Front Office Insurance
Resume:
Maria Cuevas Valenzuela
*** **** *** **., ********, Colorado, 81226
*******@*****.***
Front Office
SUMMARY
With past employer,I have 21 years of experience I have also attended many training's and work shops as well as monthly and by-monthly modules provided by the company covering customer-patient care and needs regarding front office.
SKILLS
Bilingual Spanish-English
Positive team worker
Good Independent worker
Patient-Customer care for 21 years
Strong People Skills
Respectful of guidelines applied by employer
Respectful of employer and co-workers
Very open to any instruction or suggestion given
Multi-task skills
Self motivated
WORK EXPERIENCES
EDUCATION
2017-12 to Present Front Office
Centura Health Physician Group Pueblo, CO
Southern Colorado Family Group- 902 Lakeview Ave. Pueblo Co. 81004 Greet and check in patients
Verify and update patient demographics
Insurance verification when needed
Collect office visit copays
Answer multi phone lines and direct incoming calls to pertaining parties Schedule new and follow up appointments for patients End of day balance of moneys taken for the day
Please note: In this clinic,we have 1 year-2 year-3 year doctors-residents. They each are here for 3 years until they complete their term then they move on from this clinic. We work with many different restrictions, guidelines and specialties for each individual doctor that they can only see.
1996-09 to 2017-09 Receptionist/Front Office
Sharp Healthcare
Chula Vista,
CA
Sharp Rees Stealy Med Group 1400 East Palomar St. Chula Vista, Ca 91903 Print out patient schedules for the day according to provider guidelines Review and flag schedules for changes in patient demographics and insurance information Retrieve all voicemail messages, return calls as per patient request Greet and check in patients
Confirm all patient demographics, make changes accordingly Patient registration
Insurance verification
Collect patient co pays and deductibles, manage cash drawer through out the day Answer multi phone lines, direct calls to pertaining partiy, take messages Schedule appointment follow up for new patients,surgeries,consultations and referrals Balance money amounts taken at the end of the day
Southwestern College
Chula Vista,
CA
3 years of General Education Courses --Pre Requisites
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