Executive Assistant
Resume:
KIM NAUGLER
Kingston, Ontario, K7M 9G7
*********@*******.***
Work Experience
OXFORD SEMINARS KINGSTON, ONTARIO
Executive Assistant September 2014-Present
Provide direct administrative support to Executive Staff in day-to-day operations, prepare agendas and minutes for meetings
Excellent interpersonal skills and customer service awareness, both online and telephone, maintaining confidentiality and discretion
Provide diverse range of clients with information and sales assistance about our services through telephone and electronic medium
Analyze and record incoming/outgoing mail and information, identify concerns, research options and prepare recommendations/responses
Continued ability to learn multiple computer-based programs (in-house database) as required, as well as maintaining proficiency in Word, Excel and Outlook
Document all projects in a timely manner with clarity and precision as well as maintain accurate and complete information
Fulfill duties within Customer Service and the Distribution Centre as needed and provide additional support in Operations in a professional and timely fashion
Responsible for supply and maintenance of office equipment, stationery and other consumables as necessary
Prepare, maintain and schedule meeting rooms and common rooms for use
Maintain electronic and paper filing system
SOLOTECH INC. KINGSTON, ONTARIO
Office Administrator April 2010 - July 2014
Front line Customer Service to clients via walk-ins, email, and telephone requests
Attended to clients regarding accounts/payments/balance due, requested and responded to invoice inquiries, processed cheques and made bank deposits
Worked closely with Sales Representatives to prepare quotes, bids and tenders for clients
Purchased, received, and priced products for orders, and stocked, stored, prepared client orders and readied them for shipment
Proficient in Microsoft Office Word, Excel and Outlook
Responsible for assembling tenders for submission, adhering to specific guidelines put forth by client c/w multiple bound copies and packaged as per spec
Proofread documents for publication, advertisements, tenders, proposals and letters
LINDEN AUDIOTRONIC KINGSTON, ONTARIO
Purchaser/Service Manager/Photo Specialist November 1995 - April 2010
Began as sales associate, became Rental Manager, Inventory Entry, Service Manager, and Purchaser
Responsible for purchasing photographic and electronic equipment and supplies for sale
Provided excellent customer service to clientele in the sale and service of equipment, managed credit card, cash, debit and account purchases
Managed inventory through the reception and shipping of product, and data entry
Proficient in both ServicePlus and Rental Plus computer programs as well as point of sale programs Acomba and BusinessVisions
EDUCATION
ST. LAWRENCE COLLEGE KINGSTON, ONTARIO
Desktop Publishing for Business Online Course August 2016
OXFORD SEMINARS KINGSTON, ONTARIO
TESOL/TESL/TEFL 100-Hour Certification September 2015
LOYALIST COLLEGE BELLEVILLE, ONTARIO
Diploma in Photojournalism April 1995
DALHOUSIE UNIVERSITY HALIFAX, NOVA SCOTIA
Bachelor of Arts Degree in Psychology April 1991
ADDITIONAL SKILLS
Demonstrated ability to exercise the utmost tact, discretion, confidentiality and diplomacy
Able to multitask, thrive in a busy atmosphere
Professional and courteous manner with an excellent command of the English language
Work well as a member of a team or on an individual basis and willing to assist whenever needed
References available upon request
Contact this candidate