Administrative Assistant Office
Resume:
Fadumo Hassan
Ottawa, ON K1V 8Y5
******.********@*****.***
HIGHLIGHTS OF SKILLS
Fluent in English and Somali (writing, reading, and oral)
Excellent in administration work (i.e. Faxing, phone calls, filing etc.)
Quick and eager to learn new things
Considerate to all people
Very good at dealing with difficult situations
JOB EXPERIENCE
Call center Agent- Royal Bank of Canada (Current)
Receive inbounds calls for activation of credit cards
Pitch and sale insurance to valued RBC customers
Answer any questions RBC customer might have after activation of credit cards
Chipotle
Crew (August 2017- February 2018)
Primary duties of crew members consist of taking orders, preparing meals, packaging food items, and ringing up guest purchases. Secondary duties involve preparing food and ingredients, opening and closing the store, and cleaning. Crew must also be responsible of keeping the kitchen, dining area and washrooms clean at all times.
Canadian Tire
Cashier (May- July 2016)
Receive and disburse money to customers while having a basic knowledge of how to use electronic scanners, cash registers, or related equipment. This position involved in processing credit or debit card transactions and validating checks.
Elemental Data Call Center
Telephone surveyor (2013-2014)
Collect information by phone to secure opinions on a variety of products, services or concepts. The position involved contacting respondents and asking a series of questions over the telephone
Canadian Tire– Kognitive marketing
Field Market Representative (September- November 2013)
Consisted of Canadian Tire credit cards being sold to customers on behalf of a Canadian Tire. The position also included going out to the field to source for customers or by servicing existing ones and by developing a clear strategy to sell the products of the company.
VOLUNTEER EXPERIENCE
Somali Education Fund
Administrator/Public relations director (2016- Present)
Work on internal logistics within the organization
Connect with other organizations
Raise awareness and network
Riverside hospital
Administrative Assistant (November 2015- March 2016)
Calls patients to remind of upcoming appointments
Faxing consultations to doctors
File documents into appropriate bins
Awakening: Reviving the Spirit of Somali Youth
Registration Coordinator (January 2014,2015)
Gave tickets at the front door
Information on the venue
Made sure that everyone was seated
Finance upkeep of tickets sold
EDUCATION
Algonquin Careers Academy 2018 - 2019
Medical Office Assistant
Starting the coming summer
Algonquin College 2014 - 2015
Advanced Biotechnology
Completed one year
Ottawa Islamic School 2009 - 2013
Ontario Secondary School Diploma Studies
Completed June 28th 2013
Contact this candidate