Test Cases Project

Name: Akanksha Upadhyaya

Phone Number: 408-***-****

Email id: ********@*****.***

Summary

Looking for an exciting opportunity in the area of QA where I can help shape and influence the lifecycle and introduction of amazing products for customers

Eleven years of experience in QA (manual testing) and business integration analysis

Proven experience in QA lifecycle for Financial information and accounting systems, web based application, mobile applications such as Apple Mobileme

Proven experience in data gathering, analysis, and development for business requirements, user stories, and use cases for operational needs.

Work experience in agile environments and with diverse companies such as Google, Apple and Wells Fargo

Demonstrated success in managing lifecycle of QA projects including leading operational and testing activities

Profile

Eleven years of experience in manual testing and experience as a business integration analyst

Complete understanding of the full Software Development Life Cycle (SDLC) with emphasis on the Analysis and Design phases

Strong understanding of QA processes & SDLC methodologies (Agile, Scrum, Waterfall, RUP)

Extensive experience in working in agile environments

Experience in managing full QA projects and leading operational and testing activities. Project planning – project estimation and resource allocation

Experience in backend testing, SQL, validation of data

Experience in UAT of Oracle Financials

Good knowledge of Operations, Collections, Billing, Payment Tools and CashApp related to different products of AdSense and AdWords.

Experience in Smoke Testing, Functional Testing, Regression Testing, System Testing, Browser Testing, System of Records Testing, Load Testing, Regression Testing, and Black-box Testing

Experience in Web Application

Extensive experience in writing Test plans developing Test cases, filing Defect

Experience in QA methodologies, procedures & documentation.

Good understanding of Defect Reports, Test Matrix reports and Go-No-Go reports.

Skilled user of MS Project and other MS Office products

Strong understanding of windows and MAC OS

Good understanding of automation languages like QTP, Silk test and Selenium

Good experience in working with Manual testing tools in client server and web based applications and in documenting various operational documents.

Strong experience in Bug tracking tools such as Clear Quest, Radar and Bugzilla

Experience in Test Management Tools (i.e. Test Director and Quality Center)

Experience in Performance tools i.e. Load Runner and Load Testing

Experience with online collaboration tools like Ticket systems and Google docs

Ability to complete multiple assignments simultaneously and maintain high standards

Ability to acclimatize to new technologies and situations with ease

Excellent communication, analytical and problem solving skills

Experience working in a remote setting and/or from home require

Self-starter and strong Team player, capable of working independently and motivating a team of professional

Education Qualification

oMaster Of Science in Electronics and Material Engineering, San Jose State University, San Jose, California, USA

oBachelor in Electronics Engineering, Pune University, Maharashtra, India

Technical Skills

Operating Systems : Win NT/XP/2k, MacOS (Leopard, Snow Leopard, Tiger), Sun Solaris,

VMware, UNIX, Linux

Testing Tools : Clear Quest, Quality center 8.2, Test Director 7.8

Languages : C, Perl, Visual Basic

Web Development : HTML, XML, Java Script

MS-Suite : MS-Word, MS Excel, MS-Project, MS Outlook, Google docs

Data Bases : Oracle, MS-SQL Server, DB2

Performance tools : Load Runner

Bug Tracking : Clear Quest, Radar and Bugzilla, Jira, FireBug, Buganizer

Employment History/Professional Accomplishments

Arvato, Client: Google Inc, Mountain View Dec 2010-Current

Senior QA Analyst

Projects Worked on:

Arvato helps with the management of the Billing and Payment system for Google. I have worked on various finance projects related to Google’s billing and payment systems as well as Arvato internal systems. Have experience on both of Google’s advertising systems, AdWords and as well as AdSense. Have lead UAT/QAT testing efforts for LE9, B3J entities, Oracle, MOAB, Esigning and Legacy projects.

Responsibilities:

Worked on user acceptance testing (UAT’s) to test new business procedures and software changes and to verify that the programs function according to operational requirements and conform to established guidelines.

Data gathering, analysis, and development for business requirements, user stories, and use cases for operational needs.

Preparing configuration template and submitting to the system Config team for implementing the required configuration per the operational requirement

Project planning :doing project estimation/ resource allocation

Developing test cases, executing and maintaining test plans

Configuring the test environment required to test the functional areas

User acceptance (UAT) and Bug analysis and verification via UNIX, SQL and ORACLE.

Performing user acceptance testing of the Financial reports

Organizing and participating in bug meetings and preparing weekly status reports

Communicating and negotiating with product and development teams where appropriate to resolve issues found during testing. Performing CR follow-up.

Maintaining and organizing shared documents and schedules for business operations organization

Preparing handover documents after testing and sending it to the operations team before each release.

Communicating and explaining to the operations the new changes and updates to the business processes Liaising with the client, internal departments and external third parties that are integrate into the Arvato network

Following all release processes and protocols

Researching and documenting client-reported production issues

Test Tools Used: UNIX (Putty), Filezilla, LINUX, Oracle SQL, FIAS, ABE, Oracle Financials, Buganizer, Google’s Billing3 system, Google’s Collection Tool, Google’s Payment matching tool.

Apple Inc, Cupertino April 2010- Nov 2010

Mac QA Engineer

Worked for Mobile Me PACE QA. The PACE QA is for MobileMe Sign Up, Accounts, Commerce and Engineering. PACE covers all areas related to creation of new accounts, managing account information, renewal/reactivation, and purchases of upgrades. It also covers account-related areas like Personal Domain settings, Security Certificates and the DS Update process which syncs the account information updates to other Apple applications like iTunes, iPhoto, etc. Find my iPhone (FMIP): MobileMe members, who lose their iPhone/iPod/iPad, can now locate it, display a message on its screen, remote lock or remotely wipe it via MobileMe Account. Used Fmip Bot as well as real devices like iPod, ipad and iPhone for verification of its functionality.

