Customer Service Associate

Amaan Hussain

** *** ******, *******, **

201-***-**** ********@*******.***.***

Objective

Efficient, disciplined college junior seeking internship in finance

Education

BS in Finance expected May 2019 GPA 3.2

Fairleigh Dickinson University, Teaneck, NJ

Undergraduate Finance Project

“Investment Portfolio.” In Personal Finance Management class created an individual mock investment portfolio. Created investment policy statement including investment goals and philosophy, risk tolerance, and asset allocation. Asset classes included stocks and bonds. Analyzed portfolio performance in relation to S & P weekly.

Experience

Delivery Expert January 2017

Domino’s Dumont, NJ

Take in-person, telephone, and online food orders typically 30 per shift

Answer questions regarding menu items and ingredients and assist with food preparation

Identify most efficient route and deliver food to customers at home in a timely manner to maximize orders delivered per run

Perform store closing functions during evening shift

Service Associate October 2015 to October 2016

Bowtie Cinemas Tenafly, NJ

Sold tickets during evening shift five days per week in 4-auditorium 350-seat movie theatre

Successfully interacted with individuals from diverse backgrounds to provide customer service, including giving information about show times, film descriptions, and coupon & movie discounts

Maintained film projectors and equipment during shows and managed cleanliness of theatre with 2 team members to ensure pleasant movie-going experience for customers

Technical Skills

MS Excel, Word, and PowerPoint

Volunteerism

Summer 2015 Volunteered in Costa Rican animal reservation via New Zealand-based nonprofit ‘Love’. Maintained trails, fed and cared for animals, grew and tended fruit plants for use in animal diet, and maintained park landscaping and natural habitat for animals.

Activities

February 2017 to present Brazilian Jiujitsu, Performance BJJ, Fairlawn, NJ

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