CHARLOTTE WOODS, MBA
612-***-**** mobile phone firstname.lastname@example.org
Senior human resources leader with proven results in developing and leading world-class business programs and operations domestically and internationally for entrepreneurial start-ups to large matrix Fortune 500 organizations. Industry background includes health care, manufacturing, telecommunication, engineering, technology, financial and non-profit. Global responsibility for all aspects of the human resources function. Two years expatriate assignment in the United Kingdom supporting global human resources, sales and operations. Key areas of expertise:
Strategic Workforce Planning
Leadership Assessment and Development
Build Organization Capabilities
Global M&A and Integration
Change and Transition Management
Business and Function Transformation
•Over 20 years progressive human resources experience including 8 years senior leadership experience.
•Senior leadership experience working in a large-scale, complex, global structure.
•Hands-on international experience working in complex, matrixed environment.
•Ability to influence, negotiate and gain commitment at all organizational levels.
•Strong business and financial acumen with prior experience with P&L management.
•Strategic, critical, analytic and innovative thinking skills.
•Experience managing large team of direct and indirect reports, effective delegation skills and able to drive accountability, set expectations, provide guidance, coaching and feedback.
C. Woods Consulting, Eden Prairie, Minnesota 2017– present
Provide human resources leadership, consulting services and global project management expertise. Lead businesses through strategic planning, talent management, executive development/succession planning and organizational design.
Partner with business leaders to drive strategic priorities by optimizing organizational effectiveness, building workforce capability, creating a high-performance culture, and fostering employee engagement.
Extensive hands-on experience leading, driving and supporting global projects and HR transformations.
Cargill 2016 – 2017
Business Human Resource Leader (VP level)
HR Leader responsible for establishing talent priorities and for overseeing the delivery of human resources services to shared service organization of over 4,000 employees worldwide. Managed global team of 6.
Launched Certified Global Business Services professional program consisting of three levels of certification that builds shared services capabilities, knowledge and skills to deliver world-class performance results and creates a clear career progression.
Designed and executed global reward and recognition program that rewarded contribution at an individuals and team level, which increased innovation and continuous improvement
Led strategic workforce planning, with the result that the business has been identified as a “career accelerator” for rotational leadership opportunity.
Led human resources transformation that identified and enabled organizational change to achieve a cost saving of $25 million (24% savings).
CHARLOTTE WOODS, MBA Page 2-612-***-**** mobile phone email@example.com
CenturyLink 2015 –2016
Senior Director, Human Resources Global Field Operations
Senior human resources leader for Global Field Operations providing strategic partnership and tactical human resources support for global operations. Managed 7 staff.
Led assessment of key leaders and critical talent as well as identification of ‘single points of failure’ and put action plans in place to mitigate business risk.
Co-led labor relations negotiations, resulting in reduction of time to come to contract agreement to 6 month from previous 14 months minimizing risk of employees going on strike.
Assessed, designed and implemented new organization structure, which drove standardization in organization structure, bands, span of control to ensure consistency, flexibility and right career path.
C. Woods Consulting, Eden Prairie, Minnesota and Plano, Texas 2012 –2015
Provided human resources leadership and consulting services. Led strategic planning, talent management, executive development/succession planning and organizational design at Universal Hospital Services (UHS).
Streamlined human resources processes and leveraged technology (implemented Workday HRIS system) which increased accuracy and efficiency.
Built organizational capability and capacity model (farmer vs. hunter model) for the sales organization.
Developed and implemented the talent agenda for UHS to improve overall employee engagement.
Invensys (acquired by Schneider Electric) 2009 – 2012
Senior Director, Human Resources Business Partner, Plano, Texas
Invensys Operations Management is a $2 billion company with 6,000 employees in more than 50 countries.
Responsibility for human resources strategy and planning for division, including nuclear engineering, research and development, and corporate functions supporting business operations of over 1200 employees in 15 locations worldwide.
Executed strategic workforce plans and delivered the full range of human resources programs (performance management, talent acquisition, succession planning, etc.) which enabled the business to exceed performance goals by 12%.
Designed and presented global mobility strategy to executive team requesting and gaining approval for an additional $2 million to mitigate business risk of $10 million dollars.
Built nuclear engineering capabilities in China, North America and Europe.
UnitedHealth Group, Minnetonka, Minnesota 2000 –2009
Human Capital Partner (VP level)
Held various human capital partner roles supporting global business operations and sales organizations in the United States, Europe, Asia and Latin America, including 12,000 employees call center operations.
Completed a two year human resources expatriate assignment in the United Kingdom supporting global business operations, establishing and executing human resources strategies that realized 8 million in cost savings.
Led global HR transformation and integration, which aligned human resources structure, people, process, technology in 15 countries, which resulted the centralization of human resource operations into five regional locations that enabled development of a high-performance culture.
Led global M&A activities which resulted in building business presence in Latin America and expanding business in India.
Designed and implemented sales compensation plans resulting in the retention of critical first year sales associates by 27%.
CHARLOTTE WOODS, MBA Page 3-612-***-**** mobile phone firstname.lastname@example.org
Master of Business Administration (MBA)
University of St. Thomas, Minneapolis, Minnesota
Graduate Certificate in Human Resources Management
University of St. Thomas, Minneapolis, Minnesota
Bachelor of Arts in Communications
Augsburg College, St. Paul, Minnesota
Strategic Human Resources Planning Program
Partnership with Cargill & Michigan Ross (Cargill 2017)
Hogan Assessment Certification Workshop
Hogan Assessment (Cargill 2016)
Lean Applied to Business Processes Training
Partnership with CenturyLink and University of Tennessee Knoxville (CenturyLink 2015)
Human Resource Learning Partnership
The RBL Group presented by Dave Ulrich (Invensys 2010)
Development Dimensions International, Inc. (DDI)
DDI-Certified Facilitator (UHS 2014)
Success Profiles and Competency Assessments
Communicating for Leadership Success
Coaching for Peak Performance
Lominger Leadership Architect®
Leadership Development (Invensys 2011)
Lominger Voices® 360
Performance Management & Development (Invensys 2011)
Lominger Interview Architect®
Behavioral Base Interviews (Invensys 2011)
2008 President’s Award
Top 20 employees recognized and awarded for extraordinary performance
United Health Group
2003 President’s Award
Top 20 employees recognized and awarded for key contributions to United Healthcare