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Manager Quality

Lafayette, Indiana, United States
March 11, 2018

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D. Scott McCormick, MBA

Lafayette, IN *****


Experienced Quality Assurance Professional

Collaborative leader experienced in problem solving, complaint resolution, and statistical analysis, control, and problem solving. Highly skilled in implementation, auditing, and maintenance of ISO international series standards.

Leader in formulating root causes, effectively identifying appropriate corrective actions, and communicating and resolving customer complaint issues.

Expertise in:

Lean Manufacturing

Failure Mode Effects Analysis (FMEAs)

Quality Procedures and Protocols

Hazard Analysis Critical Control Point (HACCP)


Professional Experience


Adjunct Faculty

Facilitate classes for graduate and undergraduate programs, including statistical analysis, financial decisions for managers, operations and production management, quality seminar, personal finance, and business law and ethics. Class size range from 10-30 participants and span 8 to 11 weeks for 4 hour each.

Navigated success in classroom, having students request to stay connected professionally and receiving positive post-class survey ratings for subject knowledge and preparedness.

CLOSURE SYSTEMS INTERNATIONAL (previously Alcoa-CSI), Crawfordsville, IN 1998 – 2017

Quality Supervisor / Quality Engineer

Acted as quality manager. Supervised 3 direct reports and contribute on 10 teams. Created and implemented Lean systems. Utilized design of experiments and statistical problem-solving for process improvement. Developed and performed audits. Led FMEA teams and established control plans / strategies. Key companies: Pepsi, Coca-Cola, Dr. Pepper Snapple Group, McCormick & Company, MillerCoors Brewing.

Obtained Interstate Milk Shippers (IMS) by interfacing with State Board of Animal Health, Dairy Division and rigorous Good Manufacturing Practice (GMP) policy and procedure implementation for plant processes and personnel.

Helped comply with required program for FSSC 22000 and Interstate Milk Shippers as lead member in HACCP program.

Reduced scrap 71%, saving $2K per week and $20K in annual maintenance and spare parts inventories, by leading corrective action team that redesigned and simplified tooling for major component of manufacturing process.

Decreased scrap $2K per week with only cost being maintenance time to perform rebuild of major molding process component achieving better consistency in pellet size.

D. Scott McCormick Page Two


Transferred from paper to electronic software system that allowed for better data and statistical analysis management and capability by partnering with IT for implementation and executing programming capabilities.

Worked closely with PepsiCo on supplier quality improvement program, earning acknowledgement as key supplier.

GENERAL SEATING OF AMERICA, Frankfort, IN 1988 – 1998

Advanced Quality Planning Manager / Quality Assurance Manager

Led implementation and attainment of third-party registration to ISO 9000 series standards. Established and trained plant quality staff in start-up facility. Developed quality methods, protocols, and strategies. Selected and purchased quality and test equipment. Managed department budget. Budget was for $25K not including salaries of staff. Had one administrator and 7 quality technicians.

Created and introduced internal quality systems audit prior to ISO registration that was extremely effective in reinforcing implementation by exposing system weaknesses, cited by auditors as major determinant in achieving final certification status.

Attained certified lead assessor and wrote ISO-compliant quality manuals, serving as management representative for standard.

Honored with Most Improved Supplier Award by mobilizing corrective action teams that developed cost-efficient testing, or poka-yoke, devices automatically identifying nonconformance and keeping out of finished goods or customer.

Developed and launched training program for statistical process control, achieving effective control and capability for especially torque and other critical process parameters in assembly operations.

Cultivated staff from inexperienced recruits with little outside work into super-achieving professionals, including one promoted to quality manager.

Additional Related Experience


Quality Engineer / General Supervisor Manufacturing / Quality Supervisor


Purchasing Agent


Quality Supervisor

ALCOA, Lafayette, IN

Lab. Technician


Master of Business Administration (MBA), Indiana Wesleyan University, Marion, IN

Bachelor of Arts (BA), Business and Humanities, Purdue University, West Lafayette, IN

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