Manager Management

SUMMARY

Senior Business Executive with **+ years experience in IT industry and 10 years in HR domain working with Fortune 500 companies.

Results driven Talent Acquisition Manager with strong technical experience, solid business acumen, professional image and work ethics.

Demonstrable success in leading effective strategies to improve recruitment and retention, foster relationships with clients and vendors, and create new recruitment pipelines.

Diverse recruiting experience hiring for Banking/ Financial (BFSI), Healthcare, Pharmaceuticals, Retail, Media, Manufacturing and Hi-tech verticals and across Technologies- Cloud, Digital, Enterprise Applications, SOA / Middleware and Custom & Legacy Applications.

Accountable, self-motivated to achieve results with an ability to prioritize multiple projects and work with minimal supervision.

Strong analytical, critical thinking, problem solving, judgment, influencing and decision-making skills.

Excellent facilitation and oral and written communication skills; ability to prepare clear and concise reports and deliver formal presentations or training to all levels in the organization.

SPECIALITIES

oTalent Acquisition and Management

oHuman Resource Management

oBehavioral Interviewing

oProcess Improvement

oStrategic Planning

oSkill Gap Analysis and Talent Development

oStaff Development, Training and Coaching

oCXO relationship management

oGlobal delivery model / Offshoring

oVendor/Contract Negotiations

oChange Management

oConflict Resolution

oHR Metrics and Analytics

KEY SKILLS:

HR Metrics and Analytics, US HR Laws (state and federal), ATS selection and implementation (Job Diva), Workday Techno-functional (trained), Organization Change Management.

WORKDAY HCM

Trained in Workday HCM Functional and Integrations like EIB, Core Connectors and Report Writer.

Good knowledge on Workday Functional concepts like supervisory org, staffing model, compensation, Security groups, business process etc.

Proficient in Workday Reports development (Advanced, Matrix, Simple), and creating Custom reports using different combinations of calculated fields and workday integration with creating both Inbound and Outbound integrations in EIB's (Enterprise Information Builder).

EDUCATION

MBA with specialization in International Business, Symbiosis Institute of International Business(SIIB), Pune, India

CERTIFICATION

Human Resources Management Certificate Program, UCI Division of Continuing Education (2017), University of CA, Irvine, CA (GPA- 4.0)

TECHNICAL SKILLS:

Methodologies:

Waterfall, Agile (scrum), RUP, UML

Cloud ERP

Workday HCM

Tools/ Applications

MS Office (Word, Excel, Powerpoint, Outlook), MS Visio

Project Management Tools

MS Project

Reporting Tools

Workday, Tableau

PROFESSIONAL EXPERIENCE

Global Systems LLC (GSL), Orange County, CA Feb 2006 - Present

Director – Sales, Marketing, Talent Management

GSL is a staffing agency providing IT staffing solutions nationwide. We offer Contract and Full time hire as well as RPO (recruitment process outsourcing) services to our clients. Current role includes Account Management, HR partner/Talent manager for in-house employees, Technical Recruiter to RPO clients, and Strategic advisor to the CEO.

Talent Management :

Roles and Responsibilities:

Perform needs assessment, analysis, investigations and consulting on organizational issues; make recommendations on organizational design and talent development and to improve employee relations.

Responsible for developing high quality solutions, action plans, and appropriate metrics, which include developing effective skills and competency structures, and systems in support of business goals and talent requirements.

Conduct Skill-gap analysis and guide management toward the application of appropriate learning and development (L&D) solutions for individuals by creating meaningful development and career plans, and track progress.

Actively manage annual and quarterly performance appraisal process; providing relevant coaching and guidance.

Provide ongoing proactive analysis of the Organization’s health by analyzing trends in employee engagement/satisfaction, retention, etc.

Drive performance management and succession planning process within client groups to develop key talent and ensure high performers are retained.

Accomplishment: I’ve been instrumental in growing the organization from 15 to 250 w2 consultants.

Onsite Technical Recruiter for RPO clients:

Roles and Responsibilities:

Interface with clients requiring staffing services to determine number of hires, salary, positions, and job descriptions for short and long-term talent needs for Full-Time, Contract to Hire and Contract positions.

Provide ongoing Client Service and Business support including client calls and meetings, to manage hiring manager expectations and to provide progress updates on requisition status, calibrate on targeted candidate profiles, seek feedback on quality of candidates and align on potential changes in course of action and next steps as necessary.

Serve as a hands on Technical Lead Recruiter for executive level and confidential search talent needs to successfully recruit for various diverse skills like Hadoop/ Big Data, iOS, AWS Cloud, DevOps, ERP (Oracle, SAP, JDE, PeopleSoft), Java/J2EE, .Net, Data Engineer, Datawarehousig and Business Intelligence tools, Networking Engineer, Validation Analyst/Testers, Technical Program Manager, Project Manager, Product Manager, Business Analyst, Quality Analyst/ Tester etc.

Source resumes to select best qualified candidates and interview candidates to better assess qualifications, skills and ascertain personality, personal character, and work ethic.

Prescreen candidates for hiring managers, assist with interviews, conduct candidate debrief discussions, and offer choice recommendations.

Proactively build candidate pipelines through targeted advertising, direct sourcing, employee referrals, networking, including Job Boards like Monster, Dice, CareerBuilder, LinkedIn, Indeed, Twitter, JobDiva (ATS), Bullhorn Reach and agencies.

Track and present monthly/quarterly dashboard of recruiting metrics including pipeline reporting, interviewer calibration and candidate quality to leadership teams to track and evaluate performance and effectiveness of talent solutions across the business.

Lead a team of recruiting professionals with a focus on attracting, assessing, recruiting and onboarding the best talent to support clients in Banking/ Financial (BFSI), Healthcare, Insurance, Life Science/Pharmaceutical, Retail, Entertainment and Media, Manufacturing and Automobile domains.

Provide guidance, training and coaching to new and junior recruitment specialists to improve quality of hires and drive overall superior job performance.

Conducted various trainings including New Hire Orientation, Harassment and Discrimination, Communication and Presentation Skills, ATS and MS office.

Manage end to end recruiting for multiple Vendor Management Portals such as IQnavigator, Peopleclick, Netsuite Openair.

Work with US Citizens, Permanent Residents, EAD holders and sub-contractors on C2C, W2 or 1099 Tax terms.

Work in compliance with industry rules, regulations and practices, to manage the entire recruitment lifecycle from sourcing, qualifying, scheduling interview, managing the feedback process, compensation negotiating and closing.

Collaborate with Client’s HR team to extend offer letters and related hiring documents, verify skills capabilities and work history with previous employers, conduct pre-offer reference checks, document feedback, initiate pre-employment background screening and tests, and notify recruiting staff of results.

Assist HR with paperwork relating to Visa, contracts, and other essential documentation and to ensure all related on-boarding and off-boarding compliance documentation are executed in a timely manner.

Accomplishment: RPO Client on average saved over 250K/year on agency fee for hiring FTE employees.

Sales/ Marketing/Account Management:

Roles and Responsibilities:

Responsible for providing strategic guidance to assigned client groups, providing consultation and solutions on the people aspects of successful execution of business plans and initiatives.

Develop, drive, influence and serve as point of contact for client’s recruitment and talent management strategies based on current client needs.

Provide customized talent solutions based on client talent needs with flexible pricing and delivery models.

Manage vendor selection and vendor relationships to ensure fulfillment of service level agreements.

Negotiated with third party vendors on rate and contract related issues.

Follow up with clients to evaluate employee performance and client satisfaction.

Have been successful at establishing trust and building productive relationships at all levels of the organization

Instrumental in evaluating, selecting and implementing company ATS –JobDiva.

Implemented improved recruitment metrics to enhance metrics reporting.

Accomplishment: Developed relationship and signed MSA with over 100 direct clients and Tier one vendors.

Caliber Consulting Inc, Orange County, CA Jan 2005 – Jan 2006

Manager - Sales and Recruiting

Generated sales leads, identified and managed top accounts, determined key market segments and assessed client staffing requirements.

Gathered intelligence on market conditions and current and key target accounts via networking at numerous industry association events.

Developed and executed recruitment strategies in order to fill a wide range of difficult and diverse job openings.

Utilized strong sourcing skills and networks to contact active and passive candidates, (including aggressive, direct competitor recruiting).

Prescreened, interviewed and presented candidates to the appropriate senior level hiring managers.

Zensar Technologies, India /US Aug 2001 – July 2004

Kalzoom (acquired by Zensar Technologies Ltd)

Sales/ Account Manager, Irvine, CA

Developed the US market for elearning service offerings.

Prepared presentations addressed to key client decision makers on Kalzoom’s elearning capabilities, credentials, and methodologies

Prepared marketing collaterals such as Brochures, Leaflets, and Introductory Letters etc.

Did cold calls, marketing campaigns and attended elearning seminars

Communicated with clients to identify and understand their Learning and Development (L&D)/ Training requirements.

Interfaced with the customer to understand their pain point and interfaced with delivery teams to tailor elearning solutions to meet the customer needs.

Validated the user stories and instructional design documents with the customer before developing the solution.

Zensar Technologies Ltd, Pune, India

Business Consultant - Presales/Business Analyst

Bid Management and Requirement Analysis to respond to RFPs, RFIs, RFTs, RFQs

Prepared presentations addressed to key client decision makers on Zensar’s capabilities, credentials, and methodologies

Prepared marketing collaterals such as Brochures, Leaflets, Introductory Letters etc.

Communicated with clients to identify and understand requirements.

Partnered with technical delivery teams to put forward the recommended solutions to clients and discuss the various delivery models with them to deliver the proposed solution.

Interfaced with the customer / sale representatives and offshore delivery teams, which also included the Finance, legal and HR departments.

Adhered to quality standards, to maintain quality related documentation and MIS

Identified and selected Telemarketing partner and independently planned and managed the campaign.

Accomplishments: Successful bids for projects included, Caarem, Mexico for security audit (1st Zensar success in Mexico), Marks & Spencer, UK for application development, Investec, South Africa for application support, AIG, Singapore for application migration.

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