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Human Resources Customer Service

Orangeville, Ontario, L9W 2M7, Canada
March 10, 2018

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** **** **, ***********, **, L9W 2M7 (647) ***-**** HUMAN RESOURCES BUSINESS PROFESSIONAL

Accomplished, energetic Human Resources Leader with 8+ years of progressive experience in Canada and the USA, augmented by an extensive business background and a Human Resources Degree. Directing payroll administration, benefits compensation administration, performance management, recruitment, retention, training & development, policy and organizational design, collective bargaining labor negotiations, people management, progressive and strategic planning. Sound knowledge of common law, labor relations, occupational health & safety, pay equity and other related labor laws. Proven ability to function as a strategic business partner and develop and implement successful human resources management strategies to support corporate and divisional mandates. Creative, innovative thinker who can work in a fast-paced environment and has a proven track record. PROFILE AND VALUE

Effective and Accountable in Executive Roles –

Overcome complex business challenges and make high- stakes decisions using experience backed judgment, strong work ethic and irreproachable integrity.

Corporate Strategy Specialist – Characterized as a passionate visionary, strategist and tactician. Consistent record of delivering results. Heavy transaction

background including mergers and acquisitions and sale of companies.

Strong Technical Skill – Ability to analyze and use technological capabilities to produce effective

communications and drive efficiencies and automation. Extensive knowledge of Microsoft Suites, Adobe

(intermediate), ADP, PCPW, E-Time



Goal Setting



Social Skill Set

Resource Management


Team Building


Empathy & Caring


Training & Development



Ability to Travel

Strong Operational knowledge


Gesco Group of Companies 2008-Present

Wholesale Distribution of Floor Covering Products with $247 million in annual revenue

( / / ) National Human Resources Manager

• Leader of all Human Resources Management, responsible for over 375 employees in 3 operational divisions, 11 locations in Canada and the USA with an annual budget of over $13.7m, inclusive of all benefit administration

• Sitting member of the GESCO Executive Team collaborating with Divisional Presidents, CEO, CFO and COO

• Member of operational divisions Executive Team partnering with all levels of the employee base from the frontline to all divisional Presidents, CFO and COO

• Member of the GESCO acquisition team with regard to the Human Resources segment of diligence and integration, concluded 2 acquirements, performed diligence on 2 others to date

• Lead the implementation of Human Resources and automated payroll into acquired divisions

• Management of WCB, WSIB, CSST for all divisional companies in North America

• Lead and collaborate with all levels of the organization to effectively and strategically execute personnel changes, ensuring all aspects of the change is harmonized

• Governmental policy development and implementation that are required to ensure compliance of all employment legislation such as Employment Standards Act, Pay Equity Act, Occupational Health and Safety Act, Human Rights Code, Bill 168 Workplace Violence and Harassment, PIPEDA and AODA

• Company policy development including Sick Leave, Short Term, Long Term, Vacation and employee policy handbook for all 3 divisional companies, ensuring national and regional legislation was adhered to

• Conduct annual Human Resources Employee Survey to evaluate employee engagement and satisfaction

• Lead all charity initiatives including Habitat for Humanity Build Selected Achievements

• Lead Collective Bargaining Negotiations reducing the overall compensation downwards over 2 contracts periods of 3 years each, while improving the verbiage for better operational management.

• Execute synergies bringing 3 Human Resources strategies into one consolidated department across 3 companies

• Reduction of the organizations remittances and insurance rebates for the last 4 years with a record of over 500 days with no lost time

• Implemented over 23 applications into our internal Quickbase system, turning the system into our own HRIS system, saving 100K on capital expenditure and creating automation for the department, reducing HR, Manager & employee transaction time

• Benefit renewal and integration of all 3 divisions, generating company savings of 167K, while implementing substantial increase of benefits

• Development of all new policies and procedures for divisional companies

• Implement an RRSP Bonus deduction form program for Manager bonuses

• Developed a team across the country and across front line and management to produce a new collaborative Employee Handbook

Shnier- Human Resources Coordinator 2011-2016

• Human Resources and payroll activity Nationally as well as develop and train all employees

• Liaison with Senior Management Team to fill all recruitment needs nationally, from screening the applications right to issuing the letter of offer

• Work with the Director of Human Resources in all aspects of recruitment to termination

• Contribute to long term strategic planning regarding the company’s human resources needs in terms of quantity of staff, training and development, budget, wage and benefits evaluation

• Advise and assist managers in the administration of policies and procedures

• Contribute to the company’s culture and low turnover by promoting our 6 C’s and providing leadership of programs including employee relations, training, coaching, development, employment and employee wellness

• Administered WSIB, WCB and CSST claims across the country including the implementation & facilitation of return to work and modified work programs for injured workers. Implemented a modified return to work program across the country to all operations managers

• Administered benefits for 240 employees including Short Term Disability, Long Term Disability and Pension by liaising with insurance carriers

• Assisted the Director of Human Resources during benefit renewals with regard to cost benefit analysis and benchmarking against the market and industry

• Contributed to Collective Bargaining negotiations alongside the Director of Human Resources, Operations Leaders

• Actively participate in the company’s Health and Safety Committee, Step Ahead President’s Achievement Award Committee and Make Fun (Social) Committee, Ergonomic Committee Selected Achievements

• Developed the personnel budget process for the company. Utilizing market and survey data to provide recommendations to Director of Human Resources

• Develop and implement the Workplace Violence and Harassment Policy and train management and employees. Lead the Bill 168 Steering Committee to ensure we are maintaining compliance

• Implemented a new employee performance evaluation that weighted grades in different job categories

• Develop an electronic testing for recruitment that candidates can execute anywhere offsite SHNIER- Human Resources Assistant 2010-2011

SHNIER- Customer Service 2008-2010

ROGERS, THE SHOPPING CHANNEL- Customer Service 2006-2008 CANADIAN TIRE- Customer Service 2004-2006


Human Resources Management Diploma – Sheridan College 2013 CHRP Candidate, Acquiring CHRL Designation Present Acquiring CPM Designation, enrolled in courses through CPA Present Ontario Secondary School Diploma – Mayfield Secondary School 2006 Human Resources Professionals Association

Canadian Payroll Association

Canadian Fallen Firefighters Association

Canadian Professional Sales Association

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