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Human Resources Social Media

Troy, MI, 48098
March 11, 2018

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Cortney Jermain Scott

Troy, MI 48098 517-***-****


Leadership Organizational Development Presentation & Facilitation Skills Collaboration Goal Oriented Program Design Human resources professional with expertise in:

Demonstrating success in negotiating win-win solutions; Advising and directing management to resolve labor relations issues

Negotiating with the UAW and senior management to resolve contractual issues and to avoid grievances

Collaborating with business leadership to strategically align labor relations initiatives with organizational strategies and operational priorities to support the successful launch of a new product

Building educational materials/presentations to help facilitate career and professional development to the leadership team ORGANIZATIONAL & HUMAN RESOURCES EXPERIENCE

Fiat Chrysler Automobiles, Sterling Heights Assembly Plant Human Resources Generalist Labor Relations Lead January 2018- Present

Designed, developed and coached newly hired labor representatives on company policies, employment laws, and contractual interpretation

Collaborated with business leaders to strategically align labor relations initiatives with organizational strategies and operational priorities to support the successful new product launch

Trained newly hired labor relation representatives, established their individual developmental plans for successful growth with the goal to become labor relations supervisor within a 2-3 year time frame

Continuously improved Labor Relations processes and reporting; time keeping process improvements resulted in a 22% error reduction; negotiated procedural changes to streamline efficiency and increase accountability Fiat Chrysler Automobiles, Warren Truck Assembly Plant Human Resources Generalist Labor Relations Lead March 2017- January 2018

Led an operational cultural change initiative in collaboration with business leadership to increase attendance discipline return rate by 20% within 6 months period

Assisted and trained newly hired labor relations representatives on grievance bargaining, decreasing grievance settlements by over 25% year to date

Advised management supervisors on matters related to the administration of employee discipline, proper grievance response, and attendance procedure

Created and presented standard of conduct, ethical practices, and workplace discrimination/harassment/violence trainings to over 3,000 newly hired employees throughout Fiat Chrysler Automobiles new hire orientation trainings Fiat Chrysler Automobiles, Jefferson North Assembly Plant Human Resources Generalist Labor Relations Representative August 2014-March 2017

Trained supervisors on topics related to labor relations, effective time keeping, safety, and equal opportunity practices

Assisted in administering and interpreting the collective bargaining agreement

Compiled EEOC, NLRB and labor relation investigations and worked with senior management for processing disciplines and enforcing attendance policies in a manufacturing plant

Participated in the fact-finding process and investigations of site grievances and employee disciplinary issues HR Partners, Inc., Birmingham, MI

Human Resources Generalist Contractor August 2013-August 2014

Designed and developed classroom training materials for hazard communication standards aligned with Occupational Safety and Health Administration and Michigan Occupational Safety and Health Administration for a Detroit based human/social services organization

Designed, developed and analyzed Leadership Development Program materials for multiple leadership teams

Customized and coordinated the “Critical Components of Leadership Behavior” survey and analyzed the results to be delivered to the current leader

Compiled and analyzed facilitation materials for leadership teams using CPI 260 client feedback report and “Strong Interest Inventory” survey


Athletics, Oakland University, Rochester, MI October 2015-September 2017 Color Commentator, Men’s Basketball

Assisted play-by-play announcer throughout basketball games

Provided expert analysis and background information such as statistics, strategy and injury reports on the team and athletes

Maintained a positive image of Oakland University Men’s basketball program throughout broadcast The Alliance for Excellence in Online Education September 2013-Present Steering Committee Member, Social Media Coordinator

Created, coordinated and oversaw all social media channel for continuous news articles and networking opportunities

Developed and designed marketing materials for Fall 2013 Symposium

Created email listserv of over 400 direct emails for the alliance from 2012 Michigan Education Directory for marketing expansion

Oakland University Master of Training and Development Professional Society August 2012-April 2014 President

Created and developed Oakland University’s Master of Training and Development Professional Society constitution

Officiated board/general meetings and special events assuming a leadership position

Coordinated the planning of activities with input from other officers and individual committee chairpersons

Established and maintained professional relationships with alumnus, faculty and professional associations to develop and grow the society

Promoted and volunteered to speak at undergraduate student organizations about the professional society and program Professional Basketball Player: Turkey, Portugal, Romania August 2005- May 2012

Marketed self with game film, websites and constant networking throughout different social media outlets for potential job leads

Negotiated contracts with general managers abroad by using email, phone and fax communication

Demonstrated and taught basic basketball techniques to underprivileged children through basketball camps, charity games, and individual skill development in the United States and Europe Oakland University Men’s Basketball Team

Co-Captain January 2003- April 2005

Led the team to the first ever NCAA tournament berth in Oakland University’s history

Led the first ever summer strength and conditioning program for both current players and incoming freshmen for team development

Led the team in highest grade point average two consecutive years

Co-represented the men’s basketball team at the Student Athlete Advisory Committee two consecutive years ATHLETIC HONORS

Men’s Basketball March 2000-May 2012

2000 MHSAA Class A State Champion

2001 Big Ten Tournament Champion with University of Iowa

2004 Mid-Conference Tournament Champion with Oakland University

Two-Time Academic All Mid-Conference

Mid-Con All-Tournament Team -2005

Two-Time Co-Captain (2003-2005)

CBS Player of the Game Oakland vs. North Carolina 2005 2009 All-Romanian League Player of the Year 2009 All-Romanian League 1st Team 2009 All-Romanian League Forward of the Year 2009 Romanian League All-Import Team 2009 All-Romanian League Import Player of the Year Romanian All-star (2009. 2011) TECHNICAL SKILLS

Advanced: PeopleSoft, CATs, Cognos, Microsoft: Word, Excel, PowerPoint, Outlook, OneNote, Access, Publisher, Snagit 11/12, Lectora Inspire, website design, social media marketing.

Proficient: Snap! Empower by Lectora, Adobe Captivate PROFESSIONAL ORGANIZATIONS

The Alliance for Excellence in Online Education, Steering Committee Member EDUCATION

SHRM Certified Professional 2016

Master of Training and Development- Organizational Development and Leadership with Instructional Design and Technology; Oakland University, Rochester, MI, April 2014 (3.74 GPA)

Bachelor of Arts, Communications, Oakland University, Dec. 2004, (3.01 GPA)

General Studies, University of Iowa, Dec.2001 (3.5 GPA)

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