Savannah (Calendar): Savannah was the next release of MobileMe calendar service and client. The premier feature of Savannah is shared calendar which allows couples and families to create, view, and edit common calendars. This product enables users to share calendars using the MobileMe Calendar (MMC) Web app, iCal, iPhone calendar, and Outlook – providing a seamless solution that lets multiple people coordinate activities of common interest from their favorite calendar clients. Facilitates visitors (with appleids) to experience MobileMe suite of services, mainly calendars. The project provisions calendar homes for visitors who do not yet have presence in the mobile-me world. Some of the features that Savannah supports are upgrade, invitations, sharing, general functionality and downgrade.

Responsibilities:

Scope testing effort and develop test plan

Manage Testing activities

Attending QA handover and BRB (Bug Review Board) meetings

Effectively communicated with project managers resulting in added functional requirements

Execute test cycles

Formulate test cases based on use case specifications, business rules and requirements

Creation of test cases checklist and execution of test cases

Ad Hoc Testing and Cross Browser compatibility testing. Worked with multiple browsers/platforms.

Conducted testing highly dynamic sites with user action /response like tooltips, pop-ups etc.

Experience in backend testing, SQL, validation of data

Conducted localization (support and format) for all 4 MobileMe languages i.e. English, French, German and Japanese

Used test account controller to change the status of accounts

Validated the build information and approved the build tickets in QA

Experience in Performance tools i.e. Load Runner and Load Testing

Managed the verification for different Browsers (IE8, Safari and Firefox), OS (Leopard, Snow Leopard and Tiger) and Third Party App Compatibility

Managed the verification for different Time Zones

Verification of web site design and remodeling, graphics, titles, buttons, photo scan / retouch etc.

Regression other MobileMe Functionality Tests

Testing access and organization of online documents using Wiki

Filing and tracking of bugs using Radar bug tracking tool

Using UNIX to access different types of logs in QA environment

Conducted Zebra Testing (That’s Savannah (calDAV) on windows. zebra is a plug-in which allows outlook to talk to calDAV

Declare GM

Verification of GM builds deployment in production environment

Tools Used: Oracle ISQL Plus, Radar (Bug tracking Tool), Wiki, Espresso

Wells Fargo Internet Services Group, CA October 2007 – April 2009

QA Analyst

1] vSafe Project

The Wells Fargo vSafe provides an online safe service, which uses protective firewalls, proven back-up systems, and 256-bit encrypted file storage, that allows Wells Fargo customers to upload, store, manage, and share electronic copies of important personal, business and financial documents safely and securely from any Internet connection

Key Responsibilities

Conducted Black Box Testing

Defining and reviewing customer use cases that need to be covered as part of the test cycle

Effectively communicated with business users resulting in added functional requirements

Create the test plan that includes the coverage of the testing

Testing of Web Services using SOAP

Focus on Web testing the storage, upload, download, move, edit, delete functionality for secure documents on the online safe portal

Conducted User authentication and security testing

Testing access and organization of online documents

Testing sharing features which allows documents to be shared among users

Project planning doing project estimation/ resource allocation

Formulate test cases based on use case specifications, business rules and requirements

Ambiguity review of product requirements to improve the quality of product requirements

Conducted internal and external walkthroughs of Test Plan and Test Case documents

Conducted and led Bug meetings

Conducted detailed End to End testing, BEV testing, ADA Testing, Smoke Testing, O/S Browser Testing and System of Records Testing.

Experience with online collaboration tools like Ticket systems, BaseCamp, Zoho and Google docs

Used Clear Quest for Bug Filing and Tracking

Create reports from the defect management tool

Test Tools Used

Quality Center – Test case creation and Test case Execution tracking.

Client Utility – Data Conditioning and Lookup

Clear Quest – Bug Tracking System

Awards and Recognition

Certificate of Achievement from Wells Fargo for exceptional performance in vSafe Project.

2] Streamline Address Change

Streamline Address Change is a project led by the online banking arm of Wells Fargo to streamline, centralize and improve updates to customer information including enforcing standards for acceptable email addresses.

Key Responsibilities

Conducted Black Box Testing

Conducted Ambiguity review to improve the quality of product requirements

Participation in Definition of overall test strategy.

Interacting with Developers and Business Analyst regarding requirements, test scenarios and defects.

Defining test cycles entry and exit criteria

Create the test plan that includes the coverage of the testing

Formulate test cases based on use case specifications, business rules and requirements

Focus on Quality Assurance / User Acceptability Testing and defining test conditions and objectives

Trained new team members on Quality center

Conducted and led Bug meetings

Participated in Defect Review Board meetings to verify and review various defects logged against the application

Conducted detailed End to End testing, BEV testing, ADA Testing, Smoke Testing, O/S Browser Testing and System of Records Testing

Experience in Performance tools i.e. Load Runner and Load Testing

Ensuring that changes made for the project work with mobile and on line banking in different environments (browsers, OS etc.)

Test Tools Used

Quality Center – Test case creation and Test case Execution tracking.

Client Utility – Data Conditioning and Lookup

Hogan CIS – Data Conditioning and Lookup

Clear Quest – Bug Tracking System

CIV-OCS application for data lookup

Load Runner for performance testing

Immigration Status

US Citizen

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