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Customer Service Microsoft Office

Location:
Sunderland, MA
Salary:
30,000
Posted:
March 14, 2018

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Resume:

Jennifer Churchill

413-***-**** ac4s5v@r.postjobfree.com 279 Amherst Rd. #66 Sunderland, MA 01375

Objective:

To obtain a position as a Paralegal with a reputable company where legal skills and case knowledge can be used for court operations.

Highlights:

●Trained in analyzing and writing court documents including pleadings, contracts, and case briefings.

●Independent worker who can accomplish tasks with minimal supervision.

●10 Years Experience in providing customer service and taking orders and requests in a fast paced environment.

●Easily adapts to changing work environments and deadlines.

●Experience in managing and working with a small team of workers.

●Proficient in Microsoft Office as well as Microsoft Access.

●Proficient in the use of POS systems.

●Great time management and scheduling skills.

Education

Mount Wachusett Community College Sept 2012 - May 2018

Paralegal Studies

GPA: 3.24

●Member of the National Society of Leadership and Success.

●Training in the function of courts and attorneys as well as the reading and preparation of various legal documents.

Greenfield High School Sept 2001 - Jun 2005

High School Diploma

Experience

University of Massachusetts Amherst - Berkshire Dining Aug 2008 - Present

Kitchen Assistant

Preparing and serving food in short-order and kitchen prep settings in a high-volume student and staff dining facility.

Duties:

●Provided efficient and courteous customer service to customers and prepared their orders to specification while taking great care of food safety regulations and special dietary restrictions. Answered customer questions as needed.

●Duties included both taking and calling out orders to customers as well as prioritizing orders for the greatest efficiency.

●Maintained service records, kept track of stock and maintained cleanliness.

Fosters Supermarket May 2009 - Jan 2011

Front End Cashier

Per diem, seasonal, cashier, assisting customers, and operating cash register

Duties:

●Operated a POS system and counted change.

●Listened and attended to customers in need and handled any complaints.

●Maintained conveyer belt and stocked, swept, and closed cashier area.

Farren Care Center Jul 2004 - Aug 2008

Dietary Aide and Trainer

Preparing individual meal trays for the residents, personalized to specific dietary restrictions. Meeting the CMS criteria for food service in nursing home care. Trained for supervisor duties.

Duties:

●Trained and supervised a team of 4-5 staff, including other dietary aids for 1.5 years.

●Prepared food for residents with strict dietary restrictions.

●Answered phones for nurses and customers and provided prompt service as needed.

References

John Jernigan

Chef, Berkshire Dining Hall

(413) 367- 9347



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