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Manager Human Resources

Anderson, SC, 29621
March 08, 2018

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Brandy Walters, SPHR, MBA

*** ***** ***** ****

Anderson, SC 29621

Phone: 864-***-**** Email:


Masters of Business Administration

Anderson University, Anderson SC May 2010

Bachelor of Science: Business with a concentration in Human Resource Management

Anderson College, Anderson SC May 2002

Certified Senior Professional in Human Resources (SPHR)

Human Resources Certification Institute January 2008

Summary of Career Experience

Cross Country Home Services – Anderson, SC January 2017-Present

Human Resource Manager

CCHS is a customer service contact center with 400 employees, in addition to a small population of work from home employees that provides home warranty sales and support.

Collaborate with leaders to plan, develop and implement training strategies and provide leadership in the change process to create a productive culture focused on accountability centered on the implementation of new claims management software.

Lead an enterprise priority on creating operational career pathing, work with managers to support employee development and growth.

Promoted positive performance management and participation in development programs. Evaluated the effectiveness of leadership and professional development initiatives.

Facilitate corporate-wide and local recognition programs. Manage community outreach programs and ensure employee support and involvement in events.

Responsible for providing guidance and counsel to managers and employees regarding work-related issues including interpretation of policy and procedures, discipline, problem-solving, and conflict resolution to reduce the risk of employment litigation, increase employee morale and minimize turnover

Develop, train and deploy HR business processes to business partners

Hayssen Flexible Systems – Duncan, SC July 2016-January 2017

Senior Culture and People Development Generalist

A member of the Barry-Wehmiller family of companies, Hayssen Flexible Systems employs 300 employees and is a manufacturing of capital packaging equipment

Provided full life cycle multinational talent acquisition of individuals that meet the technical aspects of the job and have the ability to work within and evolve the culture of the organization

Key role in international Workday implementation and conversion

Oversaw and coordinated onboarding to provide opportunities and an environment that supports learning and bonding with our business and culture so team members are contributing as early as possible to organizational objectives

Provided training and coaching in relevant skills, processes and improvements in alignment with the goals of the business and the L3 (Lean) Vision

Actively engages in the L3 (Lean) Culture by seeking and participating in identifying, making and participating in organizational continuous improvements.

Maintained, developed and monitored related performance metrics to gage trends and progress to goals.

City of Anderson – Anderson, SC July 2010-July 2016

Assistant Director of Human Resources

The City of Anderson is a municipality that employs over 450 employees in 30 different departments.

Developed and implemented of strategic, fiscal and service improvement plans for the Human Resources department.

Researched and made recommendations regarding the development of or revisions to policies/procedure to insure best practice implementation or legislative compliance.

Managed On Site Employee Health Clinic and other Wellness initiatives

Provided technical guidance, coaching, consultation, information, and assistance to City Manager, department directors, supervisors, and employees regarding human resources policies, practices, procedures, programs, and employee relations issues.

Directed the administration of City's classification and compensation plans and provides remedies, as needed.

Reviewed, analyze and makes appropriate recommendation of all position changes, reclassifications and upgrade requests presented at budget time and throughout the year for adherence to regulations and budget requirements.

Reviewed, analyze and make appropriate recommendations for employee insurance programs with consideration to budget and workforce needs.

Work with legal counsel to address employee grievances and other legal personnel issues; represents the City at personnel-related hearings and investigations.

Benefits Coordinator

Transitioned workforce from a paper based benefit process to an online employee self service HRIS incorporated benefit portal.

Responsible for compiling, reviewing data for retirement plan valuation. Responsible for verifying accuracy of Responsible of all benefits for eligible employees, including but not limited to medical, dental, vision, life, long-term care, income protection, Section 125 plans, defined benefit pension and 401(K) programs.


Fanello Industries, Inc – Lavonia, GA

Human Resource Manager June 2007 – April 2010

Fanello Industries, Inc. is a medium sized manufacturer of metal stampings and component assemblies for the automotive, lawn and garden and HVAC industries, with an average of 75 full time employees.

Designed and led management training in leadership, teambuilding, performance reviews, evaluations, safety, sexual harassment, 5S and Lean Manufacturing

Developed and instituted an observation based safety program that resulted in an 82% decrease in workers compensation claims in less than 24 months.

Administered performance review program and salary administration to ensure effectiveness, compliance, and equity within organization

Administered benefit programs including life, disability, health and dental insurance, retirement plans, vacation, sick leave, and FMLA

Implemented HRIS that reduced paper based processes by 90% and reduced payroll processing time from 3 days to less than 2 hours.

Reduced benefits costs by 18% annually through the institution of wellness initiatives and offering plan variety.

AccountSource Financial Staffing– Greenville, SC

Staffing Manager July 2006 – June 2007

AccountSource is a boutique recruiting firm that specializes in the financial sector

Maintained over a 90% placement rate

Recruited accounting and financial professionals using internet posting boards, career fairs, career training services and employee referrals.

Talent Magnet by Remedy – San Diego, CA

Staffing Manager

July 2005-July 2006

Talent Magnet by Remedy is a national recruiting firm focused on administrative and management candidates for various positions within large organizations including Chicken of the Sea, Upper Deck Trading Card and Qualcom.

Demonstrated the ability to handle volume recruiting in a fast paced, unstructured environment, adhering to strict deadlines

Improved the capable candidate pool by 63% though strategic cost conscious recruiting methods such as social media utilization.

HRIS Software Knowledge

PeopleSoft Enterprise, Benefit Focus/HR InTouch, ADP, Time Force, RecruitMax, Ultipro, and Workday


Class of 2013 20 Under 40

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