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Manager Project

Richmond, VA
March 12, 2018

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540-***-**** **** Stuart Avenue, Unit 1 Richmond, Virginia 23221 OBJECTIVE

Secure a challenging position in an information systems project management role at a successful, established company that will value my team management and analytical thinking skills. EDUCATION

THE GEORGE WASHINGTON UNIVERSITY, School of Business Washington, DC M.S. Information Systems Technology, Management July, 2017

GPA 3.85

Areas of focus:

o Information Systems Development

o Information Technology Project Management

o Relational Databases

o Web and Social Analysis

o Internet Computing

o IS/IT Strategy

JAMES MADISON UNIVERSITY, College of Business Harrisonburg, VA B.B.A Marketing, Business to Business May, 2013

Dean’s List – GPA 3.67

Team Lead for the 2013 COB 300 Business Plan Competition, awarded 3rd place and best team work

Philanthropy Chair for Alpha Phi Fraternity


Software: Microsoft Access, Visio, and Office, R and R-Studio, Amazon EC2 Cloud Services, mySQL Languages: JavaScript, Python, HTML, CSS, SQL, PHP EXPERIENCE


Production Manager February, 2014 – Present

Promoted to Production Manager within one year of employment, overseeing the workflow and productivity for three other employees

Appointed Team Leader to manage the Analytics and Reporting Tool IT project, responsible for building the project plan and schedule and managing execution of project activities to meet defined objectives

Managed the work distribution and tracking of progress for 50-100 transcript and video orders daily

Decreased the number of department-related incidents from 16.83% to 1.26% as manager through increased training and mentoring of team members and the streamlining of production processes

Oversaw the transition to a larger company including, but not limited to, the training of the production team on new software and the consolidation and adoption of new operations processes

Implemented a system to more efficiently and accurately run weekly payroll for independent contractors

Aided in the maintenance of payment systems and processes involved with finance and billing

Supported client relationships by assisting with needs including, but not limited to, scheduling reporters, placing transcript orders, and billing and payment inquiries

Improved search engine optimization through updating and contributing to company website and blog content as a member of the marketing committee

Demonstrated a strong ability to work independently and make autonomous, self-directed decisions, earning positive feedback from management while increasing the efficiency of the production team

Sharpened communication, leadership, customer service, and organizational skills SITE STAR ANALYTICS Roanoke, VA

Marketing Analyst May 2012 – August 2012

Independently conducted site location analyses for the businesses Roanoke Bagel Co. and 310 Rosemont

Designed and implemented surveys to collect data from client’s customer base

Produced maps to define client trade areas and analyze using MapInfo software

Assisted in the preparation and delivery of presentations for clients

Acquired an in depth understanding of the processes involved in market data analysis

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