Manager Human Resource

Jennifer Pistilli 419-***-****

*** ******* **** *********, ** 49036

********@***.***

A hardworking and dependable human resources manager with extensive experience in benefits and compensation, training and development, staffing and recruiting, orientation programs, workers' compensation, HRIS, diversity programs, grievance administration, and employee and labor relations. Possesses a proven track record of building high-performance teams, ensuring the achievement of established business objectives. As a driven producer, implements programs to reduce turnover and optimize productivity, contributing to the continued success of an organization.

Professional

ISRINGHAUSEN, INC. Galesburg, MI 12/17 – Current

Human Resource Manager

ISRINGHAUSEN is the global market leader in the development and manufacture of innovative seating systems for commercial vehicles as well as technical springs. Our products are used in trucks, buses and construction equipment. 50 plants across 20 countries form the backbone of our manufacturing infrastructure.

Challenge: Create a Safety culture while encouraging employees buy in to reduce high risk areas. Headcount reduction.

Lead all strategic functions of Human Resources for an $18M international manufacturer.

Development of Policy Deployment for all functions of Human Resources including Training and Development, Talent Acquisition, Employee Retention, Cultural Excellence, Environmental Health and Safety, Compliance, System Administration, and Payroll.

Active member of the executive team offering input and suggestions both for HR and non-HR initiatives.

Design, development, and administer company-wide incentive and recognition programs.

Responsible for the development, communication, and execution of all company-wide policies and procedures.

Redesigned all active job descriptions.

Performed full audit of State and Federal legal compliance.

Responsible for planning, development, organizing and directing all aspects of Human Resources Management within a large multi-functional practice of 2 locations, ensuring compliance with all company policies and legal aspects of employee/employer relationships with Extensive Employee Relations skills.

Developed the full life cycle of employment: strategic sourcing, pre-screening, applicant testing, interviewing, negotiating offers, closing qualified candidates, on-boarding new employees, performance management/improvement, succession planning, training, and exit interview.

Reviews and makes recommendations to executive management for improvement of the organization's policies, procedures and practices on personnel matters.

Maintains responsibility for organization compliance with federal, state and local legislation pertaining to all personnel matters, including OSHA, EEO-1, ACA, and 401(k) maintenance.

Communicates changes in the organization's personnel policies and procedures and ensures that proper compliance is followed.

Managed Benefit Administration/Annual Open Enrollment: Medical, Dental, and Elective Employee Benefits, FMLA, Workers' Compensation and Paid Time off (PTO).

Developed employee brochures/PowerPoint presentations comparing various benefit plans.

Processed worker's compensation claims, conducted root cause safety investigations, and adherence to OSHA compliance and regulations. Participated in safety committee ensuring compliance and communication of company safety programs to eliminate risks causing workplace accidents and injuries.

Managed and maintained HRIS and payroll administration and processing for all hourly/salary employees providing detailed analysis, rate of pay calculations, adjustments, garnishments, and various pay rate differentials, etc.).

Assists executive management in the annual review, preparation and administration of the organization's wage and salary program.

Develops and grows leadership skills of managers and supervisors through coaching and mentoring.

Recommends, evaluates and participates in staff development for the organization.

Implemented wellness program to encourage wellness throughout the year. Including monthly, challenges, initiatives and monthly visits from Physicians and clinics.

Advanced Specialty Hospital of Toledo 10/16 – 11/17

Human Resource Manager

Oversaw human resources department within 41-bed, two-location acute care hospital. Responsible for recruitment and retention, benefit administration, new employee orientation, employee relations, management and staff training and coaching. Directed salary administration, workers' compensation, OSHA, policy and procedure development, performance management, HRIS maintenance, budget development and maintenance, and strategic planning for department. Ensured regulatory compliance with federal, state and JCAHO. Developed departmental competencies and criteria-based performance evaluations. Trained management. Oversaw performance dialogue process and behavioral interviewing. Maintained payroll. Managed HR and front desk staff.

Challenge: Regain employee trust in the HR function and increase retention of human capital.

Effectively recruit and hire top talent into the organization ensuring the key roles are filled and a pipeline was established.

Reduced turnover by 45%

Responsible for HR team consisting of 2 salaried members.

Successfully completed JACHO recertification with zero findings.

Daily HR management (attendance, policy, contract administration, benefits, FMLA, HR payroll administration, benefit administration, employment/ labor law, leave of absence administration, personnel filing, etc.)

Talent management and employee culture development including performance management and appraisal processes and implementation of annual survey action items to improve culture.

Strategies ways to reduce turnover through root cause analysis. Problem solves areas of concern with leadership team and proposes action steps to reduce and eliminate turnover.

Foster positive employee relationship with employees at all levels through open and honest communication while ensuring fair and consistent application of policies and procedures.

Developmental coaching and counseling to hourly and salary staff.

Develops and grows leadership skills of managers and supervisors through coaching and mentoring.

Recognizes employees for service excellence and demonstration of Core Values through recognition programs.

Inspire teamwork, cooperation and a positive attitude through leadership and example.

Implements, promotes and maintains a safe work environment by supporting a zero incident culture.

Foster a safe work environment through ongoing safety training, root cause analysis of employee injuries.

Generates and retains all required records to comply with legal requirements and to facilitate any regulatory reporting.

DECA Health Toledo, OH 2/14 – 10/2016

Human Resource Director

Developed and maintained HR functions for 180 employees, 7 Physicians, 5 Nurse Practitioners, 1 Physician Assistant, 11 Physical Therapy locations, 4 surgery center, and six locations. Responsible for onboarding, orientation, benefits administration (1095 reporting), open enrollment, Workers’ Compensation, employee relations, training, leadership development/training, performance management, payroll, EEOC, FMLA, regulatory compliance, strategic planning and policy development. Successfully completed 3 AAAHC recertification surveys with zero findings and 2 certifications with no findings.

Challenge: The Company decided due to rapid growth they needed to hire its first dedicated HR resource. The Company's employee base was on pace to grow almost 3x when I joined during 2014, and I was tasked with quickly helping to build an entire HR infrastructure capable of supporting the Company's rapid growth while simultaneously working to assure all areas of the human Resource department meet the company needs.

Developing an employee-oriented organization culture that emphasizes continuous improvement, team- work, high performance and quality

Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.

Led and built a high functioning efficient team of 3 HR business partners. Responsible for managing, implementation, and operations of human resources: providing consultative services and developing strategic solutions for a company.

Member of Senior Executive team executing strategic HR objects in support of business goals who serves as a trusted advisor and partner to senior executives.

Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, and employee relations.

Experience working collaboratively with counsel on litigation, pertaining to employee relations, EEOC cases, and other employment law matters.

Redesigned the benefits package to maximize savings for the company and ensure superior benefit offerings to employees.

Ensure compliance with all Federal and local laws in all departments including but not limited to recruiting, hiring, training, promotions and terminations.

Develops and implements ongoing policies, programs, and procedures for improvement in management, supervisors and employee relations.

Process payroll utilizing Data Services for 180 employees .Examines time reports, makes changes and/or corrections via the time & attendance system.

Ensuring organizational conformation with applicable HR related regulations and statutes as well as organizational procedures and policies.

Assists in the development and implementation of personnel policies and procedures including composing the new Employee Handbook.

Conducting performance reviews with personnel managers and monitoring employee attitudes, productivity, and performance outcomes.

Recruiting and retaining top quality employees for each department and conducting interviews.

Participates in corrective action meetings including disciplinary follow up when needed.

Administers the employee appraisal program at all levels.

Answers employee human resources-related questions and assists in problem solving.

Interfaces with supervisory employees for problem resolution and routine reporting functions.

Manages all benefit plans including medical, life, 401K, disability, Unemployment, Workers Compensation and FMLA.

Investigations on hourly and salary personnel.

Mobis North America Toledo, OH 7/12 – 2/14

Human Resource Specialist

Tier One OEM Automotive Supplier with a direct feed to Chrysler providing 50% of the Jeep Wrangler.

Create HR policies and procedures; onboarding; new hire orientation; unemployment and workers' compensation claims: and managed an ergonomic and safety program in compliance with OSHA. Managed leave-of-absence programs, disability, FMLA (reducing attendance abuse) and personnel records; administer benefits open enrollment and programs; regulatory compliance, oversee attendance program; performance management; and handle HR workplace issues included daily interaction with the union.

Challenge: Reduce human capital and regain trust while implementing HR policies with the union.

Administers company policies and procedures, aids in ensuring compliance.

Maintains up-to-date personnel, medical and termination files.

Performs the hiring and termination of employees and contract help.

Managed temporary employees, placement, timecard processing and terminations.

Examines time reports, makes changes and/or corrections via the time & attendance system for contract employees.

Manages workers compensation program; light duty, all follow-up visits, worked directly with Care Works, attended hearings and return to work.

Manages FMLA; rolled out attendance policy reducing the need for Job One agency employees by 35% the first year.

Maintains and updates Guardian security system. Activates new employees, modifies current access accounts, deactivates terminated employees, creates new access rules, etc.

Generates, compiles, and/or collects report data through time & attendance and payroll systems for upper Management.

Administers the employee appraisal program at the plant level.

Answers employee human resources-related questions and assists in problem solving.

Interfaces with supervisory employees for problem resolution and routine reporting functions.

Administers short and long term disability benefits.

Employment verifications.

Unemployment benefits.

Perform investigations.

Assisted with negotiations for UAW Local 12 contract talks, negotiated a competitive operating agreement with UAW leadership enabling cost savings and joint commitment to best in World Class Manufacturing operations.

Handled all aspects of Labor Relations including hourly personnel administration, hourly disciplines, grievance dispositioning, EEOC Interrogatories, OSHA complaints and Worker's Compensation case administration and placement.

American Posts, LLC. Toledo, OH 9/11 to 7/12

Human Resource Manager & Safety Manager

Manage office and floor Supervisors

Performed hiring and termination of employees and contractors

Managed workers compensation

Oversaw safety program and training

Completed payroll for 120 employees including benefits and garnishment

Liaison between hourly and management

Maintained compliance with all state and federal laws

Maintained employee personal, medical, disciplinary and termination files

Unemployment

Tracking current inventory on floor

HHCS, Inc. Toledo, OH 10/09 to 9/11

Human Resource Coordinator / Safety Officer

Safety Officer which includes monthly safety meetings, maintain a Safety Environment, maintain Safety Boards at all 9 facilities, assure we are compliant with OSHA, ALL safety audits, set up First Aid and CPR

Perform all hiring and termination of employees including nurses

Administer Workers Compensation Program

Employment Verifications

Unemployment benefits

Maintain over 500 employee files and databases

Managed FMLA program

Unemployment

Background Checks including Fingerprint results

Manage Drug Testing and Tracking

Update Nursing Registry

American Posts, LLC. Toledo, OH 1/04 to 10/09

Human Resource Manager, Office Manager & Safety Manager

Manage office and floor Supervisors

Performed hiring and termination of employees and contractors

Managed workers compensation

Oversaw safety program and training

Completed payroll for 120 employees including benefits and garnishment

Liaison between hourly and management

Maintained compliance with all state and federal laws

Maintained employee personal, medical, disciplinary and termination files

Unemployment

Tracked current inventory on floor

Won a $40,000 Safety Grant through OH BWC for Laser Curtains.

Education

Clay High School Diploma

OSHA 10 Hour General Industry Card 2010

OSHA Compliance and Training for Medical and Dental

OH BWC Accident Analysis

OH BWC Clinical Application of Electro diagnostics for Common Nerve Injuries

OH BWC Controlling Workers Compensation Costs

National Seminars Training FMLA Compliance Updates

National Seminars Training How to Read Financial Statements

National Seminars Training Emergency Response and Disaster Planning

National Seminars Training Collaboration Skills in the Workplace

References upon Request

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