Profile

Highly organized and detailed Claims Assistant with more than 15 years combined experience. Thorough, organized administrative support professional. Proficient in document reviews, strategic thinking, and providing excellent claimant, client and employer experience.

Education

Texas Department of Insurance All Lines Adjuster License. Issue Date: 03/28/2016. Expiration Date: 03/09/2018.

High School Diploma: General Clerical, Judson High School - Converse, TX

Skills

Computer proficiency in: Microsoft Office, Outlook and VOS. Keyboarding speed 70 WPM

*Related Current Experience*

CLAIMS ASSISTANT, TRISTAR; SAN ANTONIO, TX 2014-PRESENT

Originate new claims in the system, ensuring all document is present and correct. Prepares and processes medical payments on claim files as directed by the Claims Examiner. Documents all work product and claim activity in the electronic claim file. Provides clerical support to ensure excellent employee and claimant’s experience. Communicates pertinent claim information to the client, medical and rehab providers and internal claim staff.

CLAIMS ASSISTANT, GALLAGHER BASSETT SERVICES, INC., SAN ANTONIO, TX 1998-2006

Assisted Manager and Claims Examiners in the overall branch workflows, including - but not limited to - the following duties: Performed general office duties and clerical responsibilities. Generated documents specific to claims processing, reviewing forms for accuracy and completeness.

Previous Experience

ADMINISTRATIVE SUPPORT, SAN ANTONIO, TX 1993-1998

Provided the following for various employers; Time Keeper, Payables and Receivables services, including generating/processing purchase orders, handled company bank deposits, general office Support, Receptionist, Multi-line console coverage, multiple years of customers service experience, including face to face services.