KIM NAUGLER

*** ******* ******

Kingston, Ontario, K7M 9G7

613-***-****

ac4ra0@r.postjobfree.com

Work Experience

OXFORD SEMINARS KINGSTON, ONTARIO

Executive Assistant September 2014-Present

Provide direct administrative support to Executive Staff in day-to-day operations, prepare agendas and minutes for meetings

Excellent interpersonal skills and customer service awareness, both online and telephone, maintaining confidentiality and discretion

Provide diverse range of clients with information and sales assistance about our services through telephone and electronic medium

Analyze and record incoming/outgoing mail and information, identify concerns, research options and prepare recommendations/responses

Continued ability to learn multiple computer-based programs (in-house database) as required, as well as maintaining proficiency in Word, Excel and Outlook

Document all projects in a timely manner with clarity and precision as well as maintain accurate and complete information

Fulfill duties within Customer Service and the Distribution Centre as needed and provide additional support in Operations in a professional and timely fashion

Responsible for supply and maintenance of office equipment, stationery and other consumables as necessary

Prepare, maintain and schedule meeting rooms and common rooms for use

Maintain electronic and paper filing system

SOLOTECH INC. KINGSTON, ONTARIO

Office Administrator April 2010 - July 2014

Front line Customer Service to clients via walk-ins, email, and telephone requests

Attended to clients regarding accounts/payments/balance due, requested and responded to invoice inquiries, processed cheques and made bank deposits

Worked closely with Sales Representatives to prepare quotes, bids and tenders for clients

Purchased, received, and priced products for orders, and stocked, stored, prepared client orders and readied them for shipment

Proficient in Microsoft Office Word, Excel and Outlook

Responsible for assembling tenders for submission, adhering to specific guidelines put forth by client c/w multiple bound copies and packaged as per spec

Proofread documents for publication, advertisements, tenders, proposals and letters

LINDEN AUDIOTRONIC KINGSTON, ONTARIO

Purchaser/Service Manager/Photo Specialist November 1995 - April 2010

Began as sales associate, became Rental Manager, Inventory Entry, Service Manager, and Purchaser

Responsible for purchasing photographic and electronic equipment and supplies for sale

Provided excellent customer service to clientele in the sale and service of equipment, managed credit card, cash, debit and account purchases

Managed inventory through the reception and shipping of product, and data entry

Proficient in both ServicePlus and Rental Plus computer programs as well as point of sale programs Acomba and BusinessVisions

EDUCATION

ST. LAWRENCE COLLEGE KINGSTON, ONTARIO

Desktop Publishing for Business Online Course August 2016

OXFORD SEMINARS KINGSTON, ONTARIO

TESOL/TESL/TEFL 100-Hour Certification September 2015

LOYALIST COLLEGE BELLEVILLE, ONTARIO

Diploma in Photojournalism April 1995

DALHOUSIE UNIVERSITY HALIFAX, NOVA SCOTIA

Bachelor of Arts Degree in Psychology April 1991

ADDITIONAL SKILLS

Demonstrated ability to exercise the utmost tact, discretion, confidentiality and diplomacy

Able to multitask, thrive in a busy atmosphere

Professional and courteous manner with an excellent command of the English language

Work well as a member of a team or on an individual basis and willing to assist whenever needed

References available upon request

Contact this candidate