2009
Install and Service Technician
Company sold out
OSHA training for 10 years
Repair, install, and advise customers on their alarm systems.
Head of shipping and receiving. Ordered parts and inventory. Also in charge of truck inventory.
Became install manager in 2007
Achieved Master Technician status
Tech of the year 2000
Tech of the month 8 times
Alpine Air Inc.
Houston Texas 77033
March 1982 - December 1997
Installer
Installed and repaired all aspects of air conditioning and heating.
Promoted to Warehouse manager. In charge of five employees.
In charge of inventory and ordering. Also company vehicle records.
EDUCATION
Kansas State University
Associate Degree in Accounting
Vocational Training in Hvac and low voltage electricity
TECHNICAL SKILLS
Low Voltage Electricity Thoery
OSHA 30 certificate
First Aid certificate
Other Experience
Hot shot-Courier Delivery -
Route Sales
Retail
Salary Requirements
$35,000+ Yearly
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