Human Resources Resource

Susan Bowman

Manager, Human Resources

Mojave, CA

************@*****.*** - 661-***-****

Results oriented Human Resource Professional experienced in Health Care Sales and Distribution (325 + employees), Agra Business Manufacturing (125 + employees), Aero Space (165 + employees) and Cable/ Internet Technology (350 + employees) with significant knowledge in Employee Relations, Family Medical Leave Act (FMLA), California Family Rights Act (CFRA) California Pregnancy Disability (PDL), OSHA, Worker's Compensation, Safety, DOT records and compliance, Office of Federal Contract Compliance Programs (OFCCP)Audit and compliance, Federal Communications Commission (FCC) Audit and compliance, Affirmative Action Plans, AB1825 Sexual Harassment Training, internal GAP Audit preparation and execution, New Hire Orientation, Benefits Administration, Payroll (ADP) and Recruiting. Certificates and Memberships

SPHR, PHRca, SHRM-SCP, PIRHA and SHRM

Authorized to work in the US for any employer

WORK EXPERIENCE

Manager, Human Resources

Incotec - Mojave, CA -

2015-11 - 2016-07

Department Head- 1 Direct Report)

• Managed day-to-day with heavy interaction of Human Resources activities (200+ employees) to include Employee Relations, Conflict Resolution, Recruiting, New Hire Orientation, FMLA/CFRA and Worker's Compensations leave of absences, in a manufacturing environment.

• Developed Employee Census to manage employee information, to include Head Count, Termination tracking, EEOC data and compensation. Providing a single point of information for Accounting and Human Resources.

• Outlined potential promotion avenues for areas in Production, Coating Department, Quality Department and Maintenance Department.

• Managed and insured compliance with all State/ Federal and local law including government oversight programs

• Interfaced with Legal and Corporate partners to ensure consistency throughout the division for all employee related actions, to include PAGA lawsuit.

• Managed and maintained oversite for Payroll, Benefits Management and interface with PEO.

• Delegated to direct reports Employee Engagement events.

• Revised Company Handbook revised Attendance Policy and implemented consistent oversite to ensure compliance and adherence to policies.

Director, Human Resources

Bright House Networks - Bakersfield, CA -

2011-12 - 2015-05

4 direct reports)

Division Human Resource Director - Cable/Internet Provider

• Managed day-to-day Human Resources activities (350+ employees) to include Employee Relations, Recruiting, New Hire Orientation, FMLA/CFRA and Worker's Compensations leave of absences, Safety, On- site Training of Customer Care, Technical Operations and Direct Sales.

• Focused and driven results to insure compliance with Safety programs, Worker's Compensation record keeping both Corporate and OSHA, resulting in an "Excellent" rating for 2014 Insurance GAP Audit, and maintained DOT files in compliance for driver qualifications.

• Managed and insured compliance with all State/ Federal and local law including government oversight programs FCC, OFCCP,, OSHA, FMLA, CFRA, PDL

• Demonstrated results for 2011 OFCCP Audit - resulted in "no findings".

• Demonstrated results for 2011 and 2012 FCC Audits - resulted in "no findings".

• Reviewed and completed Affirmative Action Plan documents for Plan years 2010, 2011, 2013, 2014.

• Interfaced with Legal and Corporate partners to ensure consistency throughout the division for all employee related actions.

• Delegated to direct reports Employee Engagement events.

• Oversight of on-site/on-the-job training for Customer Care, Technical Operations, to include New Hire training programs, Tech Progression program and Soft-Sales skills. Human Resource Representative III

BAE Systems, Inc - Mojave, CA -

2009-07 - 2011-10

Sector Site Representative - Aero Space

• Oversight for day-to-day HR functions for Mojave Site (160 + employees) including New Hire Orientation, terminations, employee relations, employee engagement activities, and disciplinary action including support of site management and participation in site management team.

• Interfaced with Corporate Shared Services for Payroll, FMLA, CFRA and other related employee benefits.

• Assigned second site located in Tucson, AZ (50 employees) supporting management in all aspects of the HR function including new hire orientation, employee relations, terminations, and policy enforcement as it related to transition into BAE Systems after acquisition.

• Support HR Manager assigned to multiple sites located within US. Human Resource Director

Tri-anim Health Services - Sylmar, CA -

2004-04 - 2009-04

1 direct report)

$240 Million, 325 + employees, Distributor of Medical Equipment, Devices and Supplies

• Evaluated, developed and implemented a revision plan for Human Resource department including evaluation of existing general policies and procedure manual, sexual harassment policy, safety policy, and compensation.

• Interfaced with C-level management and attorneys for all legal matters with regards to labor relations, documentation, regulations and employment law requirements.

• Established new protocols for documentation of and reporting worker's compensation claims and mitigation.

• Administration of all payroll functions.

• Maintain all Benefit administration including: enrollments, reporting and interface between staff and vendors. Resolving benefit issue complaints or problems.

• Designed and implemented New Hire Orientation presentation to support the retention goals of the company.

• Researched, recommended and implemented web-based performance system utilizing core-competencies as the basis of evaluation.

• Revised and completed core-competencies, behavior based performance standards and KSA assessment for Pre-hire testing from staff to executive levels providing for more based decision making in hiring resulting in better retention, and productivity of new hire employees.

• Reviewed and Revised existing Job Descriptions for all departments (40 + positions).

• Developed and implemented a two-tier Harassment Training for staff and managers.

• Developed and implemented the concept of a computer based training (CBT) module for harassment which has provided the ground work for other department's training needs.

• Participated in bringing behavioral based interviewing training to Regional Sales Managers

• Participated in Team Excellence initiative to identify key areas of staff development and training. Human Resource Director

Harvest Farms Inc - Lancaster, CA -

1998-03 - 2004-04

4 direct reports)

$14 Million, 125 + employees Manufacturer of Non Durable Goods

• Development of the HR department including writing the general policy manual, sexual harassment policy, safety policy, drug and alcohol policy, and lock-out/tag-out policy.

• Oversight for all legal matters with regards to labor relations, documentation, regulations and employment law requirements.

EDUCATION

BS in Business Management

University of Phoenix

Masters in Public Policy & Administration

California State University

SKILLS

Microsoft Office, ADP

CERTIFICATIONS/LICENSES

SPHR

2019-03

PHRca

2019-03

SHRM-SCP

2019-03

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