Customer Service Real Estate
Resume:
VICKIE WHITLOCK
RESUME
Professional summary
Performance-driven, adaptable professional with long-standing and diverse experience throughout the professional and technical industry. Strong organizational, customer service relations and communication skills with exhaustive experience in problem-solving. Strong ability to work independently or within team environments.
Professional Abilities
Week In Review: Long form Editor for magazine style show that focused on timely weekly new events
Producer for Inside Pitch: researched and developed stories that reflected the unique sensibilities of the CNN Network
Acted as liaison between buyers and builders to ensure positive experiences for both parties.
Negotiated contracts between clients and builders
Addressed customer service calls and complaints and directed technicians to service calls as needed.
Relevant Experience
Arise Customer Service Disney Resorts/Walt Disney World
1/2018-present
Senior Editor-Producer, 05/1985 – 10/2016
Time Warner, Inc, Atlanta, Georgia
On-site Licensed Real Estate Agent, 02/2003 – 10/2003
MyerSutton Homes, Riverdale, Georgia
On-site Licensed Real Estate Agent, 02/2002 – 02/2003
Realty World, Covington, Georgia
Real Estate Agent, 01/2001 – 12/2001
New Homes America, Atlanta, Georgia
Honeywell, Dispatcher,02 /1971-05/1978
Atlanta, Georgia
Educational Development
Film Technician Certificate earned
Clayton State University, 2015-2016
Morrow, Georgia
Real Estate License certification, 1999 - 2011
License no: 214382
Barney Fletcher Real Estate Academy, 1999
Key skills
COMPETENT IN THE FOLLOWING
Leadership
Real Estate
Video Production
Video Editing
CORE COMPETENCIES
Complex problem-solving
Attention to detail
Stress tolerance
Exceptional communications skills
Building & maintaining relationships
Customer service oriented
Teamwork
Strong client relations
Organizational and planning skills
TECHNICAL SKILLS
Certification & Licensed in the following:
Digital Film Tech 1 & 2
Proficient in DLSR Camera Operation
Registered Real Estate Appraiser
Real Estate Agent, (In-active)
SOFTWARE SKILLS
Strong user level experience in the following:
Apple Final Cut Pro
Adobe Premiere Video Editing Suite
REFERENCES
Available on request.
CONTACT DETAILS
Vickie Whitlock
3876 Chimney Ridge Ct.
Ellenwood, Ga 30294
(h) 404-***-****
(c) 404-***-****
**************@*****.***
VICKIE WHITLOCK
3876 Chimney Ridge Ct., Ellenwood, Ga. 30294
Home: 404-***-**** Cell: 404-***-**** Email: **************@*****.***
Over the course of 29 years, I have built a successful career in broadcast media and real estate. With the arrival of a new CEO, a company-wide restructure lead to downsizing of the workforce at Time Warner and ultimately my release. I have returned to exploring new employment opportunities for my honed work experience. I am currently working in a at home capacity with Arise servicing Disney Resorts for Walt Disney World.
I have developed a number of time-tested skills that will help me succeed in new challenging roles. I am a proven leader with a strong record of exceeding goals and expectations.
CNN’s high-pressure work environment has helped me to develop exceptional
organizational skills under stress. I possess unique expertise in broadcast media and real estate.
My time in real estate has taught me to be patient dealing with clients and builders. I learned negotiations and sales skills, but more importantly patience, while maintaining a positive attitude, thus supporting and extending a positive image for my employer.
Though a résumé can neither fully detail all my attributes or uncompromising work ethic, it does provide a snapshot of my successes and exemplifies my proven track record. I am confident that I can make an immediate positive contribution and aid Hosea Helps achieve its organizational goals.
I welcome an interview to explore the merging of my talents with your organization’s needs. I have attached my résumé for your review. Thank you for your time and consideration. I look forward to hearing from you soon.
Sincerely,
Vickie Whitlock
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