Forney, TX *****
214-***-**** • email@example.com
Software Engineer & Application Developer
Skilled and highly motivated software programmer, developer and engineer with eight years of successful experience working with complex enterprise applications. Knowledgeable and proficient in Java, Basic, and other programming languages and technologies. Committed to creating innovative solutions. Skilled at troubleshooting and repairing complex technical problems, and resolving challenging functional issues. A collaborative team member, with an extensive background of working on cross-functional projects. Deliver fast turnaround and accurate results in deadline-driven environment.
Java • Basic • SQL • T-SQL • XML • GitHub
Programming • Application Development • Databases • Data Correction & Conversion
Performance and Scalability Optimization • Troubleshooting • Automation • Product Support
PDX Inc, White Settlement, TX (October 2016 -Present)
Support Development Analyst
Work with the EPS Support team to investigate high priority customer issues. Assist support in the determination of reproduction steps for reported issues. Identify suspected problem areas within the code base responsible for reported issues. Identify any possible workarounds for the issues reported. Provide suggested code changes to the development team to address the issues identified. Develop and maintain code for support tools.
Key Roles and Accomplishments:
Developed tool to assist support in find a particular transaction flow transaction or provide possible transaction flow route.
Lagniappe Pharmaceutical Services, Fort Worth, TX (February 2008 May 2016)
Maintain and enhance multi-use enterprise software at a national provider of pharmaceutical applications and technology. Write and update code and applications that interface with doctors, suppliers, insurers, accounting functions and inventory control. Create programs to respond to customer requests, regulatory requirements or internal changes. Work with over 1300 programs. Collaborate with product management teams to design, build and test systems. Assess costs and risks associated with development of new features and products. Work with product-support team to resolve customer issues.
Key Roles and Accomplishments:
Enhance Unix and Windows software using UBL. Improve usability of diverse programs for information management, Point of Sale (POS) systems, workflow management, medication-dispensing machines, and other purposes.
Led the conversion of a major application from text-based interface to a graphical user interface, while maintaining consistency of data and functions. Moved text-based interface to forms to allow control and event-detection to remain intact.
Enhance legacy code to improve efficiency, performance and readability. Repair bugs or create new programs as needed.
Created parsing and generating program to enable use of XML for data transfer.
Expanded business opportunities by creating JSON parser to enable translation of fields.
Solved major issue that was duplicating customer orders, and causing loss of business and liability risk. Conducted extensive troubleshooting, and analyzed complex coding to identify and correct the cause of the problem.
Made NDC lookup more flexible by reducing unnecessary characters required for entry and extraction of data.
Repaired Program Monitoring Prescriptions (PMP) reporting program to handle all issues.
Education and Training
Associate of Applied Science in Software Programming and Development (3.4 GPA)
Brookhaven College, Farmer’s Branch, TX