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Customer Service Real Estate

Ellenwood, Georgia, United States
March 11, 2018

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Professional summary

Performance-driven, adaptable professional with long-standing and diverse experience throughout the professional and technical industry. Strong organizational, customer service relations and communication skills with exhaustive experience in problem-solving. Strong ability to work independently or within team environments.

Professional Abilities

Week In Review: Long form Editor for magazine style show that focused on timely weekly new events

Producer for Inside Pitch: researched and developed stories that reflected the unique sensibilities of the CNN Network

Acted as liaison between buyers and builders to ensure positive experiences for both parties.

Negotiated contracts between clients and builders

Addressed customer service calls and complaints and directed technicians to service calls as needed.

Relevant Experience

Arise Customer Service Disney Resorts/Walt Disney World


Senior Editor-Producer, 05/1985 – 10/2016

Time Warner, Inc, Atlanta, Georgia

On-site Licensed Real Estate Agent, 02/2003 – 10/2003

MyerSutton Homes, Riverdale, Georgia

On-site Licensed Real Estate Agent, 02/2002 – 02/2003

Realty World, Covington, Georgia

Real Estate Agent, 01/2001 – 12/2001

New Homes America, Atlanta, Georgia

Honeywell, Dispatcher,02 /1971-05/1978

Atlanta, Georgia

Educational Development

Film Technician Certificate earned

Clayton State University, 2015-2016

Morrow, Georgia

Real Estate License certification, 1999 - 2011

License no: 214382

Barney Fletcher Real Estate Academy, 1999

Key skills



Real Estate

Video Production

Video Editing


Complex problem-solving

Attention to detail

Stress tolerance

Exceptional communications skills

Building & maintaining relationships

Customer service oriented


Strong client relations

Organizational and planning skills


Certification & Licensed in the following:

Digital Film Tech 1 & 2

Proficient in DLSR Camera Operation

Registered Real Estate Appraiser

Real Estate Agent, (In-active)


Strong user level experience in the following:

Apple Final Cut Pro

Adobe Premiere Video Editing Suite


Available on request.


Vickie Whitlock

3876 Chimney Ridge Ct.

Ellenwood, Ga 30294

(h) 404.***.****

(c) 404.***.****


3876 Chimney Ridge Ct., Ellenwood, Ga. 30294

Home: 404-***-**** Cell: 404-***-**** Email:

Over the course of 29 years, I have built a successful career in broadcast media and real estate. With the arrival of a new CEO, a company-wide restructure lead to downsizing of the workforce at Time Warner and ultimately my release. I have returned to exploring new employment opportunities for my honed work experience. I am currently working in a at home capacity with Arise servicing Disney Resorts for Walt Disney World.

I have developed a number of time-tested skills that will help me succeed in new challenging roles. I am a proven leader with a strong record of exceeding goals and expectations.

CNN’s high-pressure work environment has helped me to develop exceptional

organizational skills under stress. I possess unique expertise in broadcast media and real estate.

My time in real estate has taught me to be patient dealing with clients and builders. I learned negotiations and sales skills, but more importantly patience, while maintaining a positive attitude, thus supporting and extending a positive image for my employer.

Though a résumé can neither fully detail all my attributes or uncompromising work ethic, it does provide a snapshot of my successes and exemplifies my proven track record. I am confident that I can make an immediate positive contribution and aid Hosea Helps achieve its organizational goals.

I welcome an interview to explore the merging of my talents with your organization’s needs. I have attached my résumé for your review. Thank you for your time and consideration. I look forward to hearing from you soon.


Vickie Whitlock

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