Spa Receptionist

LEAH PASCUAL REBULLEDO MANAMA, KINGDOM OF BAHRAIN

MOBILE#33491813

OBJECTIVES

ØTO BE ABLE TO UTILIZE MY COURSE,TO HAVE A PROMISING CAREER IN A COMPANY THAT WILL PROVIDE GOOD TRAINING,EQUAL OPPORTUNITIES, AND CHANCE TO DEVELOP MY OTHER POTENTIALS THAT WILL WORK BEST OF MY AMBITION.

SKILLS:

-Proficient with Microsoft word, Excel, Power Point, Milano and basic Opera, and Internet Research

-Flexible in the work placed and open minded: Committed to clients satisfaction

-Resourceful when working and dedicated to work

-Excellent communication skills

-Ability to deal with problems calmly and efficiently

- Clerical and Booking Appoinments.

PERSONAL DETAILS

ØNATIONALITY : FILIPINO

ØC.P.R No. : 841122563

ØGENDER : FEMALE

ØHEIGHT : 5’4”

ØRELIGION : CHRISTIAN

ØMARITAL STATUS : SINGLE

ØEMAIL ADD : *************@*****.***

EDUCATIONAL ATTAINMENT

HIGHEST EDUCATION

COURSE : COMPUTER SECRETARIAL

SCHOOL : COLLEGE FOR RESEARCH AND TECHNOLOGY

WORKING EXPERIENCE

ØCOMPANY : RAMEE GRAND HOTEL AND SPA

ØPOSITION : SPA RECEPTIONIST

ØDURATION : 2016 TO PRESENT

TRAINING : :FRONT OFFICE RECEPTION

: RAMEE GRAND HOTEL AND SPA

ØCOMPANY : LAST TOUCH SALON

ØPOSITION : RECEPTIONIST, CASHIER

ØDURATION : 2012-2016

ØCOMPANY : MARAM SALON

ØPOSITION : RECEPTIONIST, CASHIER

ØDURATION : FEB.2008-2012

ØLOCATION : BAHRAIN

JOB DESCRIPTION

ØProvide guidance to clients on the procedures at the spa.

ØAnswer telephone calls and provide accurate information to clients.

ØIntroduce new beauty products to clients and educate them on their uses and benefits.

ØProcess payments from clients for services ordered from the spa.

ØKeep register of long and existing clients for them to enjoy benefits given to loyal customers.

ØGive appointments to clients on specific days.

ØOpen and close the spa at the appropriate time

ØAssist in getting client feedback on level of services delivered in order to improve on service delivery.

ØInform staff members of appointments that have been canceled by clients, and also alert staff members of the arrival of clients who come without prior appointments.

ØAssist in developing promotional events, which focus on increasing the clientele of the spa.

ØReceive customer complaints and feedback and direct them to appropriate offices.

ØCOMPANY : N.E PACIFIC MALL

ØPOSITION : SALES ASSOCIATE

ØDURATION : 2002-2004

ØCOMPANY : LIMEEH GARMENTS FACTORY

ØPOSITION : QUALITY CONTROL

ØDURATION : APRIL 2004-2006

JOB DESCRIPTION :

To inspect all the finished products and check the quality of each items before packing

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