Customer Service Administrative Assistant

ANGEL JONES

*** ***** ***** **** ****, VA ***** 276-***-****

Email **********@*****.***

Service-oriented Customer Service with 18 years background in Administrative Environment. Core competencies include Reading Comprehending Microsoft Word and Excel as well as excellent communication and time management skills.

EXPERIENCE

MARCH -2013 – SEPTEMBER -2017

CUSTOMER SERVICE Renfro Corporation- Mount Airy, NC

Confer with customers by telephone or in person to provide information about products or services. Take or enter orders, cancel accounts, obtain details of complaints.

AUGUST 2011 – MARCH 2012

ASSISTANT MANAGER - Security Finance – Winston Salem, NC

Determine charges for services requested, collect deposits or payments or arrange for billing.

Solicit sales of new or additional services or products.

MAY 2010- JULY 2011

ADMINISTRATIVE ASSISTANT - T.P. Supply Company – MOUNT AIRY, NC

Perform general office duties, such as ordered supplies, maintaining records management data system, performing basic bookkeeping work.

EDUCATION

MAY 2003

MEDICAL OFFICE ADMINSTRATION, Surry Community college

Certificate

AUGUST 1999

GED, Forsyth tech

SKILLS

Customer and Personal Service

Active Listening

Telecommunications

Complex Problem Solving

Administration and Management

ACTIVITIES

Vice President – Mount Airy Lady Lions Club January 2017- Present

Volunteer – The Aware Foundation- Missing Persons Organization July 2017 - Present

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