Health Manager

J. Denis Boileau

** *** ** *’Atmosphère, Gatineau, Québec J9A 2W5

819-***-**** ************@*****.***

MANAGEMENT PROFESSIONAL

Bilingual management professional with 20 years of experience in leadership, business analysis and development. Self-motivated with prior success in building and leading high-performance organizations. Collaborative team leader inspiring superior performance by coaching, and mentoring employees. Visionary change agent with a record of transforming challenges into confirmed business opportunities.

‘Denis, you have been a valuable and contributing team member of VNACare. It will be difficult for VNACare to carry on without your presence, insight, ideas, and knowhow for implementing projects, policies and strategies. You have certainly left your mark upon this agency as well as upon all of the employees.’ – President, VNACare, Los Angeles.

KEY TALENTS

Leadership/Management

Familiar with the complete management of an organization. Turnaround expert.

Strategic plan development to identifying priorities, setting goals/objectives to achieve results.

Performance measurement and evaluation.

Team building, motivating and mentoring employees to achieve their best performance.

Business systems analyst and development

Analyzing business systems to develop and implement designs to achieve and surpass the expected goals required.

Enhancing profitability and success of agency. Finding new solutions, new revenue streams, developing strategic partnerships and new services and products.

Developing strategies to ensure continuous quality improvement of services/products.

Marketing/Communications:

Creating brand image and building community awareness by communicating the benefits of organization/service/product to the public and other parties.

Representing agency throughout the community and being its spokesperson.

PROFESSIONAL EXPERIENCE

Independent Living Canada National Manager (contract) August 2016 –

IL Canada is the National umbrella organization, representing and coordinating a network of 25 independent living centres across Canada who are run by and for people with disabilities.

Headed integration and collaborative initiatives to expand revenues sources and developing strategic partnerships. Expanded new partnerships by 35%.

Led fund development strategies with centres and other national organizations which resulted in an increase of 30% in funds received.

Occupational Health Clinics (OHCOW) Executive Director April 2013 – July 2016

OHCOW provides occupational health services to workers in Ontario. Managed the operations of 3 clinics by ensuring proper and efficient use of resources, leading team and budget expenditures.

Conceived, staffed and operated a new clinic in a new territory.

Developed strategic links within the communities to promote our services and developed new services to respond to their identified needs. Services increased by 15%/year.

Maison Fraternité Executive Director Jan 2010 – March 2013

Maison Fraternité offers residential services (38 beds) and external services at 3 different sites to people dealing with an addiction and mental health issue.

Within 3 years the budget and staff doubled due to new services and revenue streams.

Represented the agency throughout the community.

Implemented quality improvement process for programs/services. Clients served grew by 10%/year.

Executed a performance management process for staff. Productivity increased by 10%.

Acquired an increase of 10%/year for funding of operations.

Headed fundraising initiatives to secure 1.425 million dollars for a new service and the building of a new facility and this new service was operational within two years instead of five years.

Eliminated 30 administrative hours/weekly by designing a web page interface to standardize and automate responses to general inquiries. Achieved savings of 20% on operating costs.

VNACare (Los Angeles) Vice-President of Operations June 95 – October 09

VNACare of Los Angeles offers a variety of health services including home health care, medical, nursing and other services in hospitals/homes/institutions for one-on-one personal needs and commercial requirements.

Expanded new business by 40% and profitability by 50%. Revenues increased 10%/year and staff grew from 250 to 4,500 people in 10 years.

Established new services, alliances and joint ventures to launch 7 innovative projects in 3 years.

Planned and instigated quality improvement process for programs/services.

Identified new community services and branding of these to gain competitive edge. Generated repeat and referral business which resulted in $3.5 million plus in new business/year.

Participated in inter-agency committees to maximize processes and flow of client care which decreases by 35% the hospital stay of patients.

Decreased expenses for staff development by 50% by developing internet learning modules.

Ministry of Health of Ontario Director of Programs March 87 - May 95

Managed eight (8) programs and a staff of 12 regional directors to enhance positive healthy changes in individuals, communities and organizations.

Established four (4) new coalitions to share resources and delivery of programs. Slashed administrated costs by 30% by negotiating pricing and fees.

Led six (6) integration committees to attain common goals between organizations.

Mining databases to gain competitive information to develop new services.

Applied budget/controls expenditures for e-service activities which decreased costs by 25%

Developed public policy positions and status of parliamentary activities.

Pioneered new and innovated Heart Health Coalition, CareSafe programs and more.

EDUCATION

M.B.A., 2005 University of Ottawa

M.SC. Kinesiology, 1983 University of Ottawa

B.A. Administration, 1977 University of Ottawa

AWARDS RECEIVED/ ACCOMPLISHMENTS

Community Builder of the Year 2012, United Way of Ottawa

Established The Social Network for Youth in Ottawa.

Founding member of the Addictions and Mental Health Network of Champlain (AMHNC).

Created the Heart Health Coalitions of Ontario to increase the health of communities.

Honored with a national award for increasing the awareness of health issues.

Award received for resolving customer’s complaints in an expedient/considerate manner.

Organized the 6th World Conference on Injury Prevention and Control in Montreal.

Past Member of the Canadian Standards Association committee for amusement rides and rollercoasters.

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