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Business Analyst/Project Manager

Markham, ON, Canada
March 12, 2018

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* *** ****** ********, *******, Ont. 416-***-****

Canadian Citizen who can relocate anywhere.


A highly accomplished Project Manager/Business Analyst, with a proven track record of achievement in IT business analysis, sales, EDI, supply chain, logistics, purchasing, manufacturing, and finance. Engages, develops and motivates teams to ensure the achievement of established objectives. Analytical problem-solver, adept at implementing cost-effective solutions to improve process efficiencies. Utilizes strong communication skills to negotiate favorable savings for a company. Committed to the provision of quality and customer service.


TEVA Canada (Pharmaceuticals)

Business Process Analyst II Oct 2014 to Aug 2017.

Key contributor in Actavis Business integration into Teva Oracle ERP. Developing a fully automated solution using EDI in the areas of O2C (Order to Cash) and P2P (Procure to pay) processes. Define all processes, interfaces and create Functional Specifications for Developers, all testing, training docs and training users. PM resigned project 4 months prior to go live. I stepped up to ensure successful go live.

Maintain highly customized Oracle ERP system: Responsible for EDI, Oder Management, PO, AP/AR, Inventory, W/H and Distribution. Resolve all production support issues in these areas.

Improved efficiency & effectiveness of EDI processes by analyzing and documenting current process, identifying gaps and issues, data and solution resolution. Savings over $450,000 YTD. Working directly with Customers and stakeholders.

Recommended and implemented process improvements from Order entry to Distribution, complete with user instructions, and training. E.g. Order process and clean up, How demand planning and supply chain operate, Shelf life Process, e-sign for narcotic PO's, Purolator interfaces, Lot issues and material movement processes.

Re engineered two 3rd party distributions processes. (Halo and Recochem) savings of $150,000 plus.

Provide assistance to SAP team related to business processes, gaps, exceptions and possible resolution.

Create SQL business reports and queries to help users be more effective in their responsibilities.

DMM Business Process Solutions Inc.

Owner, consultant. Mar 2013 to Oct 2014, October 2017 to present.

Consultant, Business process mapping, gap analysis, identify and eliminate constraints, reengineering, process documentation and procedures, training, ROI realization. Present findings to leadership team.

Complete analysis of Oracle R12 set ups and configurations.


PM/Senior Business Analyst, Corporate North America. Sales $700,000,000 15 plants 2001-Oct 2012

Led multiple Oracle 11i implementations as a project manager in the U.S. and Mexico, using PMP/SDLC project methodologies. Served as a BA in Oracle 11i order management, EDI, Purchasing, supply chain, logistics, AP/AR, WIP/planning, costing, inventory, shipping and bar-code scanning, in 4 countries Canada, USA, Mexico and Poland. Six months analyzing and configuring Oracle R12.

Hands on Project manager and Business Analyst, who can do the work and provided leadership in evaluating, developing, implementing and maintaining corporate ERP system, establish scope, budget, task, responsibilities and time line for projects and communicated detailed status to senior management. Managed project resources (internal/external) within time line and financial budget. Can handle multiple projects simultaneously.

Developed many custom processes to automate order entry, RFQ, RFP, VMI, ASN’s, and supply chain processes. Complete implementation and training which resulted in tremendous cost savings

Managed corporate ERP Procurement process – Contract negotiations for ERP 3rd party software and services, standardization of printed forms across 3 Countries. Set up of global and plant level purchasing hierarchy and approval limits, requisition/PO process flows and work-flows, training of all purchasing managers globally. Ensure best practices in procurement are implemented. Managed the maintenance (storage, version control, use) of all custom code.

EDI Business analyst: "Electronic Data Interface" used to electronically "receive" and send data from Customers and Vendors. Conducted Customer meetings to determine all requirements. Develop project plan and functional specifications and managed all aspects of project to completion with Customer. Held weekly meetings to update and review projects tasks.

Training/coaching and development of people: Created training plans, materials, manuals, new employee orientation and have successfully trained hundreds of BA's, super users, managers, supervisors and users on how to use the system effectively, to realize ROI and become problem solvers. Supported user community on global basis.

Developed Custom WMS system: Designed and completed PMP process and project plan and received $1MM approval for fully integrated 3rd party (ClearOrbit) bar code scanning/label project and implemented throughout entire organization worldwide. Complete custom RF infrastructure and inventory management system.

Developed a customized production and warehouse distribution system for our 4 Poland facilities.

Write SQL queries to update specifications and extract data from database for reporting, analysis and custom reports for users. I can also develop reports using discoverer and crystal reports.


Director of Operations

Start-up initiative of a sheet-feed corrugated facility with International Paper. Tier 1 supplier to Automotive Industry. Responsible for all start-up activities covering an abandoned warehouse into a business, including all contract negotiations, personnel hiring, plant supervision, HRMS ERP system set up, estimating, logistics, customer response and inventory management.

Successful plant and business start up as planned. Margin on business not as IP promised – Co. will lose money. Return to Shorewood Packaging.


Project Manager, Toronto Operations 1998-2000

Studied the business mix of two Toronto plants and identified $6,500,000 in sales for transfer due to increased utilization and improved profitability. Completed an inventory analysis and identified improved processes and savings of $750,000 over two plants. Served as a member of an elite team implementing a fully integrated Oracle ERP computer system throughout nine North American sites.

Lawson Mardon Flexible Packaging, Toronto, Ontario

Team Leader, SAP Production Planning, North America and Logistics/Customer Response Manager 1992-1998

Analyzed the current business of five North American sites and determined how SAP would fit into the overall organization. Member of executive team and signing officer. Oversaw 20 direct reports and 200 employees, with sales of $75,000,000.

Managed production planning, customer service, purchasing and buying, inventory control and transportation functions for two manufacturing plants. Renegotiated major supplier contracts, resulting in $1,000,000 in savings. Completed operating procedures to comply with ISO 9002 certification. Certified internal auditor. Implemented, audited and trained change processes and procedures.

Lawson Mardon Packaging, Toronto, Ontario

Logistics/Customer Response Manager, Folding Cartons, 1979-1992

Member of the executive team, with 11 direct reports, 150 employees and sales of $40,000,000. Managed purchasing of raw materials and contracts worth $18,000,000, customer service, estimating and pricing, production planning, and shipping and warehouse. Coordinated raw-material logistics in a successful start-up of the U.S. plant. Held the acting production manager position for Canad1an manufacturing facility, during 1.5 year transition.

Account Executive, 1984-1987. Exceeded sales objectives by 50% each year.



Diploma in Mechanical Engineering Technology, 1979


Account Development Strategies and Professional Selling Skills, Xerox

Business Communications III, Personal Development Institute

Effective Speaking, Dale Carnegie - Finance for the Non-Financial Manager

Industrial Marketing Concepts -Managing Customer Service, American Management Association

Front Line Leadership, Production Supervision, Lawson Mardon.

Internal Auditors Course

Juran on Quality, MICA

Management Effectiveness, Career Track - Packaging Course, PAC

Smart Moves for Tough Times, MICA (Tom Peters)

Theory of Constraints, Harvey M. Opps

Certified Internal Auditor

SQL Introduction and Intermediate Training

PMP Project Management Process for International Paper.

3 month continuing education course with MTI.

Volunteer work with special needs adult.

Provincial LLQP certificate - Life Insurance license certification. (Insurance, investments, retirement)


Oracle Business Suite 11i, Discrete and OPM manufacturing modules, EDI, OM, PO, WIP, INV, SHIP. AP/AR, Visio, Word Perfect, lotus notes, Microsoft Office Suite (word, excel, power point), MS Access, MS Project, PL/SQL, Oracle database tables & schemas, Discoverer and Crystal reports. Multiple Project Management software systems (PMP)

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