“Innovative, Polished, Dynamic Team Player and Relationship-Builder”
Objective: Inside sales or customer service role in an environment where my abilities to organize, plan and implement strategic relationships will lead to successful engagements, enhanced relationships and maximized profits.
Bachelor’s Degree Marketing
Masters Public Health - SCSU
19 years business development experience in Connecticut
Proficient in MS Office Suite
Proficient sales data/call reporting software/applications
Proficient in QuickBooks
FUNCTIONAL / TECHNICAL SKILLS
Proven record of superior selling, technical and relationship building skills at all levels for the long term.
Partner with Leadership and Ownership to increase profits.
Assess needs of internal customers and communicate direction and process.
Experience with Project Management for a State of Connecticut Grant
Drive sales in accounts and targets through development of call center team with diverse backgrounds.
Ricoh, USA – The Office Works 2015-present
Major Account Manager – Legal Market
Solutions Consultant in document management and business processes within the legal market in Connecticut
Achieved goal of over $700k in the first year, top 6% of Major Account Managers
Address complex issues related to connectivity and solution integration
Communicate and manage projects within various departments internally and externally
KX Technologies, LLC-A Berkshire Hathaway/Marmon Group Company 2012-2015
Marketing Coordinator/Account Manager
Managed and developed accounts, national and international, worth over $7 Million annually.
Increased revenue in key account by 21% in one year.
Market products through development and implementation of marketing strategies with promotional and advertising campaigns.
Track sales data and prepared analytical reports.
Spearhead new product launch with the design of new product literature, exposure on the website and on social media as well as advertising strategies including inbound marketing tactics.
Knowledgeable in the water purification industry, including global distribution
State of Connecticut, Board of Regents 2011-2012
Project Manager –College of Technology, Next Generation Manufacturing Center
Coordinated all aspects of managing a $3 million National Science Foundation grant awarded to the State of Connecticut focusing on the 12 community colleges and 4 state universities.
Collected and organized data used for presenting and reporting at regular ongoing conferences, meetings and workshops involving manufacturing and the goal to improve its work force in Connecticut.
Act as liaison between state system office and the 16 institutions regarding ongoing events and activities that support professional development with regard to manufacturing in Connecticut.
Utilized social media and other technologies for regular communication with various levels within educational institutions including students regarding the features and benefits of the grant.
Leone Marketing - Public Relations Representative 2008-2011
Represented Cabot Cheese and Green Mountain Coffee at various events throughout CT.
Presented product information and fielded questions to groups ranging in size, some upwards of several hundred at a time.
Valentino & Company - Office Manager 2008-2011
Primary liaison between clients and staff of accounting firm.
Helped manage the flow of information.
Hire Aspirations USA, LLC - Call Center Manager 2006-2008
Developed and implemented call center process and methodology.
Managed and motivated teams of call center associates in order to achieve predetermined goals.
Roche Corporation, Indianapolis, IN 1992-2000
Account Manager – Hospitals 1997- 2000
Account Manager – Professional Systems 1992 -1997
Daily interaction with physicians, nurses, hospital administrators, managed care administrators and other health care professionals to problem solve and help meet clinical and regulatory needs for healthcare institutions and the patients within the realm of blood glucose monitoring.
Worked closely and cooperatively with various team members in other specialties to successfully grow sales in Connecticut to over $3 million annually.
Regularly presented information and in-servicing to all healthcare professionals, in groups as large as 65, on new diabetes information.
Achieved “Winners Club” (1994 and 1998), an award for the top account representatives of the year.
The Standard Register Company, Dayton, OH - Major Account Representative 1986 - 1992
Advanced to the fifth level of sales with a volume in excess of $500,000 annually in business forms and related products, specializing in the financial markets.
Achieved membership in 100 + Club (1989, 1990 &1991), an award for the top sales representatives.
Southern Connecticut State University, New Haven, CT, Master-Public Health
University of Massachusetts, Amherst, MA, Bachelor in Business Administration – Marketing
Tri-Chair of KidsCare Team for Cheshire Relay for Life Fundraiser
oHelped raise over $5,000 for American Cancer Society.
oCoordinated communications and fund- raising activities.
oOrganized Teams and activities for 5 Cheshire Public Schools.
Girl Scout Leader for Daisy/Brownie Troop, Cheshire, CT,
oResponsible for all Girl Scout activities for a troop of 13 girls for 7 years
oTook training classes on safety and leadership.
oHandle annual registration, fund raising and teaching merit badges or “Try Its” for the girls.
oResponsible for troop finance and accounting.
Cheshire Junior Women’s Club
oServed as Education Committee Chairperson
oServed as Membership Chair
Big Brother/Big Sisters
Bright Beginnings Mentor