Event Planning, Personal Assistant, Switchboard, Communications

IVY RAMALLO

**** ***** ******, #***, ******* Beach, FL 33437 561-***-****, *********@*****.***

EXPERIENCE

Switchboard Operator/Receptionist 2016-Present

Paymaster, Boynton Beach, FL

Company representative (potential and current clients) via telephone and in-person

Train new hires on switchboard operations.

Social Director 2014-2015

Valencia Falls, Delray Beach, FL

In charge of ALL events and entertainment for 55+ community from inception through execution. Increased show attendance by reorganizing seating.

Room blocking/calendar scheduling for every club in community (Reorganized entire reservation process to facilitate scheduling.)

Booked outside venue shows and transportation.

Club Coordinator (annual meetings, weekly e-mail communication, etc.)

Accounting functions including budgets, accounts receivable (for shows and events) and bank deposits

Phones (Back-up)

Administrative/Communications/Bookkeeping/Public Relations 2008-2014

(Temples Torah, Anshei Shalom and Shaarei Shalom-concurrent)

Communications/Public Relations (Managing Editor of monthly newsletter, added events and happenings to in-house TVs, sent e-mails to congregants, created ads and placed in local papers, added events to Facebook page; created adult education booklets (in-house and virtually), flyers, programs, tickets, banners, posters etc. Introduced bimonthly creation of press releases and e-mailed to local papers. Perused internet to find free websites to add temple events.

Processed monetary donations.

Events Scheduling/Reservations

Administrative/Reception/Phones

Accounts Payable/Receivable

Personal/Administrative Assistant 2005-2007

Libra Securities, Boca Raton, FL (satellite office; corporate office in CA)

Administrative/Phones

Internet research

Personal tasks (transportation reservations, errands, house and pet sitting, etc.)

Purchasing/Hiring Vendors

Planned annual corporate outings.

Guest Services Coordinator 2003-2005

Marriott Execustay, Fort Lauderdale, FL

New/Departing Residents Coordinator

Maintenance Liaison

Social Coordinator 2000-2003

Boca Pointe Country Club, Boca Raton, FL

Hired all speakers and class instructors for the club. Supervised set-up and presentations.

Increased number of seminars in season 300%.

SOFTWARE

Microsoft Office, Google Docs/Calendar, Microsoft Office, QuickBooks (Basic), Internet, Constant Contact, FrontPage, WordPress (basic), Industry-Specific Software Programs, Survey Monkey, Salesforce (look up information), Various Ticket/Seating Programs

EDUCATION

Bachelor Degree, Hospitality Management, New York Institute of Technology

Contact this candidate