Training Recruitment & Development
Operations Manager, Aramark Canada Ltd. - Toronto, ON (January 2015 – October 2017)
Managed recruiting process, conducted training on department policies, created service standard manual for the location, created list of tasks and duties for all positions (including Management)
Worked directly with General Manager on a few locations to constantly monitor the labor management and adjust labor to ensure we are striving to beat our forecasted goals for the week, month, and year
Accountable for creating weekly/monthly operating reports, conducting monthly safety audits, cost proposals for seasonal menu and managing events for bank executives on a weekly basis
Created and maintained all payroll records including personnel files, transfers and terminations, wage/salary changes and employee title adjustments via automated system
Managed activities in Catering, Retail Foods and Beverage departments, as well as all areas of the location and ensure overall guest satisfaction and adherence to business goals
Worked closely with General Manager and Executive Chef to ensure we are constantly auditing our team and operation to ensure we are running the safest food operation possible
Oversaw 3 locations’ forecasting, budget, periodic inventory, coordinating activities with FOH and BOH
Training Assistant, Soul Restaurants Canada Inc. - Toronto, ON (November 2012 – May 2015)
Compiled training objectives for employees and ensured the training material is up-to-date
Guided Assistant Managers in schedule set-up to train employees without interrupting store operations
Organized training sessions for Shift Supervisors on ways to conduct effective daily and weekly operations
Helped in recruitment and selection of team members for new restaurant locations with proper guidance, training manuals and tools, rules of quality customer service to run the restaurants smoothly
Conferred Restaurant Managers of existing locations to determine training needs as to type, extent and scope, schedules and procedures
Developed guidelines to help Shift Supervisors and Assistant Managers in conducting monthly food safety audits along with helping them to ace an audit conducted by Food Safety Specialist
Travelled to oversee different locations in district to help restaurants achieve their goals while helping a few locations in regards with company policies and procedures, forecasting and scheduling
Payroll Tax Specialist, MA Consulting - Toronto, ON (February 2011-April 2013)
Processed semi-monthly payroll and audit of all payroll records, prepared manual payroll checks for employees with no direct deposit option, assisted in annual financial statement audit on payroll
Created and maintained all payroll records including personnel files, payroll deductions, transfers and terminations, new hires, salary changes and adjustments via an automated payroll system
Filed personal as well as small business tax returns while developing and updating client database
Ensured maximum accuracy of information through proper auditing of tax returns at the end of the tax preparation process for each client.
Recruited, trained, coached and supervised high school volunteers.
Market Research Administrative Assistant, ISR at York University - (January 2009-August 2011)
Processed bi-weekly payroll for all part time telephone interviewers, and assisting in organizing training sessions for new employees.
Conducted telephone interviews for research on Public Health Departments, if short staffed.
Proficient in ACT! By Sage, CANTAX, Simply Accounting by Sage, Quickbooks. Microsoft Office, Excel
Spot Awards at Aramark Canada Ltd. and Soul Restaurants Inc.
Seneca College (Class of 2016) Toronto, ON
Honors Bachelor of Commerce, Business Management
Centennial College Toronto, ON
Ontario College Advanced Diploma - Business Administration and Accounting
Certificate in Accounting Clerk-Microcomputer