As a result oriented leader with experience in operational improvement, sales, and team building, I currently seek an opportunity to positively impact an organization through operational effectiveness.
-Profit & loss (P&L) and key performance indicators (KPI’s)
-Operational Excellence through people and process-oriented solutions
-corporate initiative implementation
FS-Curtis – General Manager Current
Industrial Sales, Rental & Service West Region
-Full P&L, service and operations reporting, with multiple facility management
-Sales, operations, service, product logistics, invoicing, service contracts
-Inventory management, team development, monthly financial reporting
-Operations management and Sales team management using sales-force dot com
Baker Corp. - Regional Business Process Leader (Contract) 2014 - 2016
Construction/industrial equipment rental, sales, engineering, and service West Region
Pursued projects based on the executive committee’s strategic plans. Observed current operational state, conferred with subject matter experts (SME’s) to redefine processes and improved operational excellence. Sample initiatives:
- Order to Cash - Sales & Ops S.O.P.’s - six sigma/lean & 5S
- Administrative Training - OT/Service Tracking - Mobile device rollout
- Vendor set up - Inventory Improvement - Pricing initiative
- Safety awareness
Graduate School full-time (contract and misc. temporary work) 2012 to 2014
ITT Corporation/Xylem - Multi-Unit Manager 2010 to 2012
Construction rental, sales, engineering, manufacturing & service
I directed operations, sales, engineering, and a 24/7 technical installation team. Warehouse management, budgeting and full P&L responsibility.
- Reduced non-material cost of goods (NMCOG) - Reduced warehouse shrinkage - Customer mapping
- Inventory cycle counts - Funnel reporting
United Rentals Inc. – General Branch Manager 2005 to 2009
Construction equipment rental
As GBM, I managed operations, sales, and a 24/7 on-call service department with a relentless sense of urgency. Managed P&L and KPI’s; used various software platforms to verify expenses and general ledger activity.
-Improved return on assets (ROCA), EBITDA, while reducing administrative (SG&A) and repair (R&M) costs
-Executed corporate initiatives, and provided swift complaint resolution to improve cash-flow.
-Developed operating & sales budgets, performed annual reviews, and provided status reports to regional executives
-Effectively communicated with legal staff to discuss preliminary-liens other means to minimize risks.
-Demonstrated strong ethics by conducting facility audits, ensuring Sarbanes-Oxley compliance.
PROFESSIONAL EXPERIENCE (continued):
Dywidag Systems International - National Sales Representative 2004 to 2005
Form-Tie sales, Construction
Targeted new accounts and managed existing customer base in the forming industry. Collaborated with architectural and structural engineers, field operations, and vendors to maximize the customer experience.
-Produced $2.75 mil in sales by developing relationships with project managers, superintendents, and engineers
-Improved A/R by effective and timely customer complaint resolution
-Developed relationships with external and internal customers
-Reduced business expenses without damage to customer satisfaction through effective customer mapping.
-Utilized ERP reporting system to ensure inventory and proper delivery schedules for supply chain effectiveness
PERI Formwork Systems, Inc. - National Operations Manager (multiple positions) 1990 to 2004
Construction Forming and Shoring rental, sales, engineering, & service
Under the direction of the C.E.O., I collaborated with customers, sales, engineers, and finance to ensure the effective execution of the design-to- delivery process. Managed the day-to-day operations of the 21 acre corporate facility, and improved control parameters for 6 facilities containing over $150 mil inventory.
-Improved order processes, procedures, and increased order accuracy while managing site support, fabrication teams, administrative, and shipping/receiving/billing processes; improved sales support.
-Mapped work-flow processes standardizing equipment returns that minimized exposure to loss and damages
-Increased project profitability by utilizing break-even analysis of fabrication processes
-Facilitated cross-functional meetings leading to improved communication
-Produced technical solutions for Engineering News Records (ENR), top U.S. contractors.
-Negotiated capital expenditures for operations (cranes, forklifts, construction upgrades, and new buildings)
Aluma Systems – Formwork Designer 1990 to 2004
Forming and shoring rental, engineering, & service
-Formwork design - Review of blueprints - Inventory
-Material take-offs - On-site trouble-shooting - Managing projects
Los Angeles, CA
M.A. Organizational Management
The University of Redlands
B.S. Business Management
Microsoft Office (Word, Excel, Visio, and PowerPoint), SPSS statistical software, Congnos expense approval software, AS400 order processing and inventory, Navision ERP system, Citrix sales and quote management system, sales-force dot com