NGUYEN THI THANH PHUONG
Marriage status: Single
Address: **** ******** ******, ***** ****, Manila
Dedicated Public Relations and Communications skilled in interpersonal communications, organization and event planning. I always work hard to ensure that customers have a positive experience and use feedbacks to gain a better understanding of what customers really want. I also employs cross cultural sensitivity and awareness to liaise with clients and developing positive. Fluent Vietnamese and English. CAREER OBJECTIVES
- A position of professional marketer, work in an active environment with precious opportunities for career advancement.
January 2013 – February 2014: Sales and Marketing staff
- Create marketing plans for promoting new product launches.
- Implement promotion programs to push sales volume.
- Introduce products of the company to customers by promotion.
- Make the reports every day.
2. MINH PHUC COMPANY LIMITED – MP Telecom
March 2014 – May 2015: Customer Service
- Delivers an excellent customer experience, helping customers choose the right product and/or service for their requirements.
- Provided excellent customer service at all times.
- Conducts problem solving and troubleshooting.
- Gave customers the correct advice, and after understanding their needs.
- Worked to ensure all individual and team targets.
- Maintained a friendly manner and calm, positive demeanour when handling complaints. 3. LIXIL GLOBAL MANUFACTURING VIET NAM CO., LTD
December 2015 - May 2017: Team Leader
- Control, maintain, develope operation of Fabrication Section.
- Analyze, improve, optimize to efficiently use material, labor, equipment... to finish orders on time, increase productivity, save cost.
- Monitor products standard and implement quality control program.
- Train, encourage, motivate happiness, fervor and creation of staffs.
- Plan and monitor Fabrication Operation Weekly Plan, Fabrication Operation Monthly plan.
- Training course about management in Thailand (3 months). EDUCATION
September 2009 – November 2013: Bachelor of Economics Major in Foreign Trade, Lac Hong University.
September 2009 – November 2013:
- Written and spoken Vietnamese and English fluency.
- Computer skills: MS Words, Excel, Power Point.
- Ability to work under high pressure and meet tight deadlines.
- Good communication, negotiation, marketing, problem solving, and decision-making skills.
- Critical thinking skills.
- Conflict resolution.
- Teamwork as well as independent working.
GOALS IN NEXT 2 YEARS
- Cultivating major knowledge.
- Attempt to build and develop company.
- Listening to music, cooking, traveling.
- Reading news paper.
- Socializing with people.