Human Resources Sales

CHARLOTTE WOODS, MBA

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PROFESSIONAL SUMMARY

Senior human resources leader with proven results in developing and leading world-class business programs and operations domestically and internationally for entrepreneurial start-ups to large matrix Fortune 500 organizations. Industry background includes health care, manufacturing, telecommunication, engineering, technology, financial and non-profit. Global responsibility for all aspects of the human resources function. Two years expatriate assignment in the United Kingdom supporting global human resources, sales and operations. Key areas of expertise:

Executive Coaching

Strategic Workforce Planning

Leadership Assessment and Development

Project Management

Build Organization Capabilities

Global M&A and Integration

Change and Transition Management

Business and Function Transformation

PROFESSIONAL SKILLS

•Over 20 years progressive human resources experience including 8 years senior leadership experience.

•Senior leadership experience working in a large-scale, complex, global structure.

•Hands-on international experience working in complex, matrixed environment.

•Ability to influence, negotiate and gain commitment at all organizational levels.

•Strong business and financial acumen with prior experience with P&L management.

•Strategic, critical, analytic and innovative thinking skills.

•Experience managing large team of direct and indirect reports, effective delegation skills and able to drive accountability, set expectations, provide guidance, coaching and feedback.

•"Politically savvy”

EXPERIENCE

C. Woods Consulting, Eden Prairie, Minnesota 2017– present

Principal Consultant

Provide human resources leadership, consulting services and global project management expertise. Lead businesses through strategic planning, talent management, executive development/succession planning and organizational design.

Partner with business leaders to drive strategic priorities by optimizing organizational effectiveness, building workforce capability, creating a high-performance culture, and fostering employee engagement.

Extensive hands-on experience leading, driving and supporting global projects and HR transformations.

Cargill 2016 – 2017

Business Human Resource Leader (VP level)

HR Leader responsible for establishing talent priorities and for overseeing the delivery of human resources services to shared service organization of over 4,000 employees worldwide. Managed global team of 6.

Launched Certified Global Business Services professional program consisting of three levels of certification that builds shared services capabilities, knowledge and skills to deliver world-class performance results and creates a clear career progression.

Designed and executed global reward and recognition program that rewarded contribution at an individuals and team level, which increased innovation and continuous improvement

Led strategic workforce planning, with the result that the business has been identified as a “career accelerator” for rotational leadership opportunity.

Led human resources transformation that identified and enabled organizational change to achieve a cost saving of $25 million (24% savings).

CHARLOTTE WOODS, MBA Page 2-612-***-**** mobile phone *********.*.*****@*****.***

EXPERIENCE (continued)

CenturyLink 2015 –2016

Senior Director, Human Resources Global Field Operations

Senior human resources leader for Global Field Operations providing strategic partnership and tactical human resources support for global operations. Managed 7 staff.

Led assessment of key leaders and critical talent as well as identification of ‘single points of failure’ and put action plans in place to mitigate business risk.

Co-led labor relations negotiations, resulting in reduction of time to come to contract agreement to 6 month from previous 14 months minimizing risk of employees going on strike.

Assessed, designed and implemented new organization structure, which drove standardization in organization structure, bands, span of control to ensure consistency, flexibility and right career path.

C. Woods Consulting, Eden Prairie, Minnesota and Plano, Texas 2012 –2015

Principal Consultant

Provided human resources leadership and consulting services. Led strategic planning, talent management, executive development/succession planning and organizational design at Universal Hospital Services (UHS).

Streamlined human resources processes and leveraged technology (implemented Workday HRIS system) which increased accuracy and efficiency.

Built organizational capability and capacity model (farmer vs. hunter model) for the sales organization.

Developed and implemented the talent agenda for UHS to improve overall employee engagement.

Invensys (acquired by Schneider Electric) 2009 – 2012

Senior Director, Human Resources Business Partner, Plano, Texas

Invensys Operations Management is a $2 billion company with 6,000 employees in more than 50 countries.

Responsibility for human resources strategy and planning for division, including nuclear engineering, research and development, and corporate functions supporting business operations of over 1200 employees in 15 locations worldwide.

Executed strategic workforce plans and delivered the full range of human resources programs (performance management, talent acquisition, succession planning, etc.) which enabled the business to exceed performance goals by 12%.

Designed and presented global mobility strategy to executive team requesting and gaining approval for an additional $2 million to mitigate business risk of $10 million dollars.

Built nuclear engineering capabilities in China, North America and Europe.

UnitedHealth Group, Minnetonka, Minnesota 2000 –2009

Human Capital Partner (VP level)

Held various human capital partner roles supporting global business operations and sales organizations in the United States, Europe, Asia and Latin America, including 12,000 employees call center operations.

Completed a two year human resources expatriate assignment in the United Kingdom supporting global business operations, establishing and executing human resources strategies that realized 8 million in cost savings.

Led global HR transformation and integration, which aligned human resources structure, people, process, technology in 15 countries, which resulted the centralization of human resource operations into five regional locations that enabled development of a high-performance culture.

Led global M&A activities which resulted in building business presence in Latin America and expanding business in India.

Designed and implemented sales compensation plans resulting in the retention of critical first year sales associates by 27%.

CHARLOTTE WOODS, MBA Page 3-612-***-**** mobile phone *********.*.*****@*****.***

EDUCATION

Master of Business Administration (MBA)

University of St. Thomas, Minneapolis, Minnesota

Graduate Certificate in Human Resources Management

University of St. Thomas, Minneapolis, Minnesota

Bachelor of Arts in Communications

Augsburg College, St. Paul, Minnesota

DEVELOPMENT

Strategic Human Resources Planning Program

Partnership with Cargill & Michigan Ross (Cargill 2017)

Hogan Assessment Certification Workshop

Hogan Assessment (Cargill 2016)

Lean Applied to Business Processes Training

Partnership with CenturyLink and University of Tennessee Knoxville (CenturyLink 2015)

Human Resource Learning Partnership

The RBL Group presented by Dave Ulrich (Invensys 2010)

CERTIFICATION

Development Dimensions International, Inc. (DDI)

DDI-Certified Facilitator (UHS 2014)

Success Profiles and Competency Assessments

Communicating for Leadership Success

Coaching for Peak Performance

Performance Management

Lominger Leadership Architect®

Leadership Development (Invensys 2011)

Lominger Voices® 360

Performance Management & Development (Invensys 2011)

Lominger Interview Architect®

Behavioral Base Interviews (Invensys 2011)

AWARDS

2008 President’s Award

Top 20 employees recognized and awarded for extraordinary performance

United Health Group

2003 President’s Award

Top 20 employees recognized and awarded for key contributions to United Healthcare

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