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Customer Service Representative

Maplewood, NJ
March 11, 2018

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Harry McCoy

Philadelphia, PA


Objective: Over 20 years of experience in food preparation including baking, prepping, butchering, portion control, cooking, serving and delivery.

Five years of customer service, telemarketing, and fundraising including earlier years with the Philadelphia Inquirer

Experience: Uptown Bakery Logan Township, NJ

Production Line Worker February 2017 to Present

Mix ingredients for croissants, donuts, bagels, cookies, etc.

Operate cutter machine. Pan and proof products for baking

Bake off products and pack products for shipping

Sharp Pharmaceutical Solutions Conshohocken, PA

Product Packer June 2017 to Present

Pack pharmaceuticals into indent packaging

Pack containers into boxes including instructions

Weigh packages, place in cartons and tape and label for shipping

Insurance Services Solutions Norristown, PA Customer Service Representative May 2014 to February 2017

Answered phones and quoted commercial insurance rates

Responded to claims questions. Called potential new clients

Had up-to-date insurance license. Willing to update insurance

Philadelphia French Bakery Philadelphia, PA

Production Line Worker January 2010 to April 2016

Prepared croissants for proofing

Pulled products from proofer to oven for baking

H&H Distributors Philadelphia, PA

Commercial Bakery Driver February 2000 to March 2010

Received orders by phone from clients for commercial bakery

Packed and delivered products to restaurants, hospitals, and hotels

Norristown State Hospital Norristown, PA

Kitchen Assistant 1990 to 2000

Prepped vegetables, meats, poultry, fruits and prepared salads daily

Assisted in butchering cows and pigs grown on the sustainable farm

Served as ingredient control specialist for serving 1000 patient meals

Short order cooked for special patient diets

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