Senior IT Analyst

Jazzmine Bess

********.****@*****.*** Graves Light Drive apt L, 407-***-****

Indianapolis, IN 46217

WORK EXPERIENCE

Eli Lilly

Senior IT Analyst March 2016- Current

IT Marketing Support

• Led data migration of promotional materials from Commercial Off the Shelf (COTS) tool Zinc to Veeva Vault PromoMats (COTS)

• Led affiliate implementations to Veeva Vault designing workflows that met regulatory needs and saved the business an average of 3 hours

• Lead change management business integrator for several affiliates globally using the tool Service Now

Auditor

• Audited 3 German IT systems (Payroll, ePermissions, and Sample Management) for their logical security, access controls, change control, and documentation practices

• Escalated problem areas with system owners, quality representatives and system custodians. Created documentation for IT findings to be included in the audit report.

• Approved improvement plans based on initial IT findings IT

Intern Coordinator

• Managed 31 interns through 10-week program. Responsibilities included: managing intern onboarding, performance, supervisor engagement, off boarding, and evaluations

• Effectively managed budget resulting in minus 10% of budget expectations

• Reported progress bi-weekly to senior leadership and escalated/resolved personnel issues

• Redefined internship structure incorporating new full-time intern coordinator role and social event chair IT Analyst

Global Patient Safety Analyst Jan 2014- March 2016

• Designed performance testing strategy for Oracle Argus 8 implementation, based on identified customer pain points. Strategy included base line testing, stress testing, and latency testing

• Executed strategy against baseline testing, analyzed the results and presented deficiency and concerns to stakeholders

• Led interface work stream by redesigning interfaces based on customer need. Implemented changes coding in c# and sqlplus. Assisted with deployment plan for interface and performance testing. Implemented Q1 of 2017.

• Established analytics projects for surveillance scientist to view adverse event data visually. To be implemented Q3 of 2017. Projected to increase productivity by 30%

Florida Agricultural and Mechanical Active Learning Department August 2013-Dec 2013

Business Integrator

• Presented Information to intellectual property committee for software patent

• Collected software requirements and designed content framework for software layout

• Conducted research on learning styles and behaviors for software content.

BOARD MEMBERSHIP

Lilly’s IT Diversity and Inclusion Board Dec 2016-Current

• Lead inclusion circle and dimension of diversity trainer

• Lead Unconscious Biases Training

• Co-Lead New hire diversity and Inclusion orientation

• Quarterly connect with Senior VP on Business Units IT

• Diversity and Inclusion strategy and next steps.

• Co-developed communication template

• Developed Diversity and Inclusion organization Apparel Black

Data Processing Associates (BDPA) Indianapolis Board

• Designed 3 month program that prepared students for national competition resulting in over $5000 in scholarship money for students in program.

• Led team of four IT professionals to coordinate high school and collegiate level students to develop an IT research project.

• Actively worked with students on professional development and job placement.

EDUCATION

Florida Agricultural and Mechanical University

Major: Computer Information System (Manga Cum Laude Graduate) Concentration: Business Administration

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