Customer Service Sales

OBJECTIVES:

To build a prosperous career and apply my skills, I want to be active part of the BPO industry by sharing my passion of commitment to serve the customers. I am well-motivated person who aspired to hold a position in Customer Service/ Sales.

SKILLS

● Multilingualish – Arabic, English, Basic French and Tagalog ●Telemarketing ● Customer Service ●Sales Skills●Arranging Call backs Cold Calling● Resolving Problems ● Customer Satisfaction● Orthodontics and Dentist.

EMPLOYMENT SUMMARY

CENTRO ESCOLAR UNIVERSITY (CEU) January 2015- 2017

Orthodontics Practitioner

diagnosing Malocclusion problems using a range of methods such as radiographs,

and medical history

performing routine comprehensive orthodontic treatment

Examine cephalometric And transcranial x rays for the jaws and TmJ

Fabricating Splint for TMJ disorder with the correct bite

providing preventative oral health care such as periodontal treatments, fluoride applications and oral health promotion

Perform presentation and lecture speaker

educating patients to take care of their mouth and teeth

leading a dental team which may comprise Dental Hygienists, Dental Therapists, Dental Assistants and other Dental Specialists.

Private DENTAL CLINIC January 2011- 2015

General Dentist, (Amman) Jordan KIngdom

• Veneers and prosthodontics treatment

• Surgical extraction of impacted teeth

• restoring oral function with removable and fixed oral prostheses

• providing restorative oral care such as complex crown and bridge restorations,

• Comprehensive orthodontics treatment

• Repair cracked or fractured teeth (post and core build up)

• Place sealants or whitening agents on teeth

• Administer anesthetics in gentle way to keep patients from feeling no pain during procedures

• Write prescriptions for antibiotics or other medications

• Make models and laboratory work

UNRWA daily paid employee

General Dentist, (Amman) Provide dental care for Palestinian refugees in Jordan kingdom

• Restorative treatment composite filling

• Repair cracked or fractured teeth

• Surgical extraction

• Root canal treatment

• Place sealants or whitening agents on teeth

• providing oral surgical treatments such as biopsy of tissue and prescription of medication

• Teach patients about diet, flossing, use of fluoride, and other aspects of dental care

bertoli men’s suits shop January 2004- 2006

Sales Executive, (Amman) Jordan KIngdom

• maintaining and developing relationships with existing customers in person and via telephone calls and emails;

• listening to customer requirements and presenting appropriately to make a sale;

• cold calling to arrange meetings with potential customers to prospect for new business;

• responding to incoming email and phone enquiries;

• acting as a contact between a company and its existing and potential markets;

• negotiating the terms of an agreement and closing sales;

• gathering market and customer information;

• negotiating on price, costs, delivery and specifications with buyers and managers;

• challenging any objections with a view to getting the customer to buy;

• advising on forthcoming product developments and discussing special promotions;

• liaising with suppliers to check the progress of existing orders;

• checking the quantities of goods on display and in stock;

• recording sales and order information and sending copies to the sales office, or entering figures into a computer system;

• reviewing your own sales performance, aiming to meet or exceed targets;

• gaining a clear understanding of customers' businesses and requirements;

EDUCATION

CENTRO ESCOLAR UNIVERSITY, Manila Campus, 3rd Year

Studying Masters Science and Clinical Degree in Orthodontics

MISR UNIVERSITY FOR SCIENCE AND TECHNOLOGY, Cairo Egypt, Year June 2011

Bachelor’s Degree of Oral and Dental Medicine and Surgery

Board Exam Passer : JORDANIAN DENTAL ASSOCIATION, January 2012

PERSONAL DETAILS : Age : 29 Date of Birth : july 24, 1988, Nationality : Jordanian

TECHNICAL SKILLS

Platforms:, Windows 95,98,2000, XP.

Software: Microsoft Office, Word, PowerPoint, Excel

Internet Skills, Internet, Social Media.

Contact this candidate