Brandy Walters, SPHR, MBA
Anderson, SC 29621
Phone: 864-***-**** Email: email@example.com
Masters of Business Administration
Anderson University, Anderson SC May 2010
Bachelor of Science: Business with a concentration in Human Resource Management
Anderson College, Anderson SC May 2002
Certified Senior Professional in Human Resources (SPHR)
Human Resources Certification Institute January 2008
Summary of Career Experience
Cross Country Home Services – Anderson, SC January 2017-Present
Human Resource Manager
CCHS is a customer service contact center with 400 employees, in addition to a small population of work from home employees that provides home warranty sales and support.
Collaborate with leaders to plan, develop and implement training strategies and provide leadership in the change process to create a productive culture focused on accountability centered on the implementation of new claims management software.
Lead an enterprise priority on creating operational career pathing, work with managers to support employee development and growth.
Promoted positive performance management and participation in development programs. Evaluated the effectiveness of leadership and professional development initiatives.
Facilitate corporate-wide and local recognition programs. Manage community outreach programs and ensure employee support and involvement in events.
Responsible for providing guidance and counsel to managers and employees regarding work-related issues including interpretation of policy and procedures, discipline, problem-solving, and conflict resolution to reduce the risk of employment litigation, increase employee morale and minimize turnover
Develop, train and deploy HR business processes to business partners
Hayssen Flexible Systems – Duncan, SC July 2016-January 2017
Senior Culture and People Development Generalist
A member of the Barry-Wehmiller family of companies, Hayssen Flexible Systems employs 300 employees and is a manufacturing of capital packaging equipment
Provided full life cycle multinational talent acquisition of individuals that meet the technical aspects of the job and have the ability to work within and evolve the culture of the organization
Key role in international Workday implementation and conversion
Oversaw and coordinated onboarding to provide opportunities and an environment that supports learning and bonding with our business and culture so team members are contributing as early as possible to organizational objectives
Provided training and coaching in relevant skills, processes and improvements in alignment with the goals of the business and the L3 (Lean) Vision
Actively engages in the L3 (Lean) Culture by seeking and participating in identifying, making and participating in organizational continuous improvements.
Maintained, developed and monitored related performance metrics to gage trends and progress to goals.
City of Anderson – Anderson, SC July 2010-July 2016
Assistant Director of Human Resources
The City of Anderson is a municipality that employs over 450 employees in 30 different departments.
Developed and implemented of strategic, fiscal and service improvement plans for the Human Resources department.
Researched and made recommendations regarding the development of or revisions to policies/procedure to insure best practice implementation or legislative compliance.
Managed On Site Employee Health Clinic and other Wellness initiatives
Provided technical guidance, coaching, consultation, information, and assistance to City Manager, department directors, supervisors, and employees regarding human resources policies, practices, procedures, programs, and employee relations issues.
Directed the administration of City's classification and compensation plans and provides remedies, as needed.
Reviewed, analyze and makes appropriate recommendation of all position changes, reclassifications and upgrade requests presented at budget time and throughout the year for adherence to regulations and budget requirements.
Reviewed, analyze and make appropriate recommendations for employee insurance programs with consideration to budget and workforce needs.
Work with legal counsel to address employee grievances and other legal personnel issues; represents the City at personnel-related hearings and investigations.
Transitioned workforce from a paper based benefit process to an online employee self service HRIS incorporated benefit portal.
Responsible for compiling, reviewing data for retirement plan valuation. Responsible for verifying accuracy of Responsible of all benefits for eligible employees, including but not limited to medical, dental, vision, life, long-term care, income protection, Section 125 plans, defined benefit pension and 401(K) programs.
Fanello Industries, Inc – Lavonia, GA
Human Resource Manager June 2007 – April 2010
Fanello Industries, Inc. is a medium sized manufacturer of metal stampings and component assemblies for the automotive, lawn and garden and HVAC industries, with an average of 75 full time employees.
Designed and led management training in leadership, teambuilding, performance reviews, evaluations, safety, sexual harassment, 5S and Lean Manufacturing
Developed and instituted an observation based safety program that resulted in an 82% decrease in workers compensation claims in less than 24 months.
Administered performance review program and salary administration to ensure effectiveness, compliance, and equity within organization
Administered benefit programs including life, disability, health and dental insurance, retirement plans, vacation, sick leave, and FMLA
Implemented HRIS that reduced paper based processes by 90% and reduced payroll processing time from 3 days to less than 2 hours.
Reduced benefits costs by 18% annually through the institution of wellness initiatives and offering plan variety.
AccountSource Financial Staffing– Greenville, SC
Staffing Manager July 2006 – June 2007
AccountSource is a boutique recruiting firm that specializes in the financial sector
Maintained over a 90% placement rate
Recruited accounting and financial professionals using internet posting boards, career fairs, career training services and employee referrals.
Talent Magnet by Remedy – San Diego, CA
July 2005-July 2006
Talent Magnet by Remedy is a national recruiting firm focused on administrative and management candidates for various positions within large organizations including Chicken of the Sea, Upper Deck Trading Card and Qualcom.
Demonstrated the ability to handle volume recruiting in a fast paced, unstructured environment, adhering to strict deadlines
Improved the capable candidate pool by 63% though strategic cost conscious recruiting methods such as social media utilization.
HRIS Software Knowledge
PeopleSoft Enterprise, Benefit Focus/HR InTouch, ADP, Time Force, RecruitMax, Ultipro, and Workday
Class of 2013 20 Under 40