Maria Cuevas Valenzuela

*** **** *** **., ********, Colorado, 81226

619-***-****

ac4rmz@r.postjobfree.com

Front Office

SUMMARY

With past employer,I have 21 years of experience I have also attended many training's and work shops as well as monthly and by-monthly modules provided by the company covering customer-patient care and needs regarding front office.

SKILLS

Bilingual Spanish-English

Positive team worker

Good Independent worker

Patient-Customer care for 21 years

Strong People Skills

Respectful of guidelines applied by employer

Respectful of employer and co-workers

Very open to any instruction or suggestion given

Multi-task skills

Self motivated

WORK EXPERIENCES

EDUCATION

2017-12 to Present Front Office

Centura Health Physician Group Pueblo, CO

Southern Colorado Family Group- 902 Lakeview Ave. Pueblo Co. 81004 Greet and check in patients

Verify and update patient demographics

Insurance verification when needed

Collect office visit copays

Answer multi phone lines and direct incoming calls to pertaining parties Schedule new and follow up appointments for patients End of day balance of moneys taken for the day

Please note: In this clinic,we have 1 year-2 year-3 year doctors-residents. They each are here for 3 years until they complete their term then they move on from this clinic. We work with many different restrictions, guidelines and specialties for each individual doctor that they can only see.

1996-09 to 2017-09 Receptionist/Front Office

Sharp Healthcare

Chula Vista,

CA

Sharp Rees Stealy Med Group 1400 East Palomar St. Chula Vista, Ca 91903 Print out patient schedules for the day according to provider guidelines Review and flag schedules for changes in patient demographics and insurance information Retrieve all voicemail messages, return calls as per patient request Greet and check in patients

Confirm all patient demographics, make changes accordingly Patient registration

Insurance verification

Collect patient co pays and deductibles, manage cash drawer through out the day Answer multi phone lines, direct calls to pertaining partiy, take messages Schedule appointment follow up for new patients,surgeries,consultations and referrals Balance money amounts taken at the end of the day

Southwestern College

Chula Vista,

CA

3 years of General Education Courses --Pre Requisites

Contact this candidate