Dami Ogunwale Phone: 289-***-****
● Phone: 289-***-**** ● Email: email@example.com Proven administrative professional with extensive experience, recognized for creating and maintaining relationships across organizations aiding in delivering superior business results. Major competencies include Integrity & Trust, Program Management, Comfort around Higher Management, Problem Solving, and Conflict Management Experience Summary
Lagos State Internal Revenue Service, Nigeria
Senior Administrative Officer July 2017 – February 2018 Provided support on various levels to both the Branch Manager and other management staff.
Managed and organized offsite meetings creating robust agendas and putting principles in action by implementing key activities to benefit surrounding communities
Scheduled appointments and updated calendars using Microsoft Outlook software
Managed and organized offsite meetings between Senior management and customers creating healthy plans and offering onsite support
Maintained relationships with executive peers, managing expectations in regards to special projects, financial reporting and metrics.
Preserved long term beneficial relationships with clients.
Sorting, delivering and handling incoming/ outgoing mails
Preparing reports for management committees evaluating administrative services
Directed staff engaged in providing record management and other administrative services.
Composed and typed regular correspondence for Senior Management.
Singlehandedly developed and maintained a functional filing system. Administrative Assistant to Branch Manager July 2014 - June 2017
Acted as an Administrative Assistant to the Branch Manager, managing calendar, organizing business meetings, making travel arrangements and managing expense reports.
Updated weekly and monthly reports to Corporate Headquarters.
Tracked workplace demographics and organized main office, utilizing management and organizational skills.
Assisted the Finance Dept. with inputting journal entries, payables and assisting with month end close.
Worked in several different capacities as a temporary employee assisting the entire space & navigation division.
Sorted, delivered and handled incoming/ outgoing mails, serving as the go-to for office enquiries and conflicts.
Tracked office supply inventory and supervised all administrative personnel.
Performance driven team leader for an energetic office staff focusing on organization, teamwork and collaborative driving results.
Generated efficiencies for office procedures creating a sustainable environment to better serve internal and external client groups.
Revenue Supervisor March 2011 – June 2014
• Assisting with maintaining files and databases.
• Preparing reports and correspondences.
• Assigning jobs and duties to office staff as needed.
• Serve as the go-to for office enquiries and conflicts.
• Track office supply inventory.
• Supervise all administrative personnel.
Luxxor Group Limited, Lagos Nigeria March 2010 - February 2011 Trainee Administrative Assistant
Handled customer enquiries at the reception area or over the telephone. Taking messages ad signposting to appropriate personnel.
Completed template letters, scanned documents and maintained excel spreadsheets.
Coordinated annual administrative tasks such as staff documents for compliance.
Updated and maintained the filing systems using in-house computers and scanning equipment.
Setting up internal meetings including organizing refreshments ExpertEdgde Systems and Software (A Subsidiary of Computer Warehouse Group) June 2008-November 2008 Dami Ogunwale Phone:289-***-****
Helpdesk Support Trainee
Provided maintenance to end users for basic computer, application, system, device, access and hardware issues.
Responded to telephone, emails and online request for technical support.
Documented, tracked and monitored the problems using application systems and tools. Computer Literacy:
Microsoft Windows/Word/Excel/PPT • Adobe Acrobat • Microsoft Outlook Email & Calendar •Internet Applications • Slight Database Management Skills
Education, Achievements & Training:
Master’s in Public and International Affairs 2015
University of Lagos
(equivalent to Masters from a Canadian University as determined by WES in Toronto, Ontario) Bachelor of Science in Computer Science 2009
University of Lagos
(equivalent to Bachelors from a Canadian University as determined by WES in Toronto, Ontario) Achievements
• International English Language Test System
• Certificate of Participation in Employment Strategies for Office Administrative Professionals course Training
• Office Administrative Training •Effective Teambuilding and Teamwork References
• Available upon request