PROFESSIONAL PROFILE

Self-described “Technical Team Mom” with over 18 years of experience in a variety of positions: Scrum Master/Agile Coach, Application Development Manager, Product Owner, Developer, and Project Manager. Proven track record in managing projects and people to achieve superior results. Extensive technical background with a strong business sense. Excellent written and oral communication skills. Detailed oriented, organized and self-motivated.

SUMMARY OF SKILLS

Education and Certifications

•University of Houston, Houston, TX May 1999

BA, Management Information Systems; Minor Asian Studies

•Certified Scrum Master October 2013 (Renewed 2017)

•Certified Scrum Professional July 2015 (Renewed 2017)

Software & Technologies

•Proficient in: ASP.NET, ASP Classic, HTML 5.0, CSS, JQuery

•Familiar with: Python, dJango, Angular JS, Node JS, JavaScript, PHP, Ajax, XML, JSON

•Databases: Microsoft SQL Server, MySQL, Microsoft Access, Oracle

•Platforms: Microsoft Windows, Mac OSX, and Linux

•Other: Microsoft Dynamics Nav (ERP), Microsoft Visual Studio, Eclipse IDE, Git Hub, Git, SVN, Jenkins, Amazon Web Services, Microsoft Internet Information Services, Microsoft Server, Macromedia Dreamweaver, Macromedia Fireworks, Adobe Photoshop, Drupal, WordPress, Microsoft Office, Microsoft Project, Microsoft Team Foundation Server (TFS), Rally, Sugar CRM, SalesForce, Microsoft Active Directory, Microsoft Exchange. Some familiarity with Server Technology and Networking

Business Skills

Excellent planning, scoping, scheduling, budgeting, and delivery skills

Solid team empowerment, motivation, and leadership skills; establish cultural change and monitor effectiveness of changes

Excellent interpersonal, collaboration, and problem solving skills

Solid understanding of System Development Lifecycle Process and Business Analysis

Exceptional instructional delivery and facilitation skills; experience in crafting training programs and coaching

EXPERIENCE

AIG November 2016 – March 2018

Scrum Master/Agile Coach

Implemented Scrum structure including daily standups, sprint planning meetings, sprint demos, sprint retrospectives, and backlog refinement meetings for multiple teams

Implemented Jira and lead conversion from TFS for Digital Transformation Project

Worked with Product Owner to understand the methods for defining and prioritizing user stories and issues

Introduced estimates and methods to track accountability, velocity and capacity

Lead training classes for team members on Agile, Scrum, Jira, and other Agile related topics

Lead Agile culture change in Business Ops and IT

Project Manager for business operations projects

Nabors Industries December 2015 – March 2016

Technical Manager/Scrum Master (Consultant through StaffCube)

Implemented Scrum structure including daily standups, weekly team meetings, and bimonthly one on one meetings

Prioritized PBIs and tasks in TFS for team members and allocated resources for all new projects as well as production issues. Worked with PMs and PLMs on sprint and product backlogs

Responsible for leading a team of 3 .NET developers and 3 Oracle PL/SQL developers

Participated in structural planning meetings for new product development and meetings for sustaining products

Products included desktop applications, web based and mobile platforms

HP (formerly Hewlett-Packard) April 2015 – December 2015

Program Manager, TEC&Quality (Consultant through Aquent)

Responsible for projects related to quality of diagnostics for HP Personal Systems and HP/HPE split

Involved in projects for New Product Inventory to ensure that User Guides and other end user materials include proper Diagnostics Documentation

Identify, establish, and implement the requirements, infrastructure, and supporting documentation for the development and release of end user, call center, and service diagnostics for products

Create and maintain SharePoint sites as well as make updates to HP public facing webpages through Tridion system

BOS Solutions (Canadian based Oil and Gas Company) August 2014 – January 2015

Project Manager, ERP Implementations

Technologies used

Microsoft NAV (ERP), Microsoft SQL Server, Microsoft Project, Microsoft Visio, Tableau

Set budgets (up to $1.8 million) and project timelines with stake holders and executive management team

Managed staff to ensure that all milestones were achieved within the agreed timeframes

Worked with team members and key personnel from all departments for requirements gathering

Ensured effective quality control processes were in place to monitor deliverables

Responsible for identifying, analyzing, measuring and managing project risks

Single point of contact for all communications between the third party implementation vendor, stake holders and executive management team

Kept accurate administrative records of expenditure, accounting, costing and billing

Produced project definitions to include validated functional requirements, scope, roles, responsibilities, budgets, timescales and resources

Bridgeway Software February 2013 – August 2014

Software Engineering Manager/Project Manager/Scrum Master February 2014 – August 2014

Technologies used

Jira, Rally, ASP.NET, HTML, CSS, JQuery, Ajax, XML, JSON, Microsoft SQL Server, Eclipse IDE, Amazon Web Services, Microsoft Server, Microsoft Office, Microsoft Active Directory, Microsoft Windows, Mac OSX, Linux

Managed projects and developers using Node JS, PhoneGap, Mongo DB, Hadoop, Cassandra in addition to technologies above

Planned, budgeted and oversaw all aspects of multiple software engineering projects throughout entire SDLC with budgets ranging from $50k to $500k

Facilitated the Scrum process by leading Scrum all meetings: daily standups, sprint planning, sprint review, sprint retrospective, and product backlog refinement. Oversaw conversion from Rally to Jira

Defined and executed engineering organizational goals for a portfolio of 9 individual products across multiple disciplines including legal matter management, corporate entity management, invoicing and accounts payables, legal holds, document management, and specialty government legal department needs

Managed, mentored and empowered development team of 40 individual contributors including Software Engineers, User Experience Developers, Quality Assurance Engineers, and an outsourced development team

Managed resources to meet daily changes in priorities and deadlines

Managed multimillion dollar engineering budget by optimizing resources and justifying business value

Provided technical input and direction for new development processes

Provided architectural guidance to developers on new technology including automation processes, user experience, and platform changes to accommodate Big Data

Software Engineer/Scrum Master February 2013 – February 2014

Scrum Master for development projects utilizing Rally Project Management Software to help organize sprint iterations, sprint releases and product backlog

Assisted Product Owner in grooming Product Backlog

Assisted Engineering Manager in managing staff of Software Engineers, User Experience Developers and Quality Assurance Engineers

Managed Amazon EC2 environment

MD Anderson Cancer Center July 2012 – November 2012

User Interface Developer (Contract Position)

Technologies used

HTML, CSS, JavaScript, jQuery, Bootstrap, Metro UI

Developed web pages as part of the eResearch Composite Application

Utilized CSS, JavaScript, jQuery, Bootstrap, Metro UI, etc. to assist in rapid development

Worked with Business and Application Analysts to gather requirements from department personnel

Tendenci (formerly Schipul – The Web Marketing Company) June 1999 – June 2012

Technologies used

ASP.NET, ASP Classic, PHP, HTML, CSS, JQuery, Ajax, XML, JSON, Microsoft SQL Server, MySQL, Microsoft Access, Microsoft Visual Studio, Eclipse IDE, Amazon Web Services, Microsoft Internet Information Services, Microsoft Server, Macromedia Dreamweaver, Macromedia Fireworks, Adobe Photoshop, Drupal, WordPress, Microsoft Office, SalesForce, Microsoft Active Directory, Microsoft Exchange, Microsoft Windows, Mac OSX, Linux

Managed projects and developers using Python, dJango in addition to technologies above

Manager, Application Development/Product Owner/Project Manager June 2000 – June 2012

Planned, budgeted and oversaw all aspects of multiple software engineering projects throughout entire SDLC with budgets ranging from $25k to $250k

Managed team of developers and all programming related projects while still participating on projects as a lead developer/software architect/database administrator

Responsible for on-going training for all programming and support team members

Reviewed/Analyzed data in order to make educated decisions to continue improving codebase

Analyzed data in real-time critical situations such as DOS attack, cross site scripting, etc.

Reviewed and implemented new development tools, CRM tools, etc.

Grew Tendenci community to over 1,000,000 users

Generated over $10,000,000 in recurring revenue from Tendenci powered websites.

Oversaw first major platform change for Tendenci from ASP Classic on Microsoft platform to Python/dJango in Linux utilizing Amazon Web Services (AWS)

Oversaw WordPress development and content migrations for various clients in a multitude of industries

Programmer/Systems Analyst June 1999 – June 2000

Created codebase foundation for proprietary online Membership Management Software – Tendenci in ASP Classic with SQL Server back end

Database Administrator for all Tendenci websites and custom projects

Worked as project manager/programmer/user interface developer/qa simultaneously

Implemented code standards and processes to be used by all future programmers and developers

Equity Partner June 2000 – June 2012

Involved in day to day business operations and decisions that helped facilitate company growth

Recommended software/hardware implementations and upgrades and managed deployments

Acted as Quality Assurance Manager and Client Advocate

Held training for employees on a variety of business oriented and communication topics

Created mentor program for new managers

VOLUNTEER WORK

Houston Livestock Show and Rodeo – Rodeo Express Committee Member

Tender Loving Crested Rescue – Founder and Director

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