Kathleen M. Hegarty
*** ******* ****, ***. ** Stoneham, MA 02180
C: 978-***-**** E: email@example.com
ADVANCED COMPUTER SKILLS:
Microsoft Word, Excel, Powerpoint, ACT Database, Concur Travel & Expense, Constant Contact, MailChimp, WordPress, WebEx, Skype, Basic Adobe InDesign, Basic Photoshop and Basic Dreamweaver.
4/08 – PRESENT IMPERIAL PROMOTIONAL APPAREL BOSTON, MA
(National promotional apparel, promotional products and printing company)
Executive Assistant to Chief Executive Officer and Chief Marketing Officer
First point of contact for all clients; Gatekeeper for screening of all calls received from clients, vendors and sales staff.
Extensive project management and calendar management.
Meticulous maintenance of account management for national accounts.
Reviewing and processing of all customer contracts, contract details and customer order information.
Extensive exposure to highly confidential material.
Processing new hire information and monthly updates to company standards manual.
Concur & Travel Expense Software: processing of expense reports and extensive travel arrangements.
Coordinating all conference room bookings, video conferences, webex/skype meetings; domestic and internationally.
Composing social media and email campaigns, customer surveys, flyers, brochures, advertisements (print and online).
Maintenance of company website, photo library/postings, website content revisions and product postings.
Extensive event management: trade shows, sales and vendor meetings, Board of Director’s meetings and training sessions.
4/07 - 4/08 EXPO DESIGN CENTER (all stores nationwide closed) BURLINGTON, MA
Executive Assistant to Executive Design Manager
Extensive meeting, calendar and travel management for the ExecutiveTeam and Corporate in Atlanta.
Completed monthly updates to company standards manual, updating policies as needed.
Composed extremely detailed documents and presentations utilizing Microsoft Word, Excel and Powerpoint.
Maintained meticulous client folders detailing their account summary, order info, and all revisions to their order.
Coordinated training seminars, vendor meetings, new hire orientation, performance appraisals, timesheets.
Extensive event planning and extensive project management.
Coordinated all logistics for all trade shows and trade show attendance.
Composed monthly “marketing letters” for Trade Services Manager, targeting existing customers and new business.
2/92 - 11/06 DAZZLIN’ DISPLAYS (sold family business) DANVERS, MA
Office Manager, Home Decorating Business
Managed all operations of family business of client service, operations, customer service and processing orders.
Composed and processed all customer contracts.
Extensive event management and planning of all customer events.
2/90 – 2/92 BROWN BROTHERS HARRIMAN (layoff) BOSTON, MA
Executive Assistant to Executive Officer, Systems R&D Department
Supervised secretarial staff of three.
Assisted Executive Team with managerial reports, minutes, standards manuals.
Managed employee database, processing of performance appraisals, invoices, newsletter.
8/87 – 2/90 WESTON & SAMPSON ENGINEERS PEABODY, MA
Executive Assistant to CEO and Seven Executive Vice Presidents’
Supervised receptionist and (3) three word processors.
Composed and processed all client presentations, minutes, RFP’s, specifications, document control and submittals.
9/90 - 5/92 NEWBURY COLLEGE BROOKLINE, MA
A.S., Business Management
INTERESTS: Patriots, Wine Tastings, Decorating